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Iberostar Paraiso Maya Reviews

Mexico | Riviera Maya Our Quality Rating rating Details
Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews Iberostar Paraiso Maya Reviews
Iberostar Paraiso Maya Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 19 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.3
Room Comfort
 
4.5
4.6 out of 5
"the maya was very clean, nice activity staff, good service , food waas just ok..but nothing bad. i would highly reccomend this hotel and the transfers arranged by cheap caribbean." – LIZE
22 out of 22 (100%) customers would recommend this product to a friend.
feeding the swans Great Pools great time on the beach
All Customer Reviews
1-10 of 19 reviews. Sort by
July 31, 2010
2nd time at Iberstar

Had a great time 2 years ago. The food way very good and service was great. The beach, pools, foods was very good also the weather was great. Played golf at the resort and was impressed with the course and accomations were very respectable. That is why we returned the next year and up graded to the Iberstar Maya. It is what you expect from a all inclusive vacation and more. Had a great time.


1 of 2 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Central Mo.
Age: 55-64
Travel: 1-2 trips/year

August 3, 2010
best value for your money

lovely beach and resort. People and staff very friendly. I have been there 6 times to same resort area cut diffrent hotels love them all!!!! planning omn going back again next year,


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Yardville, NJ
Age: 45-54
Travel: 1-2 trips/year

August 6, 2010 Featured Review
Most Romantic Vacation EVER!

This resorts was the most relaxing, romantic vacation EVER! We paid the upcharge to be oceanfront (I highly recommend it). We had our own butler who catered to our every need! He knew I enjoyed taking baths - so every night when we would get home the jacuzzi tub would be filled, surrounded by candles and filled with rose petals. The food was the best I have ever had at an all inclusive. The service was spectacular - everything about this resort was great! You WILL NOT BE DISSAPPOINTED.


12 of 12 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: St. Charles, IL
Age: 45-54
Travel: 3-6 trips/year

August 8, 2010
Paradise

Wow the hotel was really breath taking, I loved the main lobby bar, there is the coolest snake hanging from the ceiling, at night he is lit up and just mezmorizing. The beach had the clearest crystal blue water, plenty of chaises.. The staff were so friendly and helpful and my room was very large. I would definitely go back to cancun again. Thanks!!!!!!!!!


1 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maryland
Age: 35-44
Travel: 3-6 trips/year

November 15, 2010
Great trip

My future wife and I spent 4 days at the Iberostar Pariaso and could not have asked for a better trip. The only problem we had was leaving we really had wished we could have stayed longer. The service was exceptional, the beach was great, the pool area could not have been nicer and the food was wonderful. We are both looking forward to returning soon.

feeding the swans great time on the beach
2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Keller, TX and Harrisonburg, VA
Age: 45-54
Travel: 3-6 trips/year

December 28, 2010

The Paraiso Maya is exceptionally clean---just needs a little updating here and there. The staff is wonderful. The food is very good; dining choices are plentiful. There were some minor "issues" with broken hairdryer, a shower that needs re-caulking, 12 broken HobieCats--only 4 were operational. Again, minor things but still little inconveniences. Not enough to keep us from another visit, but enough to be annoyances when you use them. This was our first visit to an all-inclusive resort and like cruising, you MUST make your dinner reservations as soon as you check in. We waited until the first morning and although we tried EARLY that first morning, the best dinner time we could get was 9pm. However, when we walked past most of these restaurants, they were virtually empty. Walk-ups are not allowed, despite the emptiness.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Pittsburgh, PA
Age: 45-54

March 24, 2011
Great resort but fair dining experience...

Overall the resort is beautiful and my children loved the various activities that were promoted throughout the day. My only issue was related to the dining. First I couldn't get reservations at a decent restaurant before 9pm for the first three days. They were "booked" yet many tables were always vacant. Paying the money for an all inclusive merits being able to utilize the service. The food and drink was also fair compared to resorts where you pay for the item. The only other thing that bothered me is you had to get up before 6am to "reserve" a pool chair in a decent location. By 6am most chairs were taken by a towel or personal item despite people not being there until late morning.


2 of 3 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Iowa
Age: 35-44
Travel: 3-6 trips/year

April 8, 2011
Paraiso Maya - March 2011

Had a great time. First time at Iberostar and couldn't have been happier. Great service and great resort. Beach and pools were fantastic. Best ala carte - french (fantastic lamb, duck and grouper) Japaneses steak house was very good too, although service was not as good as we had at french Worst ala carte - cajun (don't bother, not really cajun and not any good) Breakfast buffets were great, lunch buffet was so-so. However, burgers on the beach were good and paella on beach was really good. Get your spot early by the pool or the beach, most spots were taken by 7 am! Also, make dinner reservations in advance (we did all 5 days at once and then changed if we wanted to) Sun is high in the sky by 8 am and beach bars and pool bars open at 9 (pace yourself). We sat by private pool one day, which was very relaxing. Beach on Wednseday is fun with giant bbq of Paella. We waited to book exercusions until we met some other people at the resort (met some regulares who took us on sailing excursion to Isla Mujeres - Capt. Sasha) - great time.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Michigan
Age: 35-44
Travel: 1-2 trips/year

May 30, 2011
A fantastic experience

We had a wonderful vacation at this resort. The staff were ALL very attentive, curtious and friendly! The room was clean and comfortable. The food in all the restaurants was beyond our expectations and we had no problem getting reservations in any of them, even same day reservations. The beach is clean and well maintained with plenty of chairs, both shaded and sunny. This is a large resort and required LOTS of walking but that was not a problem for us. There was not one complaint about anything on this resort. I can't wait to go back next year!!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Denver, Colorado
Age: 45-54
Travel: 1-2 trips/year

June 18, 2011
we loved it

the maya was very clean, nice activity staff, good service , food waas just ok..but nothing bad. i would highly reccomend this hotel and the transfers arranged by cheap caribbean.


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: cape coral,fl
Age: 35-44
Travel: 3-6 trips/year