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Holiday Inn Resort Los Cabos Reviews

Mexico | Los Cabos Our Quality Rating rating Details
Holiday Inn Resort Los Cabos Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 101 Reviews
Value
 
4.3
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"Very nice place. The room was very nice and the pool and beaches were great." – LaRoo
113 out of 133 (85%) customers would recommend this product to a friend.
View from the room, balcony sunrise from the patio off our room Oh what a night~ view from our room
All Customer Reviews
1-10 of 101 reviews. Sort by
July 29, 2010
An all-around pleasant experience

I enjoyed the InterContinental Presidente. It was a relaxing time, the people were all very nice (except for the time share people - avoid them at all costs and don't be afraid to aggressively say no to anyone offering you free rides, meals, activities, etc) and the location was great. I had never been to a resort before and I wasn't sure if "all inclusive" meant "no tipping". It does not; make sure you tip!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Watertown WI
Age: 25-34
Travel: 1-2 trips/year

July 30, 2010
Los Cabos

This hotel was comfortable. Service was average/good. It was exciting for us to go to a warm place near the beach, but unfortunately it was impossible to swin in the ocean. It is too dangerous to swim in front of this hotel because of the very very strong waves. We were obliged to rent a car and drive to the other side to Los Cabos to swim. They were also pushy to buy a time share. Aside from that, we had a wonderful time. The hotel was clean and the swimming pool was very nice.


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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Boston
Age: 55-64
Travel: 1-2 trips/year

July 30, 2010
2 times NOT the charm!

My husband and I just returned from a trip to San Jose del Cabo from 2/28/2010 to 3/7/2010. Our booking made through cheapcaribbean.com was for a Lanai First Floor Room and we paid extra for this room even though there was a promotion going on for a free room upgrade. Upon arrival to the resort, we were told they would not have this room available until the next day. When I showed them my reservation that proved that I had PAID for that room, they assured me they would give me an upgrade for the night. Not so. They put us into a 3rd floor room (even though it did have an ocean view) that was far, far away from where we knew we wanted to be. We stayed at the same resort in 2009 and we knew exactly where we wanted to stay. We finally got into the room we paid for on Sunday, February 28th at about 4:00 in the afternoon. As you can imagine, this was not the way I wanted to start my trip. Not only did we have to wait to unpack, we were told we could move at noon….then 1pm….then 2pm…and so on and so forth. As far as I’m concerned, we basically lost an entire day waiting for them to get it together. Although we mentioned this at checkout, we were told that we did get the upgrade and they would not offer any type of credit for us being inconvenienced. I have booked many trips through cheapcaribbean.com and have NEVER had any trouble. I was very disappointed in the Intercontinental with their rooms, service, and restaurant selections. And to top it all off, the beds are as hard as a rock. We love Los Cabos and plan to book more trips in the future….it just won’t be at the Presidente.


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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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Top 1000 Contributor
From: Seattle, WA
Age: 45-54
Travel: 3-6 trips/year

July 30, 2010
a good place to vacation

We enjoyed our time spent there. IntrerContinental Presidente Los Cabos We were able to move our lodging closer to the beach with a patio for a few extra dollars. Two problems, one the resort is not responable for the waves were high and I wasn't able to swim in the sea, but the pools were great. The resort tries to sell their own time share plan. The sells Lady after saying we weren't interested in the plan, or any other plan, became very rude to my wife and me. Other wise it was a good time spent. I personally like the all inclusive part, not having to pay for drinks,food or signing for them and selttling the bill on check out. Who carries peso's while swimming in the pools?


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Denver Colorado
Age: 55-64
Travel: 7+ trips/year

July 30, 2010
Very Relaxing

I took my 9 year old son and we had a very good time. The room was nice as were the pools and the food. Not sure what would happen in the evening though if it were to be cold or raining because one of the largest restaurants is outside. There are others, but you need to get up at 7:00am to make a reservation for those. Luckily though, we had good weather. It is quite far to travel there from NYC. Might go back to DR or PR next time. The one problem we had was with the "time share hounds". It started at the airport when we arrived, and continued throughout the trip. Cheap Caribbean really needs to educate us about who to speak to and who to avoid. We got caught at the airport not knowing that our driver was waiting for us outside. He was not allowed to come get us, so the time share people would have time to bombard us. Aside from that, we really enjoyed ourselves.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York City
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
Good Food/Fair Beach & Pools

Excellent Food no matter where you went! Beach was not swimmable was the only bad thing :( Very quiet and relaxing, but families were welcomed which was nice. Staff was GREAT and met every expectation we had, loved their service! Wish the drink cups were bigger ... ha ha, great experience ...


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Northern California
Age: 35-44
Travel: 1-2 trips/year

July 30, 2010
Great bargain

Fun for adults and children. We loved the heated pools, swim up bar and nightly outside buffet with entertainment. Great variety of food with differnet restaurant options. My husband is very frugal - he loved the price and the faciltiy was worth more than we paid. My parents were at the high proced Mayan, next door and the pools were cold there!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Minneapolis, MN
Age: 35-44
Travel: 1-2 trips/year

July 30, 2010
Nice hotel for the price

Nice comfortable hotel. The crime share crooks will bother you, watch out. Buffet food was OK, but go into town for some really great food. Nice beach, music nightly. Rooms were nice, we had a great view.

view from our room
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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Northern California
Age: 25-34
Travel: 1-2 trips/year

July 31, 2010
Great Family Vacation!

Great vacation for families. The service was fantastic, restaurant options exceeded expectations, performances were great, the beach is beautiful and the price is right for a family. The only downside is that it's incredibly difficult to find a lounge chair at one of the pools and especially if you are looking for more than one. It's not the hotels fault that guests 'save' their chairs but it's still annoying. Overall, the property is a great value. I would go back again!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Denver, CO
Age: 35-44
Travel: 3-6 trips/year

July 31, 2010
1st vacation and THE BEST OVERALL

I haven't vacationed in over 10 years. This was honestly, my first vacation outside of the states and it was breathtaking. My husband and I loved every single moment. Both the exterior as well as the interior was absolutely stunning. The hotel room was perfect, the pools were perfect the restaurants DELICIOUS!! We would go back to InterContinental Presidente in Los Cabos San Jose another time and many other times. We will remember and treasure every moment we had both at the hotel as well as the other avtivities we shared in Los Cabos. I would recommend staying at this hotel for the comfort and the service.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Los Angeles
Age: 25-34
Travel: 3-6 trips/year