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Now Larimar Punta Cana Reviews

Caribbean | Dominican Republic - Punta Cana Our Quality Rating rating Details
Now Larimar Punta Cana Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 41 Reviews
Value
 
3.7
Service
 
3.9
Beaches & Pools
 
4.3
Dining Options
 
3.3
Room Comfort
 
3.8
3.7 out of 5
34 out of 49 (69%) customers would recommend this product to a friend.
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All Customer Reviews
1-10 of 41 reviews. Sort by
May 27, 2011
Now Larimar

Now Larimar is a gorgeous resort! I was very disappointed by the food. It was horrible and some restaurants were closed twice a week. The room service had a very limited menu and the mini bar did not have enough drinks.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
5.0
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Top 50 Contributor
From: CT
Age: 25-34

June 5, 2011
trip to punta cana - in May

It started off the first night for dinner - at the japanese restaurant - not allowed in because my fiance did not have long pants on - we read on the website only the french restaurant was the place where you had to have long pants and dress shoes. Therefore, to the front dest where they gave us a pair of drawstring pants to use and if not returned we were to be charged for them. We came to find out that all restaurants required this dress code = and only the buffet was casual. One of the 4 and not 5 restaurants was closed each night, the food was not good - Too much pressure from vendors to purchase tours, etc. I would not return there - The price we paid for 2 for 5 days was more than a family of four paid to stay for 2 weeks. I was not impressed. It rained at least two afternoons. I did not know May was the rainy season. The hotel did not have men's sunglasses in their shop and the exchange rate was different from place to place. Some hotel employees did not speak english and I did not speak spanish. Some of the staff was extremely nice while others were not. The pools were nice, the beach was okay - too crowded with huts so a view to the beach was not that great. The best meal I had was an omlett for breakfast in the buffet restaurant. I traveled to Aruba with Cheap Carribean and loved it. I would not return to the DR -


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: Northern New Jersey
Age: 45-54
Travel: 1-2 trips/year

June 8, 2011
Great beaches!!

The people at Now Larimar are very nice however, the reosrt is ok. I love the beaches!!! They do not offer pool or beach side service! Not one person asked us if we wanted a drink at the pool or the beach. You must get up every time you want a drink! It took us three days to get a wash cloth and no hot water in the morning. DO NOT buy the Perferred Club as guest who was not Perferred Club was in our private pool. The food was ok. I would not go back to this resort however, Punta Cana is a great place for a vacation!


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
2.0
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From: Charlotte, NC
Age: 45-54
Travel: 1-2 trips/year

June 20, 2011
very disappointed repeated customer

THis is my third trip to this resort in less than a year. I came back becaue I had a great timet the first two stay before the resort change to Now Larimar. before all the changes I would have given everything four palm trees. entertainment was good there was activity throughout day. food was ok. prefer to eat in the restaurants better selection. the resort is beautiful and i never feel crowded. during my third trip i was very disappointed mostly at the quality of the food and service during breakfast and restaurant no reservation everthing felt disorganize and waiting staff was very poor. my biggest disappointment is the fact my friend and i had to wait three hours before we can get in our room. before the change, the moment we check in we were able to get a room right away. as a repeated customer i was expecting better service and better accomodation with our room instead we were put on the fouth floor with a view facing the bush. will i came back to this hotel not any time soon. i will recommend this hotel to any one who want to relax and need a very quiet vacation.staff is very pleasant and the bar tenders are great . overall the resort is beautiful!


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: brooklyn, ny
Age: 25-34
Travel: 3-6 trips/year

June 27, 2011
do not go to this resort

We expected alot more from this resort. Service was mostly poor. Our room was cleaned some of the time and they usually did not replace our towels. The company seems to be running the resort on the cheap. At all of the resturants the air conditioning gets shut off with at least an hour left of operating hours. The buffet is not worth going to and does not have too many options, the breakfast meat was hotdogs several days. The pool bars are understaffed and most the time you have to leave the water to get a drink. Our television stopped working in the middle of the night and gave us a screan the said the bill was not paid. This place should be a lot nicer than it is.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: st.louis
Age: 25-34
Travel: 3-6 trips/year

June 30, 2011
FUN TRIP

This was my boyfriend and I's first trip together and cheap carribean did so well at handling everything. There was no confusion with flights or rides to and from the hotel. The staff at the hotel were so helpful and friendly and made our time there so much more fun. We like to party and there were opportunities every day or night for a party and plenty of time and places for romance and relaxation. The beach was beautiful and so were the pools. The only thing I wasnt satisfied with was the food. There was plenty of it at anytime but wasnt very tasteful and the restaurants for dinner gave you very small portions but there was enough drinks to make up for it ;)


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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Top 500 Contributor
From: florida
Age: 25-34

July 3, 2011

Christina at cheap caribbean recommended NOW and we went for it.....wow what a place. Friendly all around personnel . Beach was so so but not a "wash out"; pools were fabulous, restaurants were great (go early as not to wait in line). Nitely entertainment was average but not bad. "The drinks just keep coming.......Oh yeah!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Johnstown, PA
Age: 55-64
Travel: 1-2 trips/year

July 6, 2011
anniversary trip 6/24/11-6/30/11

Overall, the resort was very nice. It is more family friendly with lots of kids activities, so if you want a nice quiet resort without children, this isn't the place for you! The beach was very nice (one of the nicest we saw) and the water was beautiful and warm. There is always a breeze, so even though it was hot and humid the breeze made it feel much cooler. We upgraded to the Premeire Club (be prepared for a high pressure presentation for a timeshare when you upgrade!) room which was supposed to give us access to 2 private pools, a nicer room and a private lounge. Since there are no wristbands, they don't check your room key (color coded) and everyone has access to those pools. The special lounge wasn't much to get excited about, so I'm not sure that I would spend the extra money again. We found out that they open the resort on the weekends to the locals and it gets very loud and crowded. Our room overlooked the pool with an ocean view and it was pretty noisey over the weekend. The food was OK at the buffet, a bit better at the specialty restuarants. We were told the French restuarant was the best so we were going to eat there on our last night only to get there and find out that it was closed for a private function! We had gone in earlier to check out the menu and were never told about the closing that night, needless to say we were a bit bummed out. The main bar was also closed on one occasion during our stay for the same reason with no notice! On two occasions during our stay, they closed the pools and beach until 10:00am for some type of picture taking for a magazine and we were notified the evening before. There's not much to do at the resort, so when those two areas are closed, you pretty much sit in your room or at the buffet restuarant. There was some evening entertainment which was pretty good. If you just want to lay by the pool or the beach, then you would probably enjoy yourself here. If you want to see some local flavor and shop for local arts and crafts, this is not the place for you!


2 of 2 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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Top 100 Contributor
From: South Bend, IN
Age: 45-54
Travel: 1-2 trips/year

July 6, 2011
Great pool, plenty of food options

Overall I had a great time staying in Punta Cana. When we first arrived to Now Larimar, we were transferred over to the sister resort Secrets Royal Beach, which is adult only. This turned out to be a pleasant surprise, as it was much quieter and relaxing both in the pool as well as restaurants. We were able to eat at the Now Larimar restaurants as well and roam freely through both resorts. One minor setback initially upon arrival was that the rooms were not ready (check in was around 3:30pm). We had been told that the room was being serviced and would be ready in 30 minutes, so we waited patiently while getting drinks. However, after this time, we were told again that the rooms were not ready, and would take another 30 minutes. In total, we had to wait roughly 2.5 hours before we were able to get settled into our rooms, and were delayed multiple times from both the front desk as well as cleaning crew near the rooms. No reservations were required for the restaurants, but there was a considerable wait before being seated in the restaurants in Now Larimar. There was almost no wait time required for the restaurants in Secrets, but service was quite slow. The sand on the beach was very clean, and there were plenty of beach chairs to lounge on, with waiter service as well. As you near the water however, there was a lot of debris and seaweed that made it unappealing to go into the ocean, so we decided to stay in the pool for the most part. There is a tour guide center that will help you book excursions/adventures/tours. This was very useful having someone recommended and explain the various options for the excursions.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 1000 Contributor
From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

July 7, 2011
Now Larimar

My fiance and I visited Now Larimar the last week in June 2011. The resort was clean, the room was fine, and the staff were eager to please. Many of the guests were spanish speaking, with some german and russian mixed in. The english speaking guests were in the minority. Many of the staff had a hard time understanding what we were asking for and sometimes guessed what we needed, other times they asked another staff to assist, which was fine. The biggest issue was the quality of the food, which was really lacking. The cooking and presentation were good, but the overall quality of the meats, fruits and vegetables were really poor. The resort really needs to invest in higher quality foods to remain competitive. I had read some reviews prior to our departure that stated that the food had a plastic taste. I didn't notice this right away, but noticed a strange musty smell in all of the food serving areas. This sometimes seemed to seep into the food. For instance, I had cheesecake at one of the ala carte restaurants that seemed really good so I ordered it on the room service menu and when it arrived it was not edible due to the overwhelming smell/taste. I began sniffing all of my food before I ate it. Sometimes it was fine and others it had the bad smell/taste. The beach was really beautiful, but does have a lot of seaweed and no waves. So if your a bit funny about swimming with bits and pieces of seaweed and getting them in your suit, you may not like the beach. We also seemed to get the stomach bug by day 4. We still have it and aren't sure when it will go away. Overall we really liked the DR and enjoyed the people. We would definitely go back, but not to this resort.


4 of 4 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Wheeling, WV
Age: 35-44
Travel: 1-2 trips/year