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Hotel Marina El Cid Spa and Beach Resort Reviews

Mexico | Riviera Maya Our Quality Rating rating Details
Hotel Marina El Cid Spa and Beach Resort Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 83 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
4.2
4.4 out of 5
"Good website because you can book both air and hotel together. Choices are pretty good. It lets you make an informed decision."
94 out of 104 (90%) customers would recommend this product to a friend.
Beach Catamaran one of the many pools view from our bacony view from our balcony towel sculptures Beach at El Cid El Cid Resort Beach Cesar took this! view from our room Pool Area Mexican night (wednesdays) Relaxing Bar & Lounge
All Customer Reviews
1-10 of 83 reviews. Sort by
July 30, 2010
Great Deal

This resort was a great deal for the price. The resort is smaller, so it does not have the number if different restaurants to choose from. The beach was very nice but small. The staff was great. If you have kids this is a great place for them. The staff kept them busy all day long.

Great Deal
1 of 3 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Denver, CO
Age: 35-44
Travel: 3-6 trips/year

July 31, 2010
amazing vacation

This was our first trip to Mexico and we were very please with Hotel Marina El Cid. We met numerous people at the resort who had been to Mexico many times and said El Cid was the best yet. The best part of El Cid is their pool. The cliff and slide brought laughter on our entire family with kids 4,8,15,16. Our 4 year old was even doing flips off the cliff. The slide is so fast and dangerously fun. My husband ended up with a bruise but it was well worth it and we all kept going back for more. We want to go back for the pool alone!The resort was clean, friendly, and great food options in the restaurants. Better quality with the reservations and my 16 year old son ordered room service every day in addition to our regular meals-the room service offered a great variety to the daily buffet and had great food as well. LOVED IT! Beautiful beach, tons to do, loved the kyaks although I could not keep from wiping out. We will be back!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
User Image

From: iowa
Age: 35-44
Travel: 3-6 trips/year

July 31, 2010
Best Vacation Ever

This was our first trip to Mexico and what a way to go. The hotel staff was wonderful and the rooms were emmaculate every day. There was plenty of beach front area and the pools were crystal clear, I could not want for anything more. The choices or dining were just enought that you really had no reason to want to be anywhere but at the hotel. This was the most relaxed I have been in years and I can not wait to go back again next year.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Omaha, NE
Age: 35-44
Travel: 1-2 trips/year

July 31, 2010
Go elsewhere...

We've been to many Caribbean resorts and this one ranks last on our list. If you have a herd of kids and want to turn them loose and ignore them at other guests expense, this is probably the place for you. It was overrun with ill-behaved children which, of course, are a product of poor parents. The beach is nice but crowded. The pool is nice but crowded. The food is awful but plentiful. The staff isn't super motivated to help you. We will not go back.


6 of 8 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Nashville, TN
Age: 35-44

July 31, 2010
Hotel Marina El Cid was fabulous

We absolutely loved this resort. Everything was top notch - the HUGE pool is phenomenal! There is an awesome cliff jump and very fast water slide. The beach is beautiful - I do recommend water shoes. Also, the restaurants were superb. There is non-stop activities all day and night and the resort really caters to all age groups - singles and families alike. I can't wait to return!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Jersey Shore
Age: 45-54
Travel: 1-2 trips/year

July 31, 2010
The best ever

This was my second visit to Marina El Cid. TI took my whole family. What a great place to go with family members and reunite! There are no worries- everything is done to perfection and even the smallest thing you could want is available. I have never had a more relaxing vacation. I have convinced my sister to go next year and I am spending my time trying to worm my way into an invitation to accompany her and her family!


0 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Albany NY
Age: 45-54
Travel: 3-6 trips/year

July 31, 2010
Gorgeous! Very clean, classy & great staff!

We were impressed with the architecture, pools, restaurants and amenities. The staff went above and beyond to help us enjoy our visit and my favorite bartender never had to be told what I was drinking - it always arrived at my table, just after I sat down or as the glass emptied.

Beach at El Cid Relaxing Bar & Lounge
1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Erie, PA
Age: Over 65
Travel: 1-2 trips/year

July 31, 2010
Marina El Cid review

We went to El Cid for our tenth anniversary. It was a very good experience. We enjoyed the atmosphere, the food, and the people. We would definitely recommend this resort.


0 of 0 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Calgary, AB
Age: 25-34
Travel: 1-2 trips/year

July 31, 2010
Good place to stay, food sub-par

This was my first time to Mexico at an All-Inclusive Resort. I would say the hotel itself was great. The housekeeping and room service staff were excellent. Our rooms were clean and if we asked for more water or soda, we had it very quickly. The pool was clean, the beach was clean every day and the staff were friendly for the most part. The only downside was the restaraunt, La Marina. You could only go there once per week per room because it's specilaity was seafood. The atmosphere and wait staff were excellent, but the seafood was so-so. I guess I expected that there might be lobster or crab, but it was really just shirmp, mussles and octopus. Since going on a cruise a year ago, the food was no way near comparison. Would I got back? Maybe, but I think I would like to try out other resorts too.

Good place to stay, food sub-par Good place to stay, food sub-par
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Naperville, IL
Age: 25-34
Travel: 1-2 trips/year

July 31, 2010
Allright vacation

The beach is mostly rocky and sharp rocks where we would like to swim. Service can be sluggish and resturant food average. I happily survived on Guac. and coconut icecream!!!


0 of 0 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Dallas
Age: 45-54
Travel: 1-2 trips/year