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Samsara Cliff Resort All Inclusive

Caribbean | Jamaica Our Rating rating Details
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Customer Rating 3 Reviews
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.3
Room Comfort
 
2.3
2.3 out of 5
1 out of 3 (33%) customers would recommend this product to a friend.

All Samsara Cliff Resort All Inclusive Customer Reviews

1-3 of 3 reviews. Sort by
January 29, 2017
Would never return

Let me start with the pictures of the resort. It is not as nice as pictured, but it is a beautiful location. The resort is a little bit more run down than shown. Problems: We bought the all inclusive package. All inclusive at Samsara does not include wine in the beverage package. A glass of wine cost as much or more than it would dining out in the US. Also the food was incredibly monotonous. Every meal seemed like a theme and variation of the previous meal. I can't say the food was bad. It wasn't. It was just very repetitive. The Samsara website shows you can order ala carte if you do not want the meal served that day, and you can. You just have to pay for it out of pocket. My wife and I ate off the resort the last 3 days of our 8 day trip. We just couldn't take it any more. There are no food or snacks available between meal times. Not a chip, not a pretzel, not a cracker, nothing. Meal times 8-10AM, 12-2pm, 7pm to 9pm. I you eat lunch at 12, its a long wait until 7 for anything else, unless you want to pay out of pocket. There was no drink service. There is one bar and you have to go up to the bar to get a drink during the limited hours is is open. There is no wait staff for the pool or ocean front area. My wife tried to get a diet coke one day at 945 AM and the person at the bar refused as it was not open until 10. Again the all inclusive is misleading. When you go up to the bar they have a drink menu for the all inclusive and a separate drink menu for cash. Jamaica is beautiful, The people are friendly. But we were very disappointed by our stay at Samsara.


6 of 7 found this helpful
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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Illinois
Age: 45-54
Travel: 1-2 trips/year

January 2, 2017
Nice and Quiet

The hotel is in a quiet and secluded area off the cliffs, we arrived at 3:00 and lunch was over so they gave us a "one time" inclusive late menu that had only 4 items to choose from. The scenery is beautiful and not a lot of small kids at this resort. We stayed at a cabin that was nice and spacious, it was kind of management to upgrade us at no additional charge when we got there because we had a garden room. The staff is nice and friendly, you get original Jamaican dishes, the only complaint i have is alot of the dishes were the same and if you wanted something different you had to pay. This was a last minute trip and it was definately worth the price considering we went during the holidays. I would recommend for couples but not for families because they have no entertainment or events during the day or evening.


2 of 2 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: St. Louis, MO
Age: 45-54
Travel: 1-2 trips/year

January 3, 2017
Low quality food and service

We stayed in Negril at Samsura for Christmas until New Year's Eve! 2016 Most of the staff were unfriendly and the food was inedible. While I was there everyone spoke about how bad the food was not only myself! The beds were very uncomfortable and would not recommend them if you have any back issues! The toilet didn't flush and the water would either be too cold or too hot! The location was wonderful! The resort was in walking distance to many fun places to see and shop! We loved the cliffs and snorkeling! Also I enjoyed the fact that we could go to the sister resort and spend sometime on the sister resort on seven mile beach! The food at the sister resort was just as bad! We were very disappointed that the activities we had booked online with cheapcarribbean.com were very far away and had spent 5 hours each way (14 hours total day) on a bus and the driver was driving so crazy that other passengers felt bad for us when they got off knowing we were still traveling much more to return to Negril! I asked the driver to slow down but he wouldn't listen! It was extremely nerve racking! Also when we met with the booking agent she scheduled us for a pick up early one morning but they didn't show up because she had sent them to the wrong hotel and the other 2 excursions when we arrived were all screwed up! Needless to say we didn't go to any others! We would not recommend this resort!


1 of 2 found this helpful
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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Marlborough, Ma
Age: 45-54
Travel: 1-2 trips/year