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Sunscape Bavaro Beach Punta Cana

Caribbean | Dominican Republic - Punta Cana Our Rating rating Details
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Customer Rating 33 Reviews
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.7
Dining Options
 
3.8
Room Comfort
 
4.0
3.9 out of 5
"Beautiful, relaxing atmosphere with professional but fun staff. Highly recommend. Food was good and would have liked more seafood options. I was disappointed on the lack of sweet wine." – DRWright
29 out of 40 (72%) customers would recommend this product to a friend.

All Sunscape Bavaro Beach Punta Cana Customer Reviews

1-10 of 33 reviews. Sort by
January 24, 2017
Better than expected

I just got back from my honeymoon on 1/21/17, and had a great time at Sunscape Bavaro Beach. Being a new resort, I had many hesitations but all in all, it was a good trip. PROS: 1. The entertainment team was outstanding, and there were plenty of daily activities to keep you busy (if you wanted). They offered everything from various fitness classes (land and water--even paddle board!), rum tasting, horseshoes, sand castle competitions, pool games, foam party, and beach volleyball, and this doesn't begin to touch the list. The resort has a daily listing ("Sundial") that you can pick up from the lobby. The resort also has kayaks, snorkeling equipment and paddle boards to use in the ocean. 2. Pools/beach. The pools are wonderful, and you never had to fight for a chair. There are a few big inflatables for the kids to play with in the pool. The beach has plenty of chairs, but unfortunately has had erosion problems caused by storms which means there are geotubes in the water. Neighboring beaches did not have this problem, which is unfortunately for Sunscape. While we were there, they did have part of the beach sectioned off for safety concerns (falling palm trees) but they are doing what they can. 3. Grounds. There were a few areas where the staff was working, but for the most part, the grounds are beautiful, and will only continue to get better. The resort is a perfect size, and not too big or small. Security was always on the resort and beach, so you always felt safe. 4. Staff. Most were friendly and always offered a "hola" as you walked by. We only had a few times where there was a language barrier, but otherwise everyone was incredibly kind and worked hard. 5. Drinks. Plentiful and cold. On occasion the various bars did not have the ingredients for their 'specialty drinks', but they have plenty of options. On occasion, a bar would have a premium liquor bottle, but that was not consistent (or expected). CONS: 1. Restaurants. I hate to even bring this up because I by no means starved on the trip, and had ample options (vegetarian, seafood allergy) however, the first few nights of the trip were dismal with the restaurant system. We had hour waits (some restaurants have a buzzer system, so it wasn't a big deal) but once you were seated, it took 15-20 minutes for anyone to acknowledge you were there. We had to ask for water and menus, and once food was ordered, it would sometimes take another hour for it to be delivered to your table. At almost every restaurant the food was lukewarm or cold. There was only 1 evening out of 7 that our order was correct (usually immediately corrected), but night after night it was frustrating. We found the closer to the opening of the restaurant we went, the better the service was. We had the best luck (and food) at the Habachi restaurant. The only buffet that was open while we were there was tasty for the most part, and there were plenty of options. The pizza shop was a fun go-to every evening. 2. Rooms. The rooms are nicely decorated, clean, and have ample space, and we were one of the "lucky ones" to have hot water and no sewage smell (a general joke with other vacationers). Our safe did not work, and on 3 different days our room key didn't work which meant walking back to the lobby. Everything was fixed, but, little nuances.


4 of 4 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 25-34
Travel: 1-2 trips/year

February 1, 2017
Good budget resort

Lets start with the good. Great service, tip a few dollars, you will reep the benefit. Great location, great drinks, very good rooms, great pool, many dining options, very little wait for anything. Check in and out was pretty easy. The term "Dominican time" was used frequently, expect it. Have a beverage, relax. It'll all workout. Ok, now the not so good. Food is average, even at the "high end" French and Italian options. Have a burger on the beach for lunch with a tasty beverage... Things could be worse, right? A couple spots thru the complex have a sewage smell for like 3 seconds as you walk through. We walked to a near by plaza one afternoon, the entire walk smelled. I think it's just an area issue. Dress code issues for meals were not enforced, if that kind of thing bothers you. There are large geotubes about 40 feet off the beach for erosion. They run for about 100 yards. I thought it was a minor blemish, but you can walk either direction to avoid them. This is a nice, clean, safe, bargain level all inclusive. It is not the Ritz. If you book it for the right price, you will not be disappointed.


3 of 3 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Ohio
Age: 45-54
Travel: 7+ trips/year

January 9, 2017
GOOD TIMES ROLL

There' was construction around the resort during my stay but I can honestly say I had one of the best times and never had a dull moment . When I wasn't on excursions I was at the pool drinking or at the beach drinking or somewhere drinking . The food and the different restaurants were a delight and everyone was very accommodating to any of my needs . The staff was very nice and respectful . Can't wait to come again .


4 of 5 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

January 3, 2017
Opened too early

Rooms not completely ready. Missing mirrors, big open hole in the ceiling and air conditioning broke. Had to move rooms. Lights in hallway not working, so had to use light from cell phone to see to get to our room. Buffets okay but Italian restaurant terrible. Construction being done the whole time. Had sidewalks blocked many times. Obviously a septic problem. Could smell it throughout the grounds. I would have never gone to a place this new, but we were not aware. For our first trip to Punta Cana it was not positive.


2 of 2 found this helpful
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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Westminster maryland
Age: 45-54
Travel: 1-2 trips/year

January 5, 2017

Was not happy with the room. Booked for 2 adults a 1 kid and only got 1 king size bed. Had to call 4 times the front desk to get an extra bed for my 8 year old daughter.


2 of 2 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: New york
Age: 35-44
Travel: 3-6 trips/year

January 22, 2017
Excellent Vacation in Paradise

This is a gem of a resort even though they have only opened recently the service is exceptional and rooms are stunning. The beach is easily accessed and not at all crowded even considering the amount of guest you see in the resort. All inclusive is true! you will not have to open your wallet during your entire trip but I suggest tipping your favorite staff early on they remember you and provide the little "extras" like saving you the last of your favorite beer or bringing you two drinks rather than just one on a hot afternoon on the beach.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Raleigh, NC
Age: 45-54
Travel: 3-6 trips/year

January 2, 2017
room problems

The first day sewage came out of the bathroom drain and filled the floor. We requested a room change. They moved us to a room that was occupied. They moved us to another room. No hot water the second day. No cold water the third day. They provided us with free massages, champagne, and fresh fruit in our room. They went out of their way to reassure us no further problems on our last day.


3 of 4 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
1.0
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From: Cleveland, OH
Age: 45-54
Travel: 1-2 trips/year

January 22, 2017
Sunscape bavaro review

I arrived yesterday from my week long vacation at Sunscape Bavaro Resort. I can tell you that my husband and I were treated well by all staff members. Our room was renovated and everything was brand new. If you have a family, this resort of for you! They have alot of activities for kids and they are beyond kid friendly. If you are a young couple without any children, this is not the place for you. The evening intertainment is for children. If you want to see some Dominican folkour, they do not have it. This resort does not even have any dominican food. If you want to experience any good dominican food, talk to the entertainment staff or the reception staff that actually reside in the area and they will send you to the good places in the area. The resort club is always empty and the DJ still needs some work. The bars throughout the hotel is well staffed and they are great! However the bars close early. The bar at the lobby closes at 1am and the bar at the club closes at 2am. Pretty much the resort closes at 2am. The food at the seagrill, the Italian and Japanese restaurants are good but the food at Windows is okay. The only time that we would eat at Windows was during breakfast. In my opunion the food was lacking in flavor. The coffee at the Caffè in the front lobby was amazing. The entertainment staff were really great and they did their best to include everyone. They had dance classes at the pool everyday, and they also played different sports at the beach. I wouldnt go back to this hotel unless I had children.


2 of 3 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

January 18, 2017
Awesome time!

This resort was wonderful. The food was great, the employees were terrific, the room was nice. The one and only thing I didn't love was how cramped the beach was, but even so we found the perfect chairs every day. There is quite a bit of variety with the food. I had some delicious steaks, the pasta dishes were good, even the burgers were really good. All of the restaurant and bar staff were so nice and helpful. My favorite bartenders were Oliver and Eduardo. They come around the pool and the beach and make sure your drinks are never empty. The cleaning staff did a great job. Everyone was just so friendly! I would definitely return to this resort, we had such an awesome time!!

Awesome time! Awesome time!
1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Albany, NY
Age: 19-24
Travel: 3-6 trips/year

January 27, 2017
awesome

The only thing I would change, is elevators. You have to add elevators, it is very hard climbing 3 flights of steps to the room.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: usa
Age: Over 65
Travel: 1-2 trips/year