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Secrets Capri Riviera Cancun Reviews

Mexico | Riviera Maya Our Quality Rating rating Details
Secrets Capri Riviera Cancun Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 131 Reviews
Value
 
4.4
Service
 
4.7
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.5
4.5 out of 5
"this hotel is great the service and food are top notch . it is just to bad about the beach it is none existing due to a major storm in oct stayed here last year same time and beach was great" – JMJM
147 out of 164 (90%) customers would recommend this product to a friend.
View of sunrise from room Early morning going to the pool view from our room!! amazing Coconut ice cream by the ocean! Beach at Secrets Capri view from dinner on Oceana balcony Good times at the pool swim up bar! view from room Beach near Secrets Capri Raccoons Coatimundi's Serenity Now.. View from Balcony eating at Seaside Restaurant On the beach View from Seaside Grill The view from our room View from the grill Ocean Front Balcony Paradise towel art VIEW FROM OUR ROOM HANGIN OUT @ THE POOL
All Customer Reviews
1-10 of 131 reviews. Sort by
July 30, 2010
Relaxing

Great small resort. Not too crowded. Excellent service. Staff remembers your name. Loved the Italian restaurant and the fresh shaved parmigiano reggiano cheese!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Dallas, TX
Age: 35-44
Travel: 3-6 trips/year

July 31, 2010
Great Experience at Secrets Capri

My fiancee and I spent 5 days and 4 nights at Secrets Capri Riviera Cancun last summer. Beautiful resort; really great rooms - modern, comfortable, only downside is a little bit of noise leakage between rooms. Restaurants were great, especially the Japanese Steak House. Pools are clean and the beach is beautiful with lots of walking space. We actually like resorts with the au natural option and that's the biggest drawback to Secrets. Aside from that it is first class!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Harrisonburg, VA
Age: 55-64
Travel: 1-2 trips/year

July 31, 2010
Best Food of any All Inclusive I have been to

My wife and I have been to Secrets Capri twice. The restaurants are terrific; best food of any all inclusive I have been to. The rooms are clean and sizeable. The service and staff are great. The resort is about a 45 minute ride from the airport. The facility and grounds are beautiful. Our last visit was in Dec '09. The lone disappointment on that visit was the beach. It had been washed out by storms, exposing rocks and tree roots, basically making the beach itself unuseable, so we spent most of the time by the pool (which is very nice). From what I understand, the beach has since been restored. I would go to this resort again and would highly recommend the Secret's chain of resorts.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Hampshire
Age: 35-44
Travel: 1-2 trips/year

July 31, 2010
Great All Inclusive

This was our first stay at an all inclusive resort and we loved every bit of it. The food is outstanding with great sit down options, 24 hr room service, and even the buffet is good. The service from the staff is wonderful. They are always helpful and HAPPY to help! The entertainment staff is great and you will get more out of your stay if you participate in the nightly events. This is an adults only resort which I highly recommend if you don't have kids. We will definitely stay at a Secrets resort on our next vacation.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Worcester, MA
Age: 25-34
Travel: 3-6 trips/year

July 31, 2010
Best Trip Ever

My husband and I decided on a wim to take this vacaction to Secrets Capri. We never regretted one moment of our stay! While lying on the beach we decided to do this every year. We are already looking for next years trip. We have HIGHLY recommed this resort to many of our friends! Every element of our trip exceeded our expectations!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Central Iowa
Age: 45-54
Travel: 1-2 trips/year

July 31, 2010
Overall - Best Resort I've been to!

Secrets Capri was certainly the best resort I have stayed at, for the money! The facilities were extremely clean, the food was fantastic, and the service was wonderful, and the entertainment team really made the resort fun! I was surprised I could not find anything bad to say about this place... NOTHING! I have stayed at many resorts all over the caribbean and this is by far the best value; 6 star resort/service for 4 star cost! Keep up the good work and affordability and I will certainly be back!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Harford County, Maryland
Age: 25-34
Travel: 1-2 trips/year

July 31, 2010
Most Romantic Vacation

We loved the Secrets of Capri resort. They are very accommodating! When we checked they told us we were going to get a free upgrade to a larger room. We appreciated the offer. We wanted the room we purchased which had an amazing view of the ocean. Our patio was extremely large. The food was good. Would of liked more restaurants to choose from. Although the size of resort might not warrant this. We enjoyed the activities and shows the resort provided. The weather could of been better. Nothing you can do about that. We enjoyed the Tulum Extreme adventure. Would of loved to stay longer. Looking forward to staying at more Secrets Resorts in the future!

View of sunrise from room View from Balcony
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Atlanta, GA
Age: 35-44
Travel: 1-2 trips/year

August 1, 2010
Picturesque Beach Front

The grand entrance through the dense and lush landscaping only begins to give the traveler a glimpse of the luxury that awaits. The resort is situated on a premier location, perfect for enjoying the tropical waters or sipping a refreshing Mojito as the sun sets. Each restaurant had its own delicious cuisine.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Austin, TX
Age: 25-34
Travel: 3-6 trips/year

August 2, 2010
Awesome Vacation Spot

I can't begin to explain how great this vacation experience was at Secrets Capri. Everyone was so friendly, eager to please, and you are treated like royalty from the time you walk in until the time you leave. Plenty of activities to do during the day and night... Food was amazing, and lots of variety. The resort was very very clean, rooms and pictures from their website was exactly what you get. Beaches were clean and water beautiful. We will definitely be back, it was worth every penny. We booked through Cheap Caribbean, and would use them again...no unexpected surprises, they were great.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indianapolis, IN
Age: 45-54
Travel: 1-2 trips/year

August 2, 2010
loved it

Stayed at Capri Feb 2010 with another couple. Our rooms were just steps from the pool and beach, with a beach view, although we did not upgrade. Loved the restaurant right on the beach for lunch. Had a great time in the evenings, entertainment was good. We really enjoyed our stay and service for the most part was outstanding. Also loved the breakfast buffet. Would definitely return.

loved it
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: saratoga NY
Age: 45-54
Travel: 1-2 trips/year