Riu Vallarta Reviews

My daughter and I had a great time at the Riu Vallarta. The staff go out of their way to make sure everyone is having fun. The food was good and the beach location was a short walk to Bucerias for a look at a non tourist town. Everything we needed was there so you don,t need to go into town if you don.t want .

Upon arriving into the hotel, your bags are whisked away to the bell boys and you are given a chilled glass with a delightful drink. The room was nice and the bell boy that brought us to our clan room, showed us the AC on the wall as well as the fully stocked refrigerator with bottled water, soda and the liquor dispenser on the wall that lead to many hung over mornings. The liquor on the wall is, Tequila, Rum, Gin and Vodka. The staff here is terrific. The staff is friendly and they are all over you to ensure you’re comfortable and having a great time. The food was good to begin, but after a week you begin to miss “normal” food. I certainly didn’t go hungry ever. This place has the largest buffet I’ve ever experienced in my life. The restaurants on the property are mediocre, but again, the staff is so great. The buffet is busy, but certainly not overly crowded. There was always a place to sit. We didn’t have to wait longer than a couple minutes ever for a drink at any of the bars on the property. I can’t compliment this hotel enough. This was our first all-inclusive experience and we absolutely loved it. Their two pools are very nice and we never had a hard time finding a spot, usually right next to the pool. There is security to keep kids out of the adult pool. Overall, it was a terrific experience.

The beach was great, but the pool was pretty yucky. It was IMPOSSIBLE to get a chair by the pool unless you were up at 5AM. So, we hung by the beach for the duration. The food was ok, but the reservation only restaurants were pretty bad (didnt try Sir George). Service was terrible and the reservations booked up so fast. The line for reservations began at 8AM each morning and snaked around the lobby.

We enjoyed our stay a this all-inclusive. The hotel was beautiful and more importantly, the employees were wonderful! The staff is very friendly and helpful. The hotel is always clean. You would think with people coming off a beach that is might get a little sandy in the public areas - someone is always sweeping, dusting, etc.... One complaint I had was that the rooms smelled a little mildewy but we keep our patio door open and the smell aired out quickly. Since it is a resort on the ocean it is hard to avoid moisture.

we would definitely book through cheapcaribbean.com again. promptly after booking we recieved all the necessary confirmation info which set us at ease. the property was as advertised, the beaches beautiful and wonderful weather. the dining options were a little restrictive since most of the restaurants required reservations and filled up quite quickly but other than that, we had a fabulous time. can't wait to plan our next tropical getaway!

We traveled with another couple to the RIU Vallarta in April of 2011. I'll sum it up the best I can: Front desk staff - great, prompt, and friendly. Restaurants - The buffet was just as good (if not better) than any of the reservation restaurants on-site. I can't say enough about the food. The rooms: Beautiful, especially with the Jr. Suite upgrade (worth it!!!). Awesome views of the Sierra Madres mountain range and the ocean....not to mention the famous sunsets I heard so much about. The bars: I will have to say, awesome bloody's, great margaritas, and the beer...actually ice cold!!! (unlike other resorts I've been to in Mexico). The staff around the pool/beach area is there to make sure you are happy. I think we all agreed that the staff made the whole vacation what it was. Jesse and Moi, you guys were fantastic. The Michael Jackson show gave us chills it was so good. I just really don't have any complaints. It was one of the best times of our lives, and we aren't new to the "all-inclusive" world either.

We were transferred from Rui Vallarta to Rui Palce Pacifico but we knew the Rui Vallarta was over booked with Latinos on vacation. My ratings are for the Rui Palace Pacifico near by. This is a much better facility but in July and August families come, come and come. Very noisey and over run with kids. The facility needs a quiet area for adults. Facility was very clean, staff friendily, grounds manicured, pool was clean, thought there were a lot of people. Food was good and the 4 gourmet restaurants were a pleasant change from the buffet meals BUT children in them distroyed the atmosphere. Food and service was fine. Our room was nice and kept clean by the maid. Good service there! Fun activities were planned each day. I enjoyed the pool excerises very much. We mainly "vegged" by the pool and enjoyed our 10 days meeting people. We only went to one show, which was good, as my husband had a reaction to his medication and was not up to staying out late. We would come back again and have told people about our experiences. Good value for the money...all inclusive with food, enterainment, drinks etc. No need for money except for tips, if you want to give them.

Rui Vallarta is a beautiful place. This was our first time in Mexico and in Rui, so we didn't know what to expect..People working there were so warm and welcoming. Loved the bartenders who made awesome drinks. Everyone who was working there had a smile on their face which made a difference. We went in the peak season but the service was still exceptional. The managers were constantly making sure things were running smooth at all time. The Entertainment team at the resort were very friendly. This place was amazing and I would Love to visit one of the other Rui Location.

My husband and I just return from Riu Vallarta, the resort was very charming and clean. We had such a relaxing time that we'll be back in the near future. We had only one issue that was very disappointing, we purchase 2 tickets to see the whales, when the morning came to meet the driver, (which we had to walk 2 resorts down, not a big deal, just saying)... the driver never came to pick us up! My husband and I was very disappointed with the company, no one ever called to cancel, they did return our money very quickly after my husband talked with them in the lobby of the hotel, but we never did see the whales!!!(One saving grace is that we purchase the tickets on the resort property, probably wouldn't received our money had we bought it on the street, buyer beware! But all in all, the resort very charming, one of the most beautiful ones I have been to in Mexico! that's not a 5*.