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Sunscape Bavaro Beach Punta Cana

Caribbean | Dominican Republic - Punta Cana Our Rating rating Details
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Customer Rating 7 Reviews
Value
 
3.6
Service
 
3.9
Beaches & Pools
 
3.6
Dining Options
 
3.9
Room Comfort
 
3.1
3.9 out of 5
"Was not happy with the room. Booked for 2 adults a 1 kid and only got 1 king size bed. Had to call 4 times the front desk to get an extra bed for my 8 year old daughter." – Rokhel
5 out of 8 (62%) customers would recommend this product to a friend.

All Sunscape Bavaro Beach Punta Cana Customer Reviews

1-7 of 7 reviews. Sort by
January 9, 2017
GOOD TIMES ROLL

There' was construction around the resort during my stay but I can honestly say I had one of the best times and never had a dull moment . When I wasn't on excursions I was at the pool drinking or at the beach drinking or somewhere drinking . The food and the different restaurants were a delight and everyone was very accommodating to any of my needs . The staff was very nice and respectful . Can't wait to come again .


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

January 3, 2017
Opened too early

Rooms not completely ready. Missing mirrors, big open hole in the ceiling and air conditioning broke. Had to move rooms. Lights in hallway not working, so had to use light from cell phone to see to get to our room. Buffets okay but Italian restaurant terrible. Construction being done the whole time. Had sidewalks blocked many times. Obviously a septic problem. Could smell it throughout the grounds. I would have never gone to a place this new, but we were not aware. For our first trip to Punta Cana it was not positive.


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Westminster maryland
Age: 45-54
Travel: 1-2 trips/year

January 5, 2017

Was not happy with the room. Booked for 2 adults a 1 kid and only got 1 king size bed. Had to call 4 times the front desk to get an extra bed for my 8 year old daughter.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: New york
Age: 35-44
Travel: 3-6 trips/year

January 2, 2017
room problems

The first day sewage came out of the bathroom drain and filled the floor. We requested a room change. They moved us to a room that was occupied. They moved us to another room. No hot water the second day. No cold water the third day. They provided us with free massages, champagne, and fresh fruit in our room. They went out of their way to reassure us no further problems on our last day.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
1.0
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From: Cleveland, OH
Age: 45-54
Travel: 1-2 trips/year

January 15, 2017
So-so

When I initially Looked into this hotel, I thought oh it's new! But in reality it changed ownership. Taking inconsideration it was new, I knew this resort would need its quirks worked out. I was disappointed in our initial room when I requested to have a king size bed and we received two doubles. There were mosquitos and a sort of smell. We upgraded to a bigger room which was much better. The staff was very friendly but service was not great. The restaurants were under staff, there was a point where we waited almost an hour for our food at the steakhouse grill and we're not even acknowledged for twenty mins after we were sat. I was also disappointed we had to wait for every restaurant as they did not take reservations which may have helped. The pools were beautiful with good music but the beach was not existent to us. Before we left, most of the beach was blocked off with caution tape because it was a mess with fallen trees and debris. The maid service was not the best. Our towels and washed clothes were not restocked each day and had to look for a maid to replace them which also took a while to receive due to a language barrier. The food was great but the alcohol not so much. The liquor seemed watered down and the bars would sometimes run out of things. I would have loved to see more snack bars open with more food options besides the pizza shop, which was very good and convienent. Overall, our experience was just okay, not very impressed. I think with time, it will improve.ohio


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Ohio
Age: 25-34
Travel: 1-2 trips/year

January 16, 2017
great time

Great resort. A few glitches probably because it just opened. WiFi was not connected. Hot tub wasn't running. Some people had no hot water for awhile. Italian restaurant had poor service. Lots of stairs and walking. Still very nice resort. Beautiful pools. Very clean. Good food and excellent entertainment. Lots to do. Staff was very friendly. Lots of activities for children. Had a great time.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Michigan
Age: Over 65
Travel: 1-2 trips/year

January 18, 2017
Awesome time!

This resort was wonderful. The food was great, the employees were terrific, the room was nice. The one and only thing I didn't love was how cramped the beach was, but even so we found the perfect chairs every day. There is quite a bit of variety with the food. I had some delicious steaks, the pasta dishes were good, even the burgers were really good. All of the restaurant and bar staff were so nice and helpful. My favorite bartenders were Oliver and Eduardo. They come around the pool and the beach and make sure your drinks are never empty. The cleaning staff did a great job. Everyone was just so friendly! I would definitely return to this resort, we had such an awesome time!!

Awesome time! Awesome time!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Albany, NY
Age: 19-24
Travel: 3-6 trips/year