Paradisus Punta Cana Reviews

Very relaxful environment. All our needs were taken care of, we had no worries. The wedding we attended during the stay was unique, and will be a lasting good memory for all.

Paradisus Punta Cana was a great vacation and the price was definately right. The concierge service was outstanding and the staff all very friendly. We played golf every morning and enjoyed the pool and the beach every afternoon. The restaurants were delightful and the food excellent. I was celebrating my birthday and the staff made sure it was special. I have recommended this resort to my friends and will go to the Paradisus Punta Cana again.

Due to a blizzard in NY in Feb 2010 there were no flights available, and the service desk was extremely helpful in getting us an additional room for two nights.. It was a wonderful upgrade to the private sector and we appreciated it immensely... However.... since it was part of the reserve section.. we had use of hte room but not of the facilities, Now if it were crowded.. I could understand that..but it wasnt..... We went for lunch on the first day in the section and we and one other couple were the only ones in the dining room. The next day....we were told ...sorry.. and the room had one other couple in it. It's trivial..but it was the same food, only in a different location and downstairs from our room.. so we had to trek across the beach to the other section. The beach was magnificent ,but on the left side of the beach facing the water,, you had to get there early..as the lounge chairs were scarce.

i have no worlds to describe my experience paradisus punta cana just i have to say : thank u cheap caribbean!!!!

The resort was well maintained and in a gorgeous setting. The dining options were extensive and very good. The beach was clean and gorgeous and the vegetation was very beautiful. It was a very relaxing atmosphere and the workers were very nice and always had a great attitude. I would recommend this resort to anyone.

Dear fellow travelers, Let me begin my review of the Paradisus Punta Cana by prefacing it with the fact that I had read every review under the sun prior to departing for my trip on August 9th, 2009. The following review reflects reactions to those traveler reviews (i.e., accurate or inaccurate) in addition to insight not previously mentioned. Finally, it is only fair to present a disclaimer that my fioncé and I are not particularly picky people. If you get frustrated easily, the Dominican Republic may not be an advisable destination for your vacation. After all, as stated in many of the reviews, it is a third-world country. *Airport transfers* (not exclusive to the resort): If you book your trip through cheapcarribean.com, I suggest that you avoid the Turinter airport shuttle transfer and rather "splurge" on a taxi. After a long day of traveling, we waited an additional 40 minutes to leave the airport as other passengers had to board and re-board the small van (they shuffled passengers between two buses several times before departing). The upshot: The Paradisus Punta Cana is the first stop on the shuttle and the ride includes some helpful advice from a travel representative (e.g., don't drink the water!). Once you get to the resort, you are required to meet with a Turinter representative in the lobby the next day (she arrived 15 minutes late) to confirm the ride for the way back to the airport. Even though my fioncé do not get frustrated easily, this really ruined our mid-day "beach groove" and were unhappy with this mandatory meeting. If you do book a transfer with Turinter, find the number of the representative and call him/her instead of taking time out of your vacation to have a meeting. On the way back, our van came to pick us up on time and we were the only passengers. All in all, I get the feeling that this company is inconsistent and would recommend a taxi if you have the money. The grounds: Exquisite! We could not believe how beautiful it was upon arrival. Absolutely gorgeous and lush gardens, coy ponds, flowers, neatly-kept grass.... absolute paradise! The one caveat is that-- as mentioned by almost every traveler review-- the resort is very large and takes a long time to walk from place to place. We reserved a regular room and were located quite close to the beach, pool, and buffets. However, getting to the front lobby, gym, etc., required a 10 minute walk or a quick tram ride. However, trams and taxi-like go carts were readily available. The beach: Absolutely beautiful. The sand was smooth and the water was perfect. If not for our eyes burning, we could have swum in the water all day. It is quite refreshing to take a dip in the ocean after lying out on the beach for a half-hour. The waves were not too intense as mentioned in the reviews, but this could vary depending on the time of year. The ocean floor felt as if you were walking on a mattress comforter. The pool: The main pool was HOT and often crowded. We went in on the first day and never returned. My suggestion: go to the reserve pool. It is cool, quiet, and luxurious. Nobody will hassle you if you keep a low profile. The service: Contrary to many of the traveler reviews, we found the service to be excellent. Everyone was kind and greeted you with a smile. There was no significant language barrier, as most employees spoke English-- at least to the degree of comprehension. If you know basic vocabulary in Spanish (e.g., agua, leche, banos) then you should get by with no problem. Glasses of wine were refilled without asking and waiters were quick to take our orders. We never felt like we were waiting around for service. I happened to clog the toilet in the room on the first day we were there—10 minutes later, we had maintenance staff in our room to fix it. *Although tips are not required, we gave maintenance staff, some of the bar staff (after a heavy night of drinking), and the bellboys a few dollars. It really brightens up their day.* The rooms: Pretty good. Clean and comfortable (the AC kept us cool with no complaints). Our minifridge included some bottles of water and soda which were not replenished until the 3rd day we were there. We called the front desk about 6 times to get somebody to come replenish the water, but to no avail (we needed bottled water to brush our teeth—DON’T DRINK THE TAP WATER FOR ANY REASON!!!). However, we were able to get water from the bars to bring back to our room. The TV's come with an abundance of channels, including several premium movie channels in English. The food: Because we traveled during the off-peak, some of the restaurants were not open every night. We ate at Hibiscus (the buffet) the first night. The food there was manageable, but very greasy. It made both of us quite sick several minutes after we left. The same is true for the lunch buffets. We were able to eat at Dolce Vita, the Italian restaurant. You did not need reservations, but it got booked up pretty quickly. We didn’t have a problem getting a table on both nights that it was open. The food there was fantastic, the service was excellent, and the ambiance was romantic and serene. We sat on the water over squawking flamingos (don't feed them because they'll just want more). However, my fiance and I found the flamingos to be entertaining rather than irritating. The alcohol selection: Contrary to many reviews which said that only local alcohol was available, although not top-shelf, the bars serve American liquor (Jack Daniels, Absolute, Bacardi, etc..) However, the only beer they serve is Presidente and Presidente Light. This was a little disappointing, but there are worse things in life. The "fruity drinks" were delicious. Some reviews said that they were too sweet that they could not even drink them. This is absurd! Their special Paradisus drink was delicious and I highly recommend it (with or without alcohol). All in all, we had a wonderful and relaxing vacation. I highly recommend this resort if you are looking for a few quiet days on the beach. However, if you are traveling with your family, I would not recommend an extended stay unless you take advantage of the excursions (Zip-lining, snorkeling, hiking, etc.) because there is little to do around the resort.

This hotel was very nice...was just there in Feb 2011 for a wedding. For the price of the hotel, I expected more in terms of service and luxury (e.g., room upkeep, quality of towels and linens, food options).

The destination and the resort were even more than we had expected. The royal service welcome was amazing, the ocean front room was modern and clean and very romantic with three different views to the ocean including the shower. The beach was gorgeous and clean and after walking up and down the beach you can see that the beach area in front of paradisus was the nicest and had the best sunbathing beds and chairs and even tiki huts for shade. The butler service and royal service beach side was so worth the money. We enjoyed the breakfast and lunch buffets but didnt thoroughly enjoy any of the dinners at the restaurants we ate at, but the atmosphere surely made up for it. Be sure to make a reservation as early in the am if you want to eat at the japanese restaurant...its very limited seating. DO NOT LET THEM WASTE YOUR TIME TALKING ABOUT TIMESHARES! They talked us into listening to them for 2 hours and NOT in the sun or beachside! Let me save you 2 hours and just know for *88,000.00 you can book vacations with them for the next 30 years and only pay a 150.00 maintanence fee etc,..They offered us a free facial for our time that we never received! Other than that the resort is truly paradise, and the staff is so nice and happy. We cant wait to go back.

This was my wife and I's first caribbean vacation, and boy did it set the bar high! We are already planning another trip in the future back to Paradisus Punta Cana. The beach, pool, entertainment, food and beverages, resort layout, and above all, the people were excellent! The staff was super friendly and went above and beyond to accomodate us at all times. The only reason I didn't give it 5 palm trees for room comfort was that we had some issues with our plumbing multiple times and the chambermaid service seemed to always forget to do 1-2 things everyday, whether it be restocking the mini bar/fridge with beer or water or restocking our towels. Overall, highly recommended! We will be going back.

We went to Punta Cana for the first time at the recommendation of a friend from Canada who goes there frequently. It's quite a long trip from San Francisco, but once we arrived, we could easily put that behind us. Punta Cana Paradisus is a lovely resort. The service was outstanding, the staff was warm and friendly. Great beds in the room. Lots of dining choices, with good food. Beautiful LONG beach, you can walk for hours.