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InterContinental San Juan Resort Reviews

Caribbean | Puerto Rico Our Quality Rating rating Details
InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews InterContinental San Juan Resort Reviews
InterContinental San Juan Resort Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 117 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.7
Dining Options
 
3.8
Room Comfort
 
4.3
4.5 out of 5
"It was a very pleasant vocation. Nothing to complaint about even if you try to look for anything." – catsmeow
147 out of 152 (97%) customers would recommend this product to a friend.
Wonderful pool! Old San Juan Beach Toys in PR from room balcony San Juan Intercontinental Tropical delight! Pool Me on the balcony of our room...What a view! View from my room Hotel Front View Best Honeymoon Ever! Loquillo Beach The beach at the Intercontinental sand flea bites view from beach bar from room balcony Beach Bar
All Customer Reviews
1-10 of 117 reviews. Sort by
July 29, 2010
Beautiful Hotel

This was our first visit to Puerto Rico and we looked for online reviews to make a decision about a hotel. After reading a few negative reviews about the Intercontinental Hotel in San Juan, we were a little trepidacious, but decided it was in the best location and tried it. It was wonderful! Those negative comments must have been the result of sour attitudes. Friendly and helpful staff, clean and well maintained facilities, luxurious room and wonderful ocean views made this the best vacation we'd had in years. We can't wait to return to The Intercontinental in San Juan this fall!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: South Carolina
Age: 55-64
Travel: 3-6 trips/year

July 29, 2010
A quick getaway that was unexpectedly excellent

We loved our stay at the InterContinental San Juan. Our room was great: an oceanview with a really comfortable bed! The facilities of the resort were good! The hubby and I did a couples massage overlooking the beach on their private balcony. The only downside, if you could count it as such, was that we had to go offsite for meals- which is something you'd want to do in a place like Puerto Rico. But right around the hotel had excellent eateries. When booking we had the option of staying next door at the infamous El San Juan Hotel, but decided on our hotel! Excellent choice because we were looking for less party and hustle/bustle and our choice provided just that! Plus, there was some nightlife with live music and a casino. If we really wanted to party, we could have gone next door! Great stay, we'd do it again!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York, NY
Age: 25-34
Travel: 3-6 trips/year

July 30, 2010
InterContinental San Juan Resort, Spa & Casino

The hotel was beautiful. We got a room with an amazing view. the pool was great and the beach was nice. The room was very comfortable, wanted to stay indoors throughout.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Baltomore, MD
Age: 25-34
Travel: 1-2 trips/year

July 30, 2010
Great Getaway

We got a super fantastic deal through Cheap Caribbean and could not have been more pleased - we got upgraded to a room on the fron t of the hotel with fantastic views, the staff were very helpful and the pool area was just perfect for relaxing! The Italian restaurant was superb - the casino is a little lackluster but El San Juan next door is much bigger if that is what you want to do. We also took the night trip to swim at Vieques which was awesome - all in all a great anniversary for us.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New England
Age: 45-54
Travel: 3-6 trips/year

July 30, 2010
great buy

I went for personal reasons. I was really impress with the hotel. I did not get to use the pool faciltites. It looks just like the pictures. I will return to fully enjoy the hotel beach and pool. Service was great.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: new york
Age: 55-64
Travel: 1-2 trips/year

July 30, 2010
Great Vacation

Quality hotel with all necessary amenities. Beautiful beach right on premises. Easy access to Old San Juan for sightseeing and/or shopping. Additional excursions (snorkeling, hiking) leave right from the hotel. I would definitely stay here again.

Great Vacation
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

July 30, 2010
Beautiful hotel on a beautiful beach

This is one of the nicest hotels on Isle Verde. The pool and beach area are beautiful and it was a great value for the acommodations. The staff is very nice and very helpful. I would definitely stay here again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Belleville, IL
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
Great Resort!

Loved the location of the resort! Moderately sized, the staff quickly knew your habits and wants. The pool and beach were lovely with attentive and personable staff at the pooside and beachfront bars. Would definitely return! For additional activities the El San Juan, adjacent, is hopping at night!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Long Island NY
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
Very nice beach and great service from staff

We enjoyed our stay at the Intercontinental San Juan. Clean room, helpful staff, beautiful pool, and very nice beach. This was not an all inclusive resort so the food,drinks, and spa was expensive. Nice casino. There is dining and a grocery store with in walking distance. We walked to the store for breakfast and lunch supplies and also $9 bottles of Bacardi. This resort is close to the airport so you occasionally hear the planes but it is on a very nice stretch of beach. Is about 10 mi from Old San Juan(worth the bus trip). I would recommend this to a friend.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Atlanta, GA
Age: 25-34
Travel: 3-6 trips/year

July 30, 2010
Our Stay

I was alerted of this deal via e-mail. I looked into it, and it was too good to give up. Hotel, airfare and transportation to and from airport all included...what a steal ! This is now the second trip I have purchased through this company, and I will do it again ! The hotel was beautiful, clean, accomodating and just what we needed. It was also right on the beach, and within walking distance of several resturaunts. We had a great time on our excursions as well.

view from beach bar
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Easton, MA
Age: 35-44
Travel: 1-2 trips/year