Lot of vacation enjoyment for the money. Nice staff and food was great. Shows at night were great. I didn't enjoy the preshow activities. 45-minutes was too long maybe 15-20 minutes would be o.k. I was worn out before the shows started.
We enjoyed our stay at this resort. Upon checkin however, they put us in a room that was already occupied (Woops, thank God no one was in the room). They were very apologetic. They also upgraded us on arrival (before the mishap), which allowed us a greater selection of restaurants. We had one negative experience at the pool (a very severe hygiene violation, I'll spare you the details) and becasue the staff coulnd't understand English (around the pool), it was not quickly resolved. People can be disgusting, that's all I can say. The pool area, restaurants were great, service was great, but we never found where to snorkel. There is an excurision for everything, but we were used to the Virgin Islands where you could just grab a moped and snorkel around the whole island. No one would tell us where to go here, and in fact discouraged it for saftey reasons. We did not want to drop a couple hundred on all these excursions, so we mainly just stayed around the resort. We enjoyed the resort, but would not go back. We prefer the VI where there is more freedom, safety, and easier to communicate with the locals.
My husband and I went here for our honeymoon in September 2008 and absolutely loved it! The pools and swim up bars were awesome! Room service was fast! The restaurants and foods were excellent! We usually hat buffets, but actually chose the buffets over the sit down restaurants some nights! The shows were fun too! There was a mini mall and spa on site and a few bars! The beach was also super clean and there weren't a ton of vendors all over selling stuff at the beach like other places we have been! We would highly recommend this resort to anyone! We stayed in the Del Mar part which is the lower end of all of the Iberostar places but we couldn't tell! , but it is a huge complex so we ventured around to everywhere! It was very safe! Absolutely gorgeous and maintained to perfection! The only downside we had, was we drank too much one day and my husband forgot to take his wedding ring off and we lost it in the Ocean!!! lol ;-)
Our stay was wonderful overall. But unfortunately myself and my son missed our plane as we were supposed to meet my mom there so she was by herself for one day and evening but she informed me the staff was superb and made sure she was taken care and would make conversation during lunch and dinner to assure her that she was in good company. That alone meant a lot to us. When we finally arrived they made us feel like one of the family especially our personal driver "Raul" who would pick us up for dinner since I had injured my ankle a 1 1/2 weeks before the vacation. It turned out wonderful and everyone was very helpful. The food, the room was great what can I say. You have to be quick in getting reservations for the restaurants otherwise you can't get in. The other thing that I did notice was the pool that it could have used a bit more cleaning since there were lots of people or just be mindful of the guests that they shouldn't throw anything in the pool itself. Otherwise the resort is wonderful and the weather, staff were out of this world. P.S there is a doctor, pharmacy and small shopping center which was very helpful to have...
Booked the trip and had absolutely no problems. It was very easy to get in touch with a live person when I had questions about my vacation. We loved the resort! We went with a group of 4 and the staff was very friendly, food & drink were great! This was our first time at an all inclusive resort-lots of activities for people of all ages at the pool, beach, resort, etc. Very happy with the accommodations!
We spent a week at the Iberostar Paraiso - Del Mar in January 2010. The resort complex is large and we didn't feel at all crowded during our stay (maybe the poor economy was keeping the guest count low). The food was good, the room very comfortable (although we didn't spend much time there), the beach was wonderful, the staff very attentive and helpful - what more could you ask for a week at the beach? The resort is long and I have read some reviews complaining about how long it takes to walk from the beach to the dining areas near the reception lobby. But the walk was no more than 10 minutes at a leisurely stroll. Overall, a great vacation and a great value.
This resort was beautiful. The only thing I can think of is the choice of restaurants wasn't great. Be prepared of the size HUGE!.
The grounds are large and beautiful. There is always something to do with planned activities throughout the day. The beach is clean and long, plenty of shade. Many dining options from speciality restaurants tio buffets.
We enjoyed our stay at Paraiso Beach, it is a clean and well kept resort. Our favorite part was the beach and swim up bar. The food was what you would expect for all-inclusive, there was a large selection to choose from. The staff was friendly and helpful. If returning to the Riveira Maya, We would not hesitate to stay at Paraiso Beach.
The resort is older with the true Mexico feeling. My wife and I paid for the up grade to have ocean view which was blocked by a palm tree that had leaves coming right into the balcony area. The food was not very good either. All of the buffets were lacking. If your into adventures and snorkling than this would be the place for you. If your into luxery rooms with spectacular ocean views this resort has limited options.