We were originally booked at another resort nearby that closed due to bankruptcy a week before were were scheduled to arrive. The replacement options that Cheap Carribbean offered were not acceptable due to dietary restrictions (strict vegetarian) , so CC graciously booked us at Bahia Gran Principe San Juan instead - the only resort they called that was familiar with the concept of a "vegetarian!" The rooms were slightly sparse but more than adequate. The bed was firm, which was good for us. I know other guests had problems with their showers (the tub/shower switch wouldn't stay in the "shower" position) but ours was fine. The service was EXCELLENT - I couldn't have asked for anything better. Mixed drinks were pretty good, varied, and free And the FOOD. It was AMAZING. All I wanted to do was eat! The buffets were huge and varied, with gorgeous selections of fresh fruit, different hot and cold dishes, bread, etc. The waitstaff was always smiling and always available. The themes restaurants were good, but as a whole I think the buffet was slightly nicer. The beach was OK, a small with concrete breakers visible just offshore to keep the sand from washing away. I didn't mind the breakers but I heard some guests say their view was marred. A company called Scubaquatic arranged all sorts of water activities - sailing, snorkeling, kayaking - for a small fee. There were also guided boat tours of the surrounding beaches and villages, which was nice. In summation, I had the most wonderful, warm, relaxing, pampered time here that I could have dreamed of. I highly recommend going when there's a special rate in place.
We had a great time at Bahia. Stayed January 22-26, 2016. I was extremely impressed with the service. For example, I called the front desk and the clerk couldn't hear me. I called back with the same result. I figured ok the phone is not working so I'll let the front desk know when I go out. Not 10 minutes later a repair man showed up, before I even had a chance to go out. The desk sent him over when they realized the phone must be broken. He fixed our phone and even took care of the tv remote which wasn't working as well. Great start to a great vacation. They have one huge buffet which has a large variety of food for whatever you're looking for. Fresh fruit, eggs and pasta made to order, American food and Dominican food, with some other things you might like. Great selection. We made reservations for the gourmet a la carte restaurant. Well worth it for an 'fancier' dining experience. The pool was nice. I like that the depth goes above 3.5 feet; I think it goes up to 5 feet. This was great since at most other resorts, my 6'4" husband only gets his knees wet. The entertainment is typical for the all inclusive scene. Some laughs can be had there but not top of the line. The entertainment staff does a good job with what they have and works hard to include the audience. The staff works extremely hard at their jobs all around and I think it has to be said that anyone that can produce a smile after a 15-20 hour work day deserves a tip. I've read a lot of other reviews and think that people get what they give. You are visiting another country and even though you're paying for it, being polite and courteous should go without saying. If someone's English isn't so great or you get the wrong drink, don't freak out...you are in a different country and maybe learn how to ask for your drink in Spanish before you go :) Some people mentioned bug bites from sand flies. No one in our party had a single bite so I'm not sure where others are hanging out. The only issue I could mention was that the room we stayed in was recently vacated by someone who smoked. I had problems with my allergies for a couple of days because the room needed to air out. I would love if the hotel could possibly have no smoking rooms but I realize that is a tall order for this type of venue. Happy vacationing!
My husband & I stayed for our 1st anniversary. Upon arrival we weren't impressed because it doesn't really compare to the luxury of Secrets Maroma in Riviera Maya. However, the rooms were comfortable and housekeeping did a great job every morning. The buffet for breakfast, lunch and dinner was quite good, although not always exciting. I loved the fresh mango each morning and the fresh-made banana shakes. The wait staff was super friendly and eager to please. We were able to try 2 a la cart restaurants and enjoyed them very much (except for dessert crepes which were tangy rather than sweet). The beach is not the beautiful white sand of the southern side of the island, so it's not as pretty and your feet look filthy, but who really cares when you're at a tropical resort? There are giant sand bags in the ocean to keep large fish out of the swimming area - not attractive, but very much appreciated! There are plenty of loungers along the beach - most under palapas, and also by the pool. We didn't care for the nightly entertainment - it was very loud, sometimes rather obnoxious, and the dancers needed a lot more practice. They tried hard, but it was painful to watch. Overall, we enjoyed our stay and would stay here again.
Everything was very nice, it is great for family with small kids as they can get on stage and dance with the special dancers just for this event which is every night, they will have a great time and the adults can get up there also. The food was very good, I gained weight and the entertainment was good also. Every one was really nice and speaking english is not a problem. I don't know how I could have had a better time. Me and my new Dominican bride spent 10 beautiful days there. I like the Island so well I will move to the Dominican Republic very soon.
I would recommend it if you want to be in the north coast area. And from Puerto Plata to Samana this is one of the best organized resort in the area, and believe me I stayed at most of them in puerto plata, sosua, Cabarete. I usually come here every 3 or 4 months.
We enjoyed our vacation at this resort. It is a mile from POP airport so get shuttle service. Our room was near the beach and a pool. We loved our location. The resort is huge but there are plenty of chairs on the private beach and pools. Some of the locals are abrasive. They bother you to visit their stores when you are relaxing on the beach. Our only problem was that we went at Easter. Many locals came and they ruined it. I never saw people more rude in my life. Before they came and after they left, it was Heaven. Don't go during their holidays! The resort should have done more to prevent what we endured. There is a small street with stores and a lame casino but we had a lot of fun hanging there at night. The staff is great and helpful. I would go back, but never at Easter.
The resort was lovely. We were greeted with a welcome drink on check-in and had a wonderful, relaxing time starting right then. However, we tried to get the transfer from the airport to the resort through the hotel with a vendor they recommended, Soltour. But when we arrived, there was no driver waiting for us from the airport. We grabbed a taxi, which was only $10 more than we would have paid anyway. After we contacted the company to verify our transfer from the resort back to the airport, they told us that they had been waiting at the wrong airport. We had no problems getting to the airport, but I would recommend getting the transfer through cheap caribbean and then not having to worry. The resort itself was great. There was so much to do, we could have stayed for an extra week. In fact, there was quite a wide variety of international travelers. We had fun meeting and chatting with new people too. We took recommendations of other reviews and made our dinner reservations on the first day and had no problems. Additionally, we got a wonderful 2.5 hour massage treatment and also spent a full day on the island adventure with horseback riding, taking a boat through a lagoon, and swimming on a beach. The extra activities were fun and a great deal. We could have spent the entire time at the resort, but the day trip was well worth it to see the beauty of the island. The drinks were plentiful and it was easy to get water too. The only issue we had with the room was the dramatic drop in our shower temperature/water pressure around 6pm each day when the pools closed and everyone seemed to go to their room to shower and get ready for the evening. Overall, it was a wonderful, relaxing trip. I would definitely go again.
My friends and I stayed at Bahia Principe for 5 days during our senior year Spring Break. We definitely got our money's worth and had a fabulous time! There was always something to do, the staff was great, and the weather was beautiful. The only downsides were the food quality and the beds weren't super comfortable. But honestly, you could have as much food as you wanted and even though it wasn't superb (except for the Mediterranean restaurant--amazing!) you definitely did not go starving. Also, we passed out every night after being in sun/outside all day so the bed firmness did not matter much haha. Overall, my girlfriends and I had an awesome vacation and would recommend this resort to anyone looking for a great deal in a beautiful location!
Stayed 5 nights - Wifi signal extremely weak and only worked in Lobby - Food was OK for the price paid - Even though room service is included, we were given hard time one time we ordered and ended up messing up our order anyways after 45 min waiting for food - TV channels were spotty and some didn't work at all - get rooms as close to main swimming pool as possible or you will be walking a lot - they have shuttles but it's iffy in terms of availability. Good budget spot for budget travelers. Great job cheapcarribean!!! Amenities could be little better at this resort. All other items were great - nice relaxing spot. Beach was also nice.
I want to start with the positive, the service and people there were terrific! The resort was only about half full, (a third was quietly shut down) so plenty of space and food to be had. I traveled with my two boys, 18 & 22 and daughter 12 during spring break. Boys had no problem finding friends and parties, daughter, not so much. The resort is a hellish hour ride from the airport, (not told to me until I booked) and a hour and a half away from any outside the resort activities! (3 hours + round trip) there was only ONE tired sail boat and you had to pay $40 American to take the mandatory lesson in order to use it for your allotted one hour a day free. They set up breakwaters all along the beach which made the beautiful Caribbean water a dismal grey/brown and even more up setting it appeared they strung a waste pipe just outside the break water. (That would be sewage) needless to say we opted for the pool. If you go, because the value is there, bring a couple hundred in singles, everyone gets tipped everyday. I didn't mind that because the staff was so nice and honestly work incredibly long hours. The sun was perfect, drinks were tropical and for the most part I relaxed with my kids. That's what a vacation is all about in my book. Pease out!! Motojockey