Iberostar Cozumel Reviews

We've stayed at the Iberostar three times, and it is by far our favorite resort. The pool is wonderful, the food is great, and the service is outstanding.

Never had stayed at an all inclusive, before this trip (February 2010). I wouldn't hesitate to stay here or with any Iberostar in the future. I wasn't sure how good the food would be, and found it to be excellent with a lot of options. The food service manager chatted with us nearly every day asking if there was enough variety for the entre choices, We also ate at the onsite steak house, and had very good meals there too. The staff was friendly, helpful and enjoyable. The rooms were small, but more than adequate, and were very clean. The beds were comfortable too. The TV was older, but worked fine, and who wants to watch TV anyhow. The beach wasn't quite as expansive as the Iberostar in Playa del Carmen, but was still very nice. Alsowith reciprocity we took the ferry over and enjoyed the Iberostar in Playa del Carmen too for no additional fee (except cost of ferry and $5 cab fare). We also dove several days with Dressel Divers, located at the Iberostar in Cozumel. The dive masters were excellent, and we enjoyed every dive. The reefs were as expected (damaged by hurricanes), but we saw a lot of larger than average reef fish, and turtles on each dive.

The hotel was great and beautiful! I very interesting idea and layout with the rooms! The beach and pool areas were awesome and relaxing! The only problem was with the main dinners. We had a short trip and were only allowed to book a dinner for one night....not really a big deal, but we didn't expect that so it caught us by surprise...and we were bummed out. lol. Otherwise the hotel was great! =)

My wife and I had the pleasure of staying at Iberostar Cozumel for our honeymoon last year (Nov. 2009) and it was amazing. The food (and drink) was good, the staff was friendly and helpful, the room was clean and comfortable and the beach was awesome! They offer plenty of fun activities and entertainment as well. I can't recommend this place enough.

The snorkling from the beach is non-existant, but that was the only drawback from this resort. Overall experience was outstanding and plan to go back! Dive operation location is great. Lots of amenities and a great value.

The resort was very cozy. The staff was friendly. Wish that there was a way to keep the birds away from the resturants, and buffet. The rooms could of been a little more updated. For the price it really can't be beat!!

This is the first review I've ever done which speaks volumes to my overall experience. When we first got there, our driver was waiting for us with a large sign (purchased the roundtrip transportation). Check-in was a breeze. We got to the room and the air didn't work so they moved us right next door immediately and followed up. The pool was amazing with a swim up bar. The food was also outstanding-everything to choose from that you can imagine. There was a service right at the hotel that booked our scuba trips for us which was extremely convenient. I have never experienced scuba diving quite like this-the visibility was unbelievable. The only thing that could be improved was the beach. It was quite rocky and some of the other hotels that we visited had better beaches. I have recommended all my friends to this resort and would like to go back every year!

Grounds and facilities were so beautiful It felt like paradise. Staff very friendly and solitious. Had injury on grounds and they were prompt, caring, following up as well. Minor issues with food and reservation hassles, meals became a little repetetive, but always plentiful, many varied options and usually quite tasty. Definitely need bug spray! Many animals and wildlife on site, for us interesting and fun to spot. Boats (kayaks, hobie cat sails, and windsurfing) not available after 4 pm, but great all day long. Scheduled activities all day and entertaining shows in evening, I would go back!

This being our first trip to Cozumel, we were pleasantly surprised to with the Iberostar. Clean, friendly, great food. The nightly theater entertainment, which we thought would be hokey - was terrific! we made sure we saw the shows every night. The beach and water were amazing. We could not get over all the fish and sea creatures we found just off the shore and under the dock!

This was our 2nd trip to the Iberostar. The grounds were beautifully maintained and the staff superior. No complaints.