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W Retreat and Spa Vieques Island Reviews

Caribbean | Puerto Rico Our Rating rating Details
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Customer Rating 7 Reviews
Value
 
4.6
Service
 
4.4
Beaches & Pools
 
4.8
Dining Options
 
3.5
Room Comfort
 
4.9
4.8 out of 5
"Such a nice getaway we are so glad we chose W Vieques" – Nessd9
7 out of 8 (88%) customers would recommend this product to a friend.

All W Retreat and Spa Vieques Island Customer Reviews

1-7 of 7 reviews. Sort by
July 15, 2016
Great trip!

Such a nice getaway we are so glad we chose W Vieques


10 of 13 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

June 19, 2017
Vieques island

This place is great for rest and relaxation. Please know that you need to arrange for transportation from San Juan to Vieques. We flew Vieques airlink. It was a small 6 passenger prop plane and it was great. After we landed it was 5 star from that point on. Just absolutely wonderful. Just go. It's beautiful and worth it.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Towson, MD
Age: 35-44
Travel: 3-6 trips/year

April 27, 2017
In love with the W Vieques

This was one of the best hotels I've stayed in! The staff was so friendly, the food was delicious and the resort grounds were breathtaking! Make sure you rent a jeep through Island Car Rental to explore all of the beautiful beaches on the island. We will definiteky be back soon!!


3 of 4 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 25-34
Travel: 7+ trips/year

June 5, 2017
Cool Design, great pool & beaches, lacks service

What a well designed resort, very cool rooms and building aesthetic. The beaches and pools are very nice. Only real disappointment was lack of service and employees, no drink/food service on the beaches, and slow service elsewhere. OHH- and the ferry sucks, take a flight if you can.


3 of 5 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Charlotte, NC
Age: 35-44
Travel: 3-6 trips/year

May 2, 2016
Mixed feelings

I found the resort to be accommodating to a large degree. The pool was nice. The service, for the most part, was friendly. We had serious issues with the security of the facility playing the role of secret police and consequently treated us like we were elementary school aged children. Frankly, it was the worst experience I've ever had while traveling the world and enjoying resorts in many different countries. It was shameful and horrible to the point my wife had to yell at the manager in charge to express her utter dismay at out treatment! Imagine that, having to yell at a "manager" to get them off out backs because of some pipsqueak who thought he was God's gift to the resort. It was humiliating and disgusting... If you're homo it is a great place to come and enjoy. About 40% of the guests were of that persuasion, which made us feel rather uncomfortable. In conclusion, the W resort was very nice but there were experiences we had that would not cause us to go back again...


18 of 75 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: DC
Age: 55-64
Travel: 3-6 trips/year

May 4, 2017
Great awesome PERFECT

Great vacation, W is a bit tired and the F&B needs allot of help but don't let that get you down . The staff that is there is remarkable and it is there goal in life to make you happy they are just short staffed


1 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Massachusetts
Age: 45-54
Travel: 1-2 trips/year

August 21, 2017
Vieques is awesome; W nice place to stay

The resort is amazing and the accommodations are amazing; I could not ask for more. People who work there are super friendly and helpful. Blackbeard sports have amazing options to extends you options. I did the bio-bay which was a nice night out and the guides were great and informative. The free use of the Kayaks, Snorkeling gear, and paddle boats are amazing. Add the private beaches, pools, and hot pool and you have plenty to do. They had a free cocktails every day that were very nice touch. Yoga classes in the morning and great gym that can keep you fitness schedule going. (However, they are light on the free weights). Food can be expensive compared to other options and quality (if you have access outside the resort). I was disappointed when the menu clearly stated 8oz steak and I got chopped steak in mofungo shaped cup that was too salty for my taste. I was expecting an 8oz steak that would be grilled to temp. Breakfast was provided complementary by the guest service at the welcome desk. This is was amazing as they needed a credit card for a 250 charge to hold on the room. I only use a debit and with that they the charge an extreme amount, so I went for the cash option. However, their ATM has 9.00 charge and only allows you to take out a maximum of 100. So essentially, I paid for the breakfast they gave me. In general, I would suggest looking for eating options outside the resort if you can. I can recommend Hortas BBQ and Panederia. Also, we found that renting the car inside Blackbeard is not the best option. We went to Marciata's who was really nice, 20.00 cheaper and a whole lot friendlier than the guy we talked to. I also recommend renting a Jeep. It's really helpful in the rain and getting around the island. Finally, room service was great, though we had to call them one day to do our room. They provide robes in the room, but come the 3rd day they stop supplying them and we had to request them. The robes were provided daily after that. In the end, we would definitely stay here again with the information we have now and I would recommend this place with the things above noted.


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York
Age: 45-54
Travel: 1-2 trips/year