Paradisus Palma Real Reviews

I am a person who makes my rounds of the all inclusives in the Caribbean, this place was amazing. The service was amazing, the grounds were amazing.... only issue I would say needs some attention are the dining options. But when I go on an all inclusive vacation to the Caribbean the quality of the food, as long as it's edible is not my primary concern.

Beautiful resort. The Food was very good overall. However, very pushy with getting you to the timeshare pitch and then not letting you go. Quid quo pro that if you want you're desired restaurants and times then you have to make this timeshare appointment even when tipping you're personal conceirge or "time-share wrangler" big. I hate feeling heavily pressured when I already spent a lot of money to relax and enjoy our honeymoon.

I visited the Paradisus Palma Real with my mother (50's) and sister (20's). I am also in my 20's. The hotel grounds are beautiful and we really loved the pool. The hotel was extremely relaxed and very quiet - a great getaway from the hustle and bustle of life. However, that also came with some problems, i.e., slow service, certain areas of the hotel shut down etc. If you are flexible and just want a relaxing vacation that is a good value then I would definitely recommend this hotel. If you are looking for impecable service and lots of nightlife/action, this is not the place for you. The food at the restaurants was great but the food at the lunch buffet was not very good. The bartenders are wonderful and very friendly.

The Paradisus Palma Real was an absolutely astonishing experience. The room was immaculate and the service staff was unbelievably courteous and well-trained. I have a slight walking mobility issue and within 1 minute of finding out about it, our room was moved to one right off the lobby on the main area where I would walk the least number of steps. The first day, a hotel maintenance guy overheard that I was looking for an elevator and he stopped what he was doing to escort us. Big smile and wouldn't even take a tip! The pool and amenities were again, fabulous. The staff was so wonderful. We enjoyed both taking it easy and taking part in a number of included activities--we felt like we the only ones there! The only thing that was not as remarkable was the food. Don't get me wrong--it was very good, just not proportionally incredible as the facilities and staff. That's fine! We managed to get through the week without falling into culinary depravity. However, I will say that the all inclusive drinks were top shelf liquors in abundance. There was always someone asking if we needed another. There's no doubt that we'll be back. It was an incredible value and a memorable experience. Thanks.

The folks were great and the food too. The pool, property and the beach was very clean. One of my favorite places :-)

Check-in was a VERY long process. Two men worked the 2 computers and the young girls stood around "assisting". None of the girls spoke English, not even a little. Even though I paid for the entire trip, the male on our trip was catered to. Our questions were ignored and barely any eye contact was made. We then were sent to the reservation desk so we could make dinner reservations for the 5 days we were there. Most of the restaurants were booked for the first 3 nights, leaving us VERY LITTLE CHOICE. Our first night meal at Aqua was awful. Although service was good, as everyone wants a tip, the food was terrible. Actually the best meal of the day was the breakfast at the Mixed Grill. The beach was nice, the room was beautiful , the gardens were exceptional and the Dominican people are very nice. I did not think the vacation was worth the cost. I was disappointed in not being able to make dinner res. thus having no choice or chance to experience the variety of restaurants. I was very disappointed that we were not told to do this ahead of time. We brought 400 in cash for 5 days and spent approx. 300 just on tips. We knew the people are poor but worked very hard and long and we appreciated that. The ocean water was cooler than Aruba and Turks and Caicos and filled with a lot of seaweed. The pool was one of the largest I have ever seen and was beautiful. There were always enough pool chairs and cabanas. I also had a good massage on the beach which was not expensive. I don't know if I would stay here again... it wasn't worth the money.

My 7 day stay lasted just two days. The problems were not all related to the resort. I needed to cut short my stay in Punta Cana due to a medical emergency at home. I could not get out of PC on my ticketed airline because they had no seats available (each flight I took was over-booked). The only seat available to me was on another airline for the price $1200.00 one-way. I also had to purchase a $30.00 cab ride because the Tour company (Turinto) was no longer doing business with Cheap Carribean and I needed to get out ASAP due to the emergency at home. (Do not have an emergency in a third-world country where language is problematical!!!) I left my companions at the Paridius only to find out they went without hot water for 1 1/2 days (a five star resort). Again, the venue is spectacular. Food is good, not great. The shows at night were entertaining and the staff was pleasant and they tried hard to please. Logistics and cold water were a problem.

This hotel is advertised as Punta Cana, but is not actually in Punta Cana. The resort is nice, however the consierges are pushy and forceful in trying to get one to buy a timeshare. Overall the resort is nice, the beach is on the Atlantic Ocean side not the Carribbean side. Also there was a lot of seaweed that wasn't cleaned up from the beach. The food was sub-par and Americanized. Was expecting more cultural and ethnic food. Wait staff and cleaning staff excellent.