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Riu Palace Cabo San Lucas Reviews

Mexico | Los Cabos Our Quality Rating rating Details
Riu Palace Cabo San Lucas Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 43 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.4
Dining Options
 
4.1
Room Comfort
 
4.2
4.5 out of 5
"awesome place to play and relax. Beautiful resort, great service and a great price. I will return for sure." – tooty
60 out of 62 (97%) customers would recommend this product to a friend.
Our second favoite spot! Our favorite spot!
All Customer Reviews
1-10 of 43 reviews. Sort by
July 31, 2010
Great choice for all-inclusive in Los Cabos

The hotel was very nice over-all and the view of the arch at Lover's Beach was fantastic. The best part was you could also use the RUI Santa Fe next door, but not the other way around since RUI Palace is the step-up. The spa facilities and gym at the Santa Fe were better, so this complimented our stay at the RUI Palace. My only complaint was you had to wait in line early in the morning to book at the nice restaurants, but the restaurants were pretty good so it was worth the sacrifice.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Dallas, TX
Age: 35-44

July 31, 2010
Great holiday with friends

Wanted a good, stress free holiday with a girlfriend. Opted for all inclusive to minimize my need to do more than lie next to a pool while away. Riu Palace was great. The staff was friendly and the facilities were very nice. It was also close to Cabo San Lucas, big plus. Most of the all inclusives aren't close to town, so this kept us close to town if we wanted to go out and about. The views from the resort were so nice, the famous arches loomed in the distance, it was nice to wake up in the morning and have that view on the way to breakfast and while laying out. Overall a really good experience.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: West Coast
Age: 25-34
Travel: 3-6 trips/year

July 31, 2010
Loved RIU

My wife and I spent 5 nights at RIU Palace in June 2010. The resort is beautiful and very well maintained. Constantly being cleaned, polished, and manicured. All staff were friendly and helpful at all times. Although there is no tipping, we left the maid a couple of bucks each morning. In return she made origami animals with towels or left rose petals around sink bowls. We got a kick out of that each day. We were pleasantly surprised at how good the food was. We tried all the specialty restaurants as well as the main dining hall. The restaurants really were "fine dining" experiences. Really fresh fruit, veggies, seafood and high-grade meats. We had an ocean side room. It was clean and quite comfortable. Nice firm bed. Nice balcony. Twin bowl sinks. We could hear surf while laying in bed. Free bottled water, beer, soda in fridge. Alcohol dispensers in the room. The "tube" TV in room should be upgraded to a flat panel. We watched Stanley Cup finals in main lounge which was fun, but the TV there should be larger and not so high up. The health club actually had good equipment. Got in some good workouts to help counterbalance all the food an drink consumption. My only gripe is that the pool water was pretty cool. Would be OK for serious lap swimming but was not comfortable for hanging out in the water. The ocean waves are too rough for swimming in front of RIU. There is a swimmable beach about a ten minute walk west. The sand is coarse and hard to walk on. Do not try it barefoot. We actually walked to downtown Cabo every day. The snorkel trip was a blast.

Loved RIU Loved RIU
7 of 8 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: chicago
Age: 55-64
Travel: 1-2 trips/year

July 31, 2010
great time

it was a great place to stay the service and hotel were the best


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 1000 Contributor
From: king george va
Age: 45-54
Travel: 1-2 trips/year

July 31, 2010 Featured Review
Felt Completely Pampered

From the time we arrived (with a waitress handing us a drink) to the time we left we felt completely taken care of! The staff was fabulous and extremely helpful. Our room was gorgeous and the scenery was amazing. If we wanted anything all we had to do was ask and it was immediately taken care of. The beach is gorgeous but is not safe to swim at. The walk to the other side where you can swim is short so it was convenient for us to get there. If you do not want to walk to the beach then the hotel will arrange for travel to take you to the other end where it is safe to swim. The food was great and we preferred the buffet to the restaurants. The buffet had everything we could possibly want and would accomodate even the pickiest of appetites. This was our first vacation booked through CheapCarribean and I must say we were a little apprehensive. Don't be! We read all of the reviews that CheapCarribean posted and found them to be very helpful and that is ultimately what made our decision to choose Riu Palace in Cabo San Lucas. If you love food and being pampered than go to the Riu Palace!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Mayetta, KS
Age: 35-44

August 1, 2010
Riu Palace

Great resort, very attentive staff, very clean, rooms are spacious and quiet, food is good but not great, Don't eat at the steak house it was terrible. Pool very nice, pool staff very attentive


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: So. California
Age: 45-54
Travel: 3-6 trips/year

August 2, 2010
Back for More

Second time at Riu Palace. Beautiful grounds. Best Pool ever, infinity with the most amazing tile work!! Nice to have an activites pool/section seperate from the quiet pool. Buffets have a wonderful selection, service is amazing!! Japanese and Steak House restauraunt no good, but Krystal was amazing!! Would eat there at least twice next time. Entertainment was great!! Spa was nice, couples massage on a balcony overlooking the Sea of Cortez, wonderful. Beach not swimmable and all of Cabo has coarse sand. Sailboat trip and snorkeling Pelican Rock was amazing!! LOTS of fish. Planning a third vacation there in March!! Riu Palace will allways be the place for me in Cabo!


0 of 0 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: Portland, Oregon
Age: 35-44
Travel: 1-2 trips/year

August 2, 2010
GREAT Vacation

We booked out trip to Cabo through CheapCarribean.com and it was fantastic! We booked our air, hotel and tours and were more than pleased with the outcome. The Cabo airport is a bit intimidating if you've never traveled there before. Lots of people trying to hassle you soy ou need to be sure who your ride is. The hotel was just as advertised. We did a fair amount of research on the resorts and the Riu was really great. The photos do no do it justice! The rooms were a little warm, but it was mainly just the weather. The mattresses we not that comfortable, but overall the accommodations were very nice. The tour we booked were great! It was really a personalized tour. We were the only ones there and our tour guide was very friendly. He took us around and brought us to local eateries that we requested. Cabo was beautiful, but we could not get into the water in front of the hotel because of high tide. We took the water taxi over to the one section of the island that was beach friendly. The water was a bit rough, but it was quite beautiful. PROS: Price, pool, private tour, service CONS: Not a beach destination, Air port hassling Overall: A very nice vacation! Thanks CheapCarribean!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Austin, TX
Age: 25-34
Travel: 1-2 trips/year

August 5, 2010
riu palace cabo san lucas

this place was awesome! i dont want to stay anywhere else now. riu palace has spoiled me. i am getting ready to book in costa rica and am looking forward to experiencing the riu resort there. i think i will be booking only thru cheap caribbean from now on as they seem to be the only agency that offers the riu resorts in their group of all-inclusive package deals. thank you helping to make my vacation wonderful, past, present and future!


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: savannah, ga
Age: 45-54
Travel: 3-6 trips/year

August 6, 2010
The palace-

Great value for the money- also loved the lcoation and the restaurants were great- The pool cannot be ebat- Its was amazing!!


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: new york
Age: 35-44
Travel: 3-6 trips/year