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Secrets Wild Orchid Montego Bay Reviews

Caribbean | Jamaica Our Quality Rating rating Details
Secrets Wild Orchid Montego Bay Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 165 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
4.3
Room Comfort
 
4.6
4.5 out of 5
"The quality of the food was not as good as the Excellence Resprts or the Sandals Resorts." – Harriet
185 out of 198 (93%) customers would recommend this product to a friend.
Arriving at Secrets Wild Orchid The view from the ocean one of the beaches snorkeling at the resort Beautiful!! Room balcony view catarman curise the beach! a view from my suite front entrance my pool outside my suite from our balcony at sunset A glass of sorrel juice with rum and ginger, on the patio of Secrets Wild Orchid Preferred Club Not just for Couples... our view in the morning!! love it!!! Looking toward St. James Beach from room balcony easter celebration The elusive Jamaican Santa drinking a martini Sunset a LATE morning coffee lol The wonderful beach! View from the balcony paradise! our private pool at night Our room the good life.
All Customer Reviews
1-10 of 165 reviews. Sort by
July 29, 2010
Just like paradise

My husband and I had a great time at Wild Orchid. Resort grounds were nice. Our room was fabulous. It had a beautiful view. I enjoyed the jacuzzi bath tub everyday. We would take refreshing swim in the pool while we waited for our frozen Bob Marley drinks to arrive. The servers were always making sure you were taking care of.(even if they were on Jamaican time) It is a great place to go if you want to relax and unwind. You dont have to worry about anything. We also loved the fact that it was adults only. No screaming kids around the pool. Beautiful place for snorkeling.(Bring your own gear) I did treat myself to an afternoon at the spa. The spa was great. Even tho my husband was not having any services there, they allowed him to enjoy the use of amenities while I had a massage. Nice, tranquil atmosphere. Food was good. Looking forward to going again. This time with a group of girlfriends.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Royal Palm Beach, Fl
Age: 25-34
Travel: 3-6 trips/year

July 30, 2010
Just opened

It could have been better. Paid for the "upgraded" Preferred Club. Waste of money. Internet didn't work 80% of the time, the upgraded lounge was a joke, no real benefit for what you pay for the Preferred club. Property wonderful, great beach, staff rocks! Because it was just opening, they had a lot on kinks to still work out. The dining was awful, not in regard to the food (which was great), but in regard to the facilities and staff being overwhelmed. That lead to long waits to be seated, to be served, etc.


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Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Asheville, NC
Age: 45-54
Travel: 7+ trips/year

July 30, 2010
Secrets Wild Orchid - Return Trip Scheduled

To keep this short and sweet, my wife and I really enough ourselves at Secrets Wild Orchid and already have our return trip scheduled. Of course our return trip is occurring a bit earlier than we initially planned because we were granted a free return trip due to a overbooking issue (with the construction of St. James not being complete). Honestly, you cannot go wrong with this resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Baltimore, MD
Age: 35-44
Travel: 3-6 trips/year

July 30, 2010
Great Vacation

First time to Jamaica and it was wonderful. Friendly staff, great views, and wonderful drinks. What more could you ask for?


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Alabama
Age: 35-44
Travel: 3-6 trips/year

July 30, 2010
Secrets Wild Orchid

My husband and I had a wonderful time at this new resort. We did a detailed report on trip advisor in May 2010. We cannot wait to go back. Although this is a new hotel and there were some glitches, they were so minor that we hardly noticed. Brought my own floatie so I could use it where I wanted. I understand the hotel now has floaties but they are only allowed in the pools.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: colorado springs
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
Secrets Wild Orchid

All was great at this hotel except the hotel check-in experience as the front desk associate didn't address our needs or try to properly answer our questions. Besides this, the hotel resort was fantastic and we enjoyed thw whole experience. Definitely worth it!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Memphis, TN
Age: 35-44
Travel: 7+ trips/year

July 30, 2010
Great Resort

The resort was beautiful. All the employees were very friendly. If you are looking for a resort to relax this is the one.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Mokena, IL
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
Best Honeymoon we could ask for!

We booked our honeymoon last minute through cheap caribbean because we were unsure whether we would have the money. The money spend was well worth it! Secrets Wild Orchid is an amazing resort with friendly staff that wait on you hand and foot! The food is to die for & cheap caribbean made everything so easy! We had such a wonderful time we can't wait to go back again someday. The beaches were beautiful and everything was clean and uncluttered. There was no waiting at the resort, we were treated like royalty. We never experienced anything like this trip and we were thankful to be able to spend our honeymoon there.

Best Honeymoon we could ask for! Best Honeymoon we could ask for!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Linden, PA
Age: 19-24
Travel: 1-2 trips/year

July 31, 2010
Amazing Experience and Service

We had a wonderful honeymoon at Secrets Montego Bay. The service was excellent and the food was amazing. I have a horrible food allergy to olive oil and the staff was very helpful and always made sure that I was able to feel safe eating. The rooms are very nice and modern and the mini-bar was stocked daily.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Colorado Springs, CO
Age: 25-34
Travel: 3-6 trips/year

July 31, 2010
AMAZING!!

We have been on 8 cruises and 3 all inclusive vacations. This was by far the BEST vacation we have ever had! The people, the rooms, the service, the food were all amazing. We have NEVER been anywhere where every single staff member were amazing and overly nice. They were so pleasant, helpful, kind and just all around the best anywhere.. I was sad to leave my new "friends". The beds were by far the best beds we have ever ever slept in, the only bad thing, I never wanted to get out of it!! The beach was quite, nice, clean and had excellent bar/beach service. We were already talking about going back before we ever left. I would tell anyone and everyone, for the most relaxing, enjoyable and amazing time, chose Secrets Wild Orchid! It is totally paradise!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Texas
Age: 45-54
Travel: 1-2 trips/year