Everything about this resort and booking through cheap Caribbean was perfect. All of the negative reviews were made by miserable people who let one busy front desk or room mishap ruin their entire trip. Everyone there works very hard to keep everyone happy. If you are not a miserable pessimistic person then listen to this review. The resort is huge and absolutely beautiful, they have trolleys constantly bringing people around the resort all day and night. Our room was upgraded for our birthdays and it was great, with a balcony overlooking the pool. The buffet was good; don't listen to the reviews who say the buffet is not edible because they are completely wrong and the a la cartes were all delicious. The pool and beach were beautiful and it is not impossible to get a chair at either spot, you just need to look. There was always something fun happening at this resort whether it was the homemade paella and sangria at the beach, the entertainment and dancing in the lobby's, or the shows at the theater. There was also a club with Spanish music that was very fun if you're not afraid to dance and let loose. They had every excursion available that you could think of, but we did not do any of them because there was so much to do at the resort. The workers might have been the best part of this resort, they work SO hard and remain cheerful every day. We made friends with all of them. Please tip them, they deserve it and it's worth it. I wouldn't change one thing about this trip. My boyfriend and I had a perfect time and we can't wait to come back.
Good: The resort was very clean, staff friendly, and food was good. I am always amazed at people's reviews about food not being up to their standards because you can literally find a different meal at the buffet even if they served the same thing every day. Yes, some dishes are repeated, but overall, there is great variety at the buffet and the restaurants are delicious! Also, the restaurant staff are great! The room was cleaned daily and spotless every time we came back from the beach. Towels clean, toiletries refilled, and the air conditioning worked fine. The mini bar was constantly refilled with drinks and water. The drinks at the bar were always delicious and did not taste watered down to me! There was daily entertainment at the pool, the beach, and after dinner. I do wish that the entrainment staff would walk around more and try to advertise. At other resorts, I was almost always dragged to activities and never regretted it. However, if you like to be left alone after saying "No, thank you!" this place is definitely for you. Bad/Needs Improvement: The rooms are not the most up to date, which is fine because you spent virtually no time there anyways. I just wish the bedding could be updated, I found it very old. The room came with a safe that you get charged for. That is the case at some hotels as well but it shouldn't be. If you are charging for the safe because you are telling me my belongings may be unsafe, and you still aren't liable if things go missing, then what am I paying for? It is $4 per day and a waste of money for you, but you have to do it. The disco after the nightly shows was fun, open bar there as well; however, the DJ played Latin music (and not the Top 40 Latin) all night long. I LOVE Latin music and dancing, but I am also a tourist that does not only listen to Latin music, so after 5-10 songs I sort of became bored because the beauty of dancing drunk is really being into the song. This was the case every night. I wish they played more popular songs from around the globe.
The resort grounds were very nice. Everything was clean and well maintained. We had access to several pools, all with swim-up bars. The beach was beautiful. As at any big resort, finding loungers was a challenge as most were occupied by towels (no bodies, just towels). The food at the buffet was good for buffet food, especially considering the volume of people and quantity required. We went to two of the a la carte restaurants. The BBQ turned out to be just another buffet. Not worth it at all. The Dominican restaurant was better, but not fantastic. The goat was quite good, but the beef was overcooked and tough. The Turquesa itself is geared toward families. The kiddie water park is nearby, along with mini golf and other kid-friendly activities. If you don't want to deal with screaming kids at dinner, head for one of the other resorts on property. We found the resort lacking in things to do. There was not much entertainment at the pools or beach. I never did see the Salsa dance lessons that were on the schedule, or any of the other games that were supposed to be going on. There was also a lack of things to do between 4:00 pm and dinner. The Casino and Sports Bar do not open until 8:00 pm. The shops are quite expensive. We played cards...
If you go an expect paradise you will enjoy it. If you go expecting everything to your personal liking you will be disappointed. There are a couple lines for buffet, foods were plentiful if you're willing to accept eating a different cuisine than the average American fare. Trolleys are plentiful, but only run on their times, so be mindful that you can not get to the beach in 2 minutes.... most everyone is friendly, some you could tell are not. If traveling on excursions purchase from the front desk, not the beach area of Grand Bahia. The beach area is not controlled by your tour operator and could be a low cost operator with trash for equipment. Low price=Low Quality, buyer beware. Treat the staff well & they will do the same for you. The rooms were nice, and cleaned daily by a hard working staff, show them some love with a tip here and there and you will have full stock in your room. The beach isn't scary at night as some say, just know going in that you will be asked if you need anything.... politely decline and move on, unless.....Do not, I repeat DO NOT eat the sushi!!!! Buffet or at a dinner serving, it sits out and will cause you intestinal issues, other than that ENJOY, not complain about your trip. Your the only one who can cause your unhappiness!!! As Americans' we are spoiled, don't be whiny on your trip, other people don't want to hear it!!!
My wife and I were looking for a vacation to take our 1 year year old son (20 months) and we got luck to stumble upon the Turquesa resort. It was very children friendly from my son's age all the way up. There are multiple pools, a children's water park, numerous other activities. The staff was very accommodating and they were all lovely. Many had little to no English skills which was fine for my wife and I since she is fluent in Spanish and I am very conversational. The food is nothing extraordinary, but not bad at all. For us early risers it is tough. We would get breakfast at or near opening of the buffet, but we'd be ready for lunch before it opened again and we were relegated to traveling to the beachfront buffet (there are worse options than eating by the beach with a beautiful breeze) or eating at the small eatery which has a diverse, but limited menu. The bars were rarely a long wait as many of the bar tenders could turn out drinks quickly. Everything was spotless. One major complaint I had was that I was constantly unable to get clean pool towels. They were constantly running out of them.
What I like about Bahia Príncipe resorts, since I have been to more than one in different cities, is that they plan your night starting as early as 8:00 pm until 2:00 am. with shows, participation parties in the town and clubing.Keeps your group together and entertained, which doesn't happen in other resorts. The staff super friendly. We are planning in booking for next year already and hopefully will be with BP resorts.
Overall a really nice resort for the money. Rooms were clean just not overly comfortable (but who spends time in their room anyhow) Beach was crowded due to such a large resort and pretty far from our room. Food was ok in the buffets but much better in the restaurants. Only major complaint was that we bought a excursion from the resort (not cheap) and the guy who sold it to us lied about what we got to do and how long the drive was. It was supposed to be whale watching along with a waterfall tour with horseback riding and all we got was the whale watching portion. And what was only supposed to be a 45 minute one way, was actually 2 1/12 hours:( So buyer beware when purchasing a excursion from Bahia Principe.
This property I huge. It takes about 2 hours to make dinner reservations outside the buffet. We were Not successful they were booked every night we were there. Tuesday was Lobster Night It was a disaster. you waited in line people were butting in front of others . We waited 30 mins inside the buffet in line and they ran out. Poor Planning & Management. The guest I guess need to be served this. There is no order in this buffet. There needs to be a direction cow line because for grown adults acting like food was going to be extinct the next day. The dining help would guide you to your seat and people would complain & move. Adults was letting their children play with the condiments hands all over salt & pepper shaker. I had a man climb over a rail and pass his little ones over & wife climbed over rail to kicking me in my head. They ran out of spaghetti on Wednesday. Wash cloths were Never Left so we called everyday for that. Children that were tired, hungry or wet adults were disregarding them to appease themselves. Then leave the children home. The example that these adults set from 2/26/2017 to 3/2/2017 was disgraceful. The entertainment, drinks and property was nice. Beach was so crowded that you may not find a place to set in the sand. The million lounge chairs were always filled because you have 5 resorts on 1 sharing 1 beach. I had friends who went to the Jamaica property 2nd week of December 2016 and they ran out of hot water for the entire 6 days and their power went out 2 days. The resort provided hand sanitizer when entering the buffet, people walked right passed them. Thongs are all around the food station for a reason, many people didn't use them. Needles to say what a dirty, uncouth bunch of grown people were talking hundreds of people. if you decide to go although the buffet hours say 1 thing they do run out of many things so you may want to go early. Excellence,Secrets , Sandals are far better & smaller properties. the people who reserve these properties are more civilized also
We couldn't be happier with our choice for a weekend getaway. The resort is well kept and the staff is very friendly and helpful. The resort itself can be overwhelmingly huge but it didn't take long to figure out the layout and the shuttles that ran from one end to the other were great. Overall, no complaints and very pleased.
I think the resort itself was beautiful. The landscape and pools we're inviting and clean. The thing that I had a problem with was service. I found this is a resort that caters to Spanish speakers. I felt like if you spoke other language you were ignored. I could also tell the staff didn't like answering questions. This was my first trip to the DR so of course I was going to have questions. I also didn't like that everyone was trying to make a sale. That went for bar staff, club staff and of course the various vendors that were always around and on the property. The only time we had peace was in our room.