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Riu Yucatan Reviews

Mexico | Riviera Maya Our Quality Rating rating Details
Riu Yucatan Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 13 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.7
Dining Options
 
3.9
Room Comfort
 
3.6
4.1 out of 5
16 out of 16 (100%) customers would recommend this product to a friend.
View from our balcony Typical walkway, Jan 2011
All Customer Reviews
1-10 of 13 reviews. Sort by
July 30, 2010
Fantastic vacation

We were actually upgraded to the Riu Palace Mexico immediately upon arrival at the Riu Yucatan, but had access to all of the Riu resorts. The service and amenities at all resorts was fantastic, and the beach was absolutely gorgeous. It was the most relaxing, wonderful vacation I have ever had!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Boston, MA
Age: 25-34
Travel: 1-2 trips/year

August 6, 2010
I loved the Riu Yucatan!!

This was my 2nd time to Riviera Maya, Mexico and I am so glad that we went through Cheap Caribbean and stayed at the Riu Yucatan. I loved the exclusitivity of the Playacar Area, The grounds were gorgeous and there was so much wildlife! We especially liked the jungle-like areas around the hotel. It was awesome seeing the monkeys and my BF even fed one a banana! ( Even though you're not supposed to.) The staff was incredible, excellent service and great and friendly personalities. The food choices were amazing and I especially liked the watermelon carvings. The only complaint that I had was that the beds were a little uncomfortable and I would liked to have had a small coffeepot in the room.It was a little hike to get my 1st cup of coffee. The location was excellent too! Would definitely recommend ot to others!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Cleveland, Ohio
Age: 45-54
Travel: 1-2 trips/year

December 19, 2010
nice vacation

nice hotel for the price. if you've been to one of these resorts before you know you dont go for the food..its really just ok. the drinks are not too good so hope ya like beer! but its a good time. fun beach activities. close to shopping and the ferry.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: texas
Age: 25-34
Travel: 1-2 trips/year

January 21, 2011 Featured Review
Riu Yucatan

We chose Riu Yucatan for our first "all inclusive" trip to Mexico. Having never been before, we were apprehensive about what to expect. We chose private transportation from the airport, our driver was very friendly and cautioned us about the time share people, he encouraged us to enjoy our vacation and not to let them waste our time. Excellent advice to anyone. We were greeted at the front desk by very friendly staff, they accomodated our room requests, and made sure we had drink in our hands. They carried our bags to our rooms and made sure we had everything we needed. Room was nice, bed was hard, just like every other review said it would be. We spent 5 nights on the hard bed and we survived. We were warned before we went that the food would be very plain and not to expect much. With the exception of the one night that we made reservations at the "steak house", we ate all our meals in the dining room (buffet). We ate well every meal. Not once did we go away hungry, lots of choices. If you can't find something to eat here, I don't think you could be happy anywhere. Was it the "best" food we ever ate? No. Each of us found something to eat at each meal that we liked though. Plenty of bars throughout the complex, you will never be far from another drink if that is your thing. Evening entertainment............we went to bed early most nights, didn't partake of the shows. But we believe that you get out of anything what you want to. If you depend on someone else to "create" a good time for you, then you probably be disappointed. Beach and pools were the best. Plenty of chairs for everyone. We are from USA, most guests here are European. Europeans like to enjoy the pools and beach. The men wear speedo's and the women go topless, young, old, and in-between. Not a big deal, Not all men should wear speedo's nor should all women go topless, be prepared, deal with it. If it offends you, stay away from the pools/beach, pick a resort that caters more to USA people. Overall..................4 out of 5. We will go back. We don't need to spend a small fortune on our vacation. There isn't room service, or other fancy services. Excellent choice for average working folks on vacation.

View from our balcony Typical walkway, Jan 2011
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Toledo, IL
Age: 45-54
Travel: 1-2 trips/year

March 12, 2011
Best Beach in the Yucatan

My girlfriend and I just got back from a week long vacation at the RiuYucatan. It was awesome! The beach is amazing! So relaxing and quiet. She took advantage of the beachside massages and I enjoyed the view of topless sun bathers! Highly recommend this hotel if you want to chill and just enjoy the beach, sun and drinks!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Philadelphia, PA.
Age: 25-34
Travel: 1-2 trips/year

April 13, 2011
Enjoyable

Best vacation ever My Husband and I travel alone this time to Mexico we have been before two other times at different hotel but this was by far best place ever would go back to Rui Yacatan and stay in the same room food great room great service was great


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: MA
Age: 45-54

April 13, 2011
great resort!

The Yucatan is one of the best on the beach!! This was our second visit to The Riu Yucatan. Very friendly staff, and a clean resort. Our two favorite bartenders, J' Cruz and Eduardo are the best!!! The beds are a little hard and simple...but you dont spend much time in them anyway. 4/11/11

great resort!
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Massachusetts
Age: 45-54
Travel: 1-2 trips/year

May 27, 2011
Good value resort

You can make your own vacation there.If you're looking for a relaxing time lounging on the beach or in the pool (with an awesome shaded mini bar) or going.on excursions thru-out the Yucatan you can do it.The food is good as are the drinks, however stay away from the Asian restaurant (nasty!!). The beds are the main problem with this resort, it's like sleeping on a brick. They give you access to 3 other resorts there, the closest of which is the Riu Tequila,they have an awesome pool over there. Be warned if you're from the USA or are travelling with children, there are topless women running around there( and a lot of them shouldn't be). Overall I would probably do this vacation again, but it would be better if their beds were softer and most of the topless women....weren't.r

Good value resort
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
1.0
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From: Dallas,TX
Age: 25-34
Travel: 1-2 trips/year

June 23, 2011
Good for the price

Enjoyed the stay very much, the food was good and the service was great. My family and I have stayed at RIU's many time's and they are a great value. I believe I will be back but I will upgrade to the Riu Palace from now on for that added comfort such as bed's the bed's at the Yucatan were harder than I like. But over all good value for the money.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Houston,Tx
Age: 45-54
Travel: 7+ trips/year

December 5, 2011
22 Enjoyable Days

This was our 3rd stay at a Riu Resort. At Riu you are never pestered to buy time shares as you are in most other resorts. The staff were all very friendly, helpful and efficient. Meals were generally very good. The entertainment was usually very well done (some of the floor shows were of Los Vegas quality!). The daily activities were also very well done. We will be going back to another Riu resort in February!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Virginia, USA
Age: Over 65
Travel: 3-6 trips/year