Iberostar Tucan Reviews

Heaven is just a step away, it has to be, it has to be this breath-taking and beautiful. We are only at the lobby entrance, are there gates to go through or should we just walk right in? Look at the pathways and fountains. Are all these angels to serve us? They must be, they act like it and they are coming right towards me. The gournds are so perfect, green, lush, full of variety. My castle? This room? PERFECT! The view, PERFECT. Oh my, look at the white sand of the manicured beach. The crystal blue waters. More angels to serve us. This has to be as close to heaven here on earth that anyone can imagine.

The hotel overall was good. Our friends suggested Iberostar because they loved it. But, after vacationing at a different resort just previously, we were not as impressed. There are 2 pools: one for the family swimming and another with a bar (if you want to call it that). They were both dirty- they needed a good scrubbing to get the algae off along the water line. The food at the restaurants were very good. Activities were fun though. The shows were okay. Good value; but would not return.

This was the first time my wife and I took this kind of vacation. It was awesome in every way and we look forward to taking another. The hotel was excellant in every way and we would love to go back there.

The rooms are comfortable and well kept. Meals were enjoyable. The wildlife was fun to watch.Pool was refreshing and always clean. Wished the swimup bar was not such a small area and separate from the main pool.. Can't review the beach because it was closed for 4 of the 7 days we were there for maintance. So check with agent before you book so this doesn't happen to you.

A good value for the money, within 15-20 minute walking distance to the town Playa Del Carmen. The grounds were very pretty (howler monkeys seen in the neighboring property trees at times!), staff was very friendly and helpful, the pool very good, room very clean. The beach was a bit chopped up, but this was within a year after a big hurricane, so I think it took them some time to rework it (were still working on pumping in sand when I was there in 2008). My only complaint was the food - not a lot of really fresh, raw, healthy veggies in the buffet or on the menu. I'm from California where fresh lettuce and greens are very easy to come by. Still, a lot of other reviewers from around the country and globe have said the same as me, so just be informed. You may want to bring an 'Ex-Lax' type of product along just in case.

Loved the all-inclusive option. The food was good and drinks plentiful. The jungle path walk to our room was always exciting with monkeys and peacocks. The beach is beautiful, service excellent. I highly recommend side trip to Xel-Ha: worth it! Evening entertainment kinda corny but met some fun people in the bar!! I have stayed in a few places in Playa Del Carmen and this one is top on my list for beautiful setting and value!

great place for families. Clean and very friendly staff.

We went to the Iberostar over the New Years holiday. We showed up on late on New Years eve, very hungry. We headed straight to the buffet after checking into our room. We were only expecting a hot meal, but were surprised to a special treat - a fabulous holiday seafood buffet! There were lobsters, crab legs, dozens of different types of shellfish, prime rib roast and more. The grounds were beautiful, very well maintained and manicured. The grounds and flora reminds you of being in an rain forest jungle. There's dozens of different wildlife. A couple of peacocks roamed the grounds. One morning, we were awaken by the sounds of monkeys outside our window! There was a full family of 3 - mom, a baby, and dad. Dad was the one who woke us up. We were careful to take our swimsuits off the balcony after drying so the monkeys wouldn't take off with it after that! The beach was well groomed. They had to use wave breakers to keep the beach from eroding, is my only complaint. I like the smooth caribbean waters, so I was a bit surprised by the big waves. But the water was safe to swim in and plenty warm. The night time entertainment was enjoyable. I particularly enjoyed the Spanish style dance routines. The grounds are very kid friendly, with lots of things to keep the kids entertained. The evening entertainment starts off with kid oriented shows. I would recommend the Iberostar for a truly wonderful introduction to all-inclusive Mexico.

We are travelers more used to exploration than luxury and although we have traveled fairly extensively we have never stayed in an All Inclusive. My wife and two children, 24 and 20 thought we might try an AI and we were extremely pleased with our choice of the Tucan. The staff was very friendly and helpful and the grounds were beautiful. The beach and pool were fine. The location was excellent because we were able to explore the cenotes, Tulum, Coba, and other areas of interest without driving too far. We were very pleased.

We have been to the Tucan on 4 occasions so far and looking forward to our 5th. Although this resort is smaller than most we found it to be much more intimate than the larger resorts. We loved this resort so much we choose it as the location for our wedding in 2008. All of the staff we encountered during our visits were top notch and they always go above and beyond to ensure their guests enjoy their stay. If you are a nature lover there is a jungle where you can encounter monkeys, agoti, conti and many varieties of birds and reptiles. The food is great and we would highly recommend the Japanese restaurant as it was the best Japanese food we ever had. The activity/entertainment staff is awesome and a lot of fun to get to know; they always encourage all to participate throughout the day to enhance your stay and the shows at night are very entertaining and fun. The resort is centrally located and only a 5 minute/$5.00 to Playa, which is a big plus because you can ferry over to Cozumel for the day or any other activities you choose to do. If this is you first time to the area we would highly recommend the resort/area. The Tucan is a 5 star resort in our book.