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Velas Vallarta Reviews

Mexico | Mexico - Puerto Vallarta Our Rating rating Details
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Customer Rating 7 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
7 out of 7 (100%) customers would recommend this product to a friend.
1 of 16 yellow fin tuna we caught private charter for snorkeling

All Velas Vallarta Customer Reviews

1-7 of 7 reviews. Sort by
April 6, 2016
Great Family Vacation!

We had an absolute blast! Loved everything about it. This was our first time in Puerto Vallarta and it was so incredibly beautiful! We enjoyed the resort as well as the down town area and executions up into the mountains. Felt very safe traveling here with our family of 5!


7 of 8 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Michigan
Age: 35-44

March 16, 2016
Paradise at its best

First time to Puerto Vallarta and we were overly impressed with Velas Vallarta. Our suite was amazing and all staff members treated us like royalty. We both spent a few days in bed with a cold/virus and the 24 hour room service was a blessing for us. We felt safe and secure at this resort and never noticed any staff that wasn't smiling. Definitely a positive experience and we plan to stay there again in the near future. All arrangements through Cheap Caribbean were perfect without any glitches.

1 of 16 yellow fin tuna we caught private charter for snorkeling
9 of 11 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Diego, CA
Age: 55-64
Travel: 3-6 trips/year

January 30, 2017
Velas fever

Velas Vallarta was a Great place to be. It still has the old style charm and yet all the updated amenities of today. The staff and service was top notched, and very professional, while making you feel welcome. From Velas you can Visit all the sites easy they make you feel very safe and secure, so you can relax and enjoy your stay.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Kansas
Age: 45-54
Travel: 1-2 trips/year

April 5, 2016
Good value-- busy resort

We booked a stay at Velas Vallarta during the week of spring break. The place was very busy. The staff was very attentive and great!


0 of 1 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Whittier, CA
Age: 25-34
Travel: 1-2 trips/year

January 3, 2017
Fun Trip

Service at the resort is very good. They serve almost 24 hrs. We really enjoy time here Beach is not as good as Cancun because sand texture is coarse However, pools are very good. They are surrounded with very nice landscape.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: San Francisco, CA
Age: 35-44
Travel: 1-2 trips/year

February 15, 2017
Fabulous accommodations and customer service!

Velas Vallarta was amazing from my first arrival steps toy last. I had booked the trip within 2 weeks of traveling and was so glad I did! I didn't get any emails through the airlines or transportation service which made things a bit confusing, but cheapcarribeans customer service quickly answered my questions and providdd me my airline confirmation code as the provided record number which was invalid. I didn't end up doing any excursions as I had just had knee surgery, but my time at the pool and beach were perfect. The service poolside was immaculate and so friendly. Carlos was attentive and graciously took my food and drink orders quickly and efficiently, without lingering or being overbearing. I had dinner at both the indoor restaurants which was amazing, and the staff was upbeat, friendly, and made me feel welcomed and honored to have me. I've never done an all-inclusive start before, so I was hesitant to fully divulge in ALL the services for food and drinks. However I'd overall say my Velas Vallarta stay really was the all-inclusive you dream of booking! I only paid for tips!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Los Angeles, CA
Age: 25-34
Travel: 1-2 trips/year

February 16, 2017
First time Cheap caribbean user

I have never used cheap Caribbean before and am so happy I did! The deal I got was incredible compared to other guests at the resort. Velas Vallarta was very nice to stay with as well. Staff were always happy and super helpful, always telling us "don't worry! You're on vacation!" Foodies Cantina is a new restaurant in the resort and is truly incredible! A fun dining experience and incredible food!! There were two other restaurants open during our stay. Their breakfasts were as expected--buffet style, but the diners were very disappointing. We often times only ate a few bites before sending the plates away. Beach is lovely, not super awesom for swimming because it is very wavy, but to sit in the sun and have drinks delivered, it was great. There are three pools, one for children, and one pool with a swim-up bar. The pool water was extremely cold and barely anyone was swimming or using the swim up bar. Overall we truly enjoyed our experience! Would go back if we scored an awesome deal again!


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Overall Rating: 5
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Minnesota
Age: 25-34
Travel: 3-6 trips/year