We had stayed at the RIU in Ocho Rio a couple of years ago and felt the service, dining selections and overall stay was much better there. I felt like this was more of a budge hotel instead of a nice hotel. At Ocho Riu we were given champagne with meals & this time they told us we had to buy a bottle for $20. Then we complained, they brought it out & told us not to tell anyone & next bottle would cost $20. Just felt like the service was less this time. We will not go back to RIU's.
Had no problems with any aspect of my trip. I cannot wait to book my next one.
Great hotel and great food. Situated on a beautiful bay and beach. We strolled along the beach quite a ways and the water was perfect all around the bay. We found a spot that had a lot of starfish and eceeded our quota for taking back to ths States. We also saw three sting rays floating near the shoreline and watched them for quite a while. Great holiday and Cheap Caribbean was a supurb travel agent as all of our arrangements went off wiythout a hitch. This is the third time we have booked through them and will continue to do so.
This is a great resort for a family. Tons of space for kids and ample dining choices for those picky little ones. The only down fall is that this is a large resort so if you're planning a romantic getaway this may not be the right fit. But overall there is plenty to do and they have excellent service.
we went with another couple,we all had a great time at the hotel riu in negril. rooms where great,pools and pool bar was out of site we all had fun in and around the pool.the food was excellent and do not miss out on the jerk chicken its out of this world. the bugs were bad at dark at the beach you need some bug spray at the beach. we went on tubbing trip and the sunset curise to ricks cafe do not miss out on either of these trips they are alot of fun. we will go back one day soon.
Great experience, food and drinks were awesome, only problem was getting fresh towels every day. Didn't really like getting up early to make dinner reservations, but food at the buffet was always good, too. Jerk hut on the beach was our favorite lunch spot! Fabulous sunset every night. Entertainment was always good and staff were very accomodating.
I booked a 5 day trip to Jamaica thru Cheap Caribbeans and got the best deal ever. ALL INCLUSIVE! My best friend and I stayed at the RIU in Negril. The Hotel was beautiful, the food in all of the restaurants was excellent, the staff was the best ever. Cheap Caribbeans even had a rep. on site to great us and assist us with all our needs upon our arrival. The best thing of all is everything we desired to do was on the property or at least booked thru the hotel. This was a big plus for the two of us ladies traveling together for the first time without our families and not wanting to leave the property. The both of us definitely plan to vacation here again with the husband and kids. We spent our last day at the RIU luxuriating at the SPA. It is a must. Did not want to return home. Would highly recommend this hotel or any booking through Cheap Caribbeans for the best price and service ever.
I took my 3 childern and we all didn't like anything that place had to offer. The food was the worst of all. It was prossed food out of a cann. There was no fresh veg, the drinks the same. They use can juice that's full of suger to make every drink. The rooms are so far from the resturant, pool, and the lobby. The peopel were good. The hotel has a policy that they change your bed sheets and twoles every three days. My family and I had to find outside resturant so we can have eatable food. I had to the local shopping center to buy twoels and sheets since they werern't going to change the hotel sheets every three days. The pool smells like a tolit water. The beach is ok but it's the end of the beach and you can't swimm more the 7 to 10 feet far because of the rocks in the water you can hurt yourself or if you have moter sport it can damage your jet sky(I had to pay to get rental jet seky fix becuse the raocks in the water damaged the bottom of the jet) WILL NOT RECOMMED FOR PEOPLE WHO ENJOY CLEAN ROOM, GOOD FRESH FOOD,AND A BEACH THEY CAN SWIMM IN.
The resot was very good. But we had an issue trying to go from airport to the resort. We were waiting for almost 4 hours untile leaving for resort . We were exosted and very hungry. Thank you.
Our stay at the RIU Tropical Bay Palace Hotel was perfect. We fell in love with Jamaica two years ago at The RIU Club Hotel and the RIU Tropical Bay was even more amazing. We now have a RIU Club Card and will be staying at RIU hotels wherever we vacation in the future.