Sandos Caracol Eco-Resort & Spa Reviews

So after reading reviews of this resort, I was a little skeptical, so glad that I booked it anyway! The resort is huge, so yes you have to do some walking to get to the various restaurants, pools, beach. Very clean rooms and grounds. The raccoons would come over and eat out of your hand! Amazing food options, not 5-star restaurant, but good. The beach water is a little rocky you just have to know that going in, I would reccomend water shoes. Staff was pleasant. For the amount of money I spent to go here with my husband (very reasonable) I would definitely come back!

This resort was pretty, the beach was lovely, the pools nice. But they are selling time shares here, and we didn't know that! We were repeatedly asked to attend meetings - which we didn't - but it was a bit of a drag. However, we planned some great day trips and the resort is pretty. We went in August and all the resort's restaurants were not open or available at all times. The price is certainly right - if you can withstand the sales pitches!

My fiance spent a week in April 2010 and had the time of our lives. I highly recommend going snorkeling - best ever! This resort is very spread out and has something to do for all ages. If you're looking for a family get away or reunion - this is the spot! You feel very safe and plenty of yummy food. I hope everyone enjoys their stay as much as we did..... God Bless

Me and 4 of my friends(all in our 20's) spent 6 nights at Sandos Caracol this past April and it was an absolute blast... the weather could've been better... lots of rain! But we made the best of it! We were very impresssed by the cleanliness of the resort, the pools and pool bar were great, all staff very nice, and food was surprisingly very good. Definetly recommend the steakhouse and the Japanese restaurant! I would definetly recommend this resort to anyone and would consider visiting again!

Over all great family resort. The only real negative was that the new and improved rooms were quite a distance to the main pool area. the transport lines were long. However the new rooms were well worth the hike.

The cost for hotel and air was good. The restaurants were not that great. All offered pretty much the same food. You could not get reservations at the "specialty " restaurants past Sunday and only if you waited on a long line. It took us 2 days and 3 requests to get a roll away delivered.The shows were not very good and very hot with no air circulation. We would not go back.

We stayed at Sandos Caracol Eco resort and Spa for a week and we got a great deal for two people at an all inclusive resort. Our package included the round trip airfare, transportation to the hotel from the airport and back. The resort was more than we could have ever expected! The resort was large, beautiful and modern. It had all the modern amenities, but felt like we were at a beautiful Spanish villa. The resort was so large that we could take golf cart shuttles, but not too large that we couldn't walk back to our rooms. We actually enjoyed walking from the beach back to our room because it felt so romantic, like we were walking through the grounds of an old Aristocratic Spanish estate.The food was wonderful, and so was the service. Our room had a large, two person tub with modern, newly renovated bathrooms and a flat screen tv. As for the service, they were so kind. We had a problem with our first room, which created some problems for my husband. When we asked if we could switch rooms, they switched for us right away at 11:30pm! I had called, completely expecting for the changes to be made the next day but the front desk receptionist asked his manager and they changed the room for us immediately. We were completely touched. We fell in love with that area of Mexico, not just because of the resort, but also because of the people. We can't wait to go back again.

We went here in January of 09 for a nice getaway. CheapCaribbean.com was awesome and defintely worth the price. Would use again! The vacation was awesome and for January, it was on average 80 degrees. The beach was so-so, but the service was excellent and the food was good. The only thing I would suggest is to bring bug spray since it is located next to a jungle. We needed to spray ourselves at night before going to bed because the mosquitoes would come up through the shower drain. Other than that, it was a perfect trip!

We did like Sandos Caracol Eco-Resort & Spa. The major problem we thought was the beach. They have a man made sandbar and it was very rocky in the water. You will really need water shoes. The food was great, the resort was well maintained, and very large. It was great to take walks before or after dinner. The activity staff was always going with something. Although I would not go there again because of the beach, I thought everything else was great.

The fun, folks, food, drinks, beach, pool, EXCELLENT!