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Ocean Riviera Paradise Reviews

Mexico | Mexico - Riviera Maya Our Rating rating Details
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Customer Rating 3 Reviews
Value
 
4.7
Service
 
4.3
Beaches & Pools
 
3.7
Dining Options
 
5.0
Room Comfort
 
4.3
4.3 out of 5
"Best food...no ocean view available...very nice staff..." – samson21
2 out of 3 (67%) customers would recommend this product to a friend.

All Ocean Riviera Paradise Customer Reviews

1-3 of 3 reviews. Sort by
February 5, 2017
The good and the bad!

I would have given this resort 5 palm trees but just couldn't due to some issues. I am not a complainer and vacation multiple times a year. I was there 4 days with my family, including young adults, then stayed 4 days for a girls' trip (that's where we had 3 in the room). For the girls' trip we upgraded to the 2 level room with the extra bath and huge upper balcony. Here's the good: spacious, beautiful rooms, beautiful grounds, good food except Italian. The buffet was one of the best I've seen with fresh pressed juices. The Romantic Restaurant was the best food of all. Fun pool (we were at El Beso), great workout room, really comfortable bed, great balcony, good beach access, convenient trolley system. Here's the bad: tile choice in shower is very slippery when wet, don't plan to have a 3rd person sleep on the very uncomfortable sofa bed, 2 from our group got a bacterial gut infection that required antibiotics, many employees don't communicate in English at all, they played music over the loud speaker all night long and you could hear it from inside the room, beach bar and pool bar closes at 5:00, room cleaning was at all hours (one night they were cleaning when we got back from dinner), 2 beers in the room frig each day, no matter how many people are in the room. We liked to have a "happy hour" on our balcony before dinner and this made it difficult. Bottom line, I would go back but not with 3 in a room.


4 of 4 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Columbus, OH
Age: 55-64
Travel: 3-6 trips/year

January 29, 2017
Fantastic vacay

We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all great. The ocean is wonderful and we had lunch everyday down at the beach. The room was comfortable and the balcony wonderful. The water park was fun for our grandson and gave us time to sit and relax. Overall very awesome resort!!


3 of 3 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Maryland
Age: Over 65
Travel: 3-6 trips/year

February 6, 2017

Best food...no ocean view available...very nice staff...


0 of 0 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: missouri
Age: Over 65
Travel: 1-2 trips/year