We thought to escape the last of east coast winter, but were surprised by the rather cool end of March weather in Mazatlan. That being said, it was a very pleasant trip. We had a WONDERFUL 23rd floor ocean view that was spectacular. The ocean was too cool for swimming, but everything else was just very pleasant. If you go there in the spring, you really need warm day clothing and warmer evening wear. It does get quite cool/windy as the sun sets. Very much recommend the tennis (Gustavo) and golf (Jose) pros. Quite reasonable cost and much closer instruction than I've ever had stateside. HIghLY recommend. We took a side trip (on our own) into the center of town. Felt very safe/comfortable, very interesting culture. Also took a trip to the leather and tequila shops with Jesus. He was great, as well as was the trip. (Be sure to use the El Cid coupon and ask for Jesus). The all inclusive food was mixed. Breakfast was very good, lunch ok, dinner unimpressive. However, (non-inclusiver) dinners are quite reasonable. We had a few dinners at the ocean side restaurant of El Moro (believe the name is La Concha). What a SPECTACULAR evening/sunset view of the ocean, very decent food/service and quite reasonable. If you go in around 6p, there is a 2 for 1 happy hour that seems to flow into the night. Again, beautiful views, good food and great prices. Finally, attitude of hotel/restaurant/service staff were wonderful. Cannot say enough for how well we were treated. Never a testy or unpleasant moment. Good to recognize you're in a little different culture, but beyond that manner in which you are treated/received is both appreciative and welcoming. If only the ocean were 10 degrees warmer.
Our kids absolutely loved our suite. The little cliff jump at the pool was a huge hit. The nightly dinner show at the buffet was amusing. The view from the balconies was quite breathtaking. The staff was great. My wife dropped a $20 bill outside our room when she pulled out her room key and a minute later a worker knocked on our door and asked if she dropped it. I liked the firm mattresses but my wife and daughter would have preferred something softer. There was a nice variety of food that even my picky 7 year old son enjoyed. All the anxiety I had about this trip disappeared moments after getting to our room. Thank you El Cid and CheapCaribbean.com!
As a family of 4, we had an amazing time at el cid el Moro beach. When looking online, I was a bit confused at all the el cid locations there were. El Moro and el Castilla are right next to each other and connected. El granda is connected too, but on the other side of the street by a walkway (no beach). You can use any of the facilities at all hotels. Next time we wouldn't do the all-inclusive. The cabs are super inexpensive with lots of options for dining around. We were not impressed with the restaurants at any of the hotels, except for La Concha in el Moro. With the all inclusive you were given a certain men, where as people not doing all inclusive got a different menu. The pool was great at el Moro. The kids loved the "cliff" jumping. They had fun activities and crafts everyday. Get down there early to save your chair. They do go around and take pictures, and will remove your things if you haven't made an appearance in a certain length of time. Drinks were good. Kids loved the nonalcoholic versions. Beach was fantastic. The waves were awesome for body surfing. Go to Mega by cab and get a bogie board the first day. We would highly recommend this resort, just rethink the all-inclusive part.
We liked everything about the El Cid. Beautiful, clean, friendly people, great food. We will be going to resort again, and bringing a group of friends next spring.
The resort is absolutely beautiful. The property is very large it was easy to get turned around. We stayed for 7 days and still didn't make it around the whole resort. The staff are very friendly and accommodated all of our needs. There was not much variety in the buffet food however they do have an ala carte menu that was delicious. Ordering food pool side was nice. The specialty restaurants were hard to get reservations for it may be because we were traveling with a large party. It was a great place to bring the kids. The beach access was nice all though there are a lot of local vendors trying to sell things. I will defiantly visit this property again.
Elite package is not all that they say it is. Somethings promised an elite package were not delivered. Activities team could get more involved with people at the resort. Poor service first night at restaurants after that service was great.
This resort was awesome. The rooms, food, drinks & staff were all great. The only tricky thing is the all-inclusive plans. There is all-inclusive, European Plan, and VIP plan. They will let you know if you order something that it is not included in your plan so there are no surprise charges on your bill. So far this is the best all inclusive resort we have stayed at. The beach is really nice too and all thought there are vendors they were not pushy at all. We spent a lot of time on the beach.
The resort itself was beautiful, nice pools and beach access and had good dining options, but could definitely use some improvements. The resort is extremely large and the restaurants were spread out through tour the 4 resorts with little to no signage on how to get there. You also needed to call the day prior to make dinner reservations, which usually had very few openings even if you got up at 8am the day prior to reserve, then you had to go to a customers arrive office the day of the reservation and get a receipt/confirm for your reservation. Another very confusing thing, at some restaurants we were told these items were not included or this menu is for your type of reservation? So apparently you can book different levels of "All Inclusive", but these options were never explained or given as an option to upgrade. During the day there are multiple bars and lounges to relax or have drinks and for some reason everything closes at 6pm and the only bar open at night is a small Lobby Bar, one bar for the entire huge mutliple resorts, and absolutely no night life, club or anywhere else to go. Most of the young kids took transportation downtown to clubs, others walked to bars down on the beach.....but why should we have to find anything a bar or something to do after dinner or the mediocre 7pm nightly show, it's an all inclusive resort and most people done go to bed at 8pm on vacation.