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Hideaway at Royalton St. Lucia

Caribbean | St. Lucia Our Rating rating Details
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Customer Rating 6 Reviews
Value
 
4.7
Service
 
5.0
Beaches & Pools
 
4.7
Dining Options
 
4.8
Room Comfort
 
4.8
4.7 out of 5
6 out of 6 (100%) customers would recommend this product to a friend.

All Hideaway at Royalton St. Lucia Customer Reviews

1-6 of 6 reviews. Sort by
April 1, 2017
Diamond in the rough

The resort just opened so there were still some construction going on. The pools were fantastic with multiple pool bars. Plenty of chaise lounges w/wo umbrellas. The staff were very courteous and helpful. There was evening entertainment every night with plenty of seats to watch. The adult only section was small and intermixed with the regular royalton. The food was good. Only issue I had was the Japanese restraunt should have had sake or a Japanese themed beer. The rooms were comfortable and the cleaning crew did an excellent job on cleaning. We had an issue with our TV and the staff front desk IT department took very good care of us.


6 of 8 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Canton, MI
Age: 45-54
Travel: 3-6 trips/year

June 9, 2017
Honeymoon in St Lucia

Headed down to The Hideaway at Royalton in St Lucia for a honeymoon. The newly renovated resort was very nice and clean. The Hideaway is located at the same resort as The Royalton, and The Hideaway has a separate "front desk". Their front desk could use some work. Royalton's front desk is beautiful, The Hideaway looks like 2 computers on some tables. Not the sharpest looking, but check in was quick, efficient, and a full bar is on the other side of the room. Our room was great, spacious, and always clean. The staff (cleaning, service, bar tending, etc) was always nice and accommodating. They did a very good job. We did not get Diamond Club, which gives you butler service, but we still felt very well taken care of. The Hideaway pool and swim up bar was the only pool we visited. It was clean and wasn't over populated. Chairs can go early, so make sure you head down early if you want a poolside seat. The beach is essentially "private" to the resort, there is a section of the beach for Diamond Club, a section for Hideaway, and a larger section for Royalton. Its not the biggest beach, but it works. There are some larger rocks about 30-40 feet out into the water. I would have preferred those were removed. They have non motorized water equipment that you can use which was fun. Dinning options were many, and our favorites were Zen (Hibachi), Hunter (Steak), and Dorado (Seafood, Hideaway only). Lots of compliments for this place. The only major issue was alcohol was running low a few times during our stay. For an all inclusive, that's a big deal. The bartenders were running from bar to bar to see if they could find a bottle of (pick your liquor). Management will want to make sure they have plenty of alcohol in inventory as travel picks up and the resort fills up. We were still able to get what we ordered 99% of the time, but we just had to wait a little bit for someone to go run and grab a bottle. We also became friends with our bartenders and provided some extra encouragement. That may be why we got what we wanted, and others may not have been so lucky. If management can fix the liquor, this place would be 4.5/5 stars overall. Minor bumps and recommended changes will come from everyone who stays there, but we can all agree that food and drinks can't run low.


2 of 2 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Columbus, OH
Age: 25-34
Travel: 1-2 trips/year

June 30, 2017
AMAZING!

We stayed at The Hideaway at Royalton and it was the best decision we could have made. The food was excellent, room was clean, and the service was amazing. The staff there is so kind, helpful, and willing to help in anyway they can. The resort is gorgeous, rooms are brand new and clean. We would come back here without a doubt.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: South Bend, IN
Age: 25-34

April 24, 2017
Amazing Honeymoon

The Hideaway at Royalton has it all! I booked before it had even opened for a honeymoon for my wife and I and we were absolutely blown away by how nice it was. Upon arriving getting cold towels and drinks. The restaurant selection was amazing from hibachi chefs cooking at your table to a filet mignon in the Hunter steakhouse! I would recommend this resort to anyone it was an amazing time! 5 Stars hands down


4 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Richmond Va
Age: 25-34
Travel: 1-2 trips/year

May 31, 2017

I absolutely loved this resort and the fabulous people who made it special each day!!! They are out of this world kind and considerate!!! The facility was very clean and well kept. The staff was very attentive to all my needs and more. Never once was I told no in any way. They accommodated all my requests!! I would definitely recommend the Royalton to all my friends and family!!!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Trussville, Alabama
Age: 45-54
Travel: 1-2 trips/year

April 25, 2017

The staff at this resort go above and beyond. Everyone made you a priority. Although they have only recently opened I didn't find any misses. The restaurants were amazing. Portions are small but they encourage you to order more if needed. I cannot say I ever left unsatisfied. If there was only one thing to improve upon it would be nightly entertainment. Again this didn't take away from the experience. There was a nightly show but I would love to see more activities to engage people throughout the stay. All in all I cannot wait to return and enjoy the service and ambience of the resort.


0 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New York
Age: 45-54
Travel: 3-6 trips/year