Initially, my family and I were a bit apprehensive about vacationing at the Divi All Inclusive after reading a few somewhat negative reviews here. We liked what the positive reviewers had to say and appreciated that the resort was reasonably priced, so we decided to go for it. …and boy are we glad we did! FOOD - The restaurants at the Divi are on par with 4 star restaurants in the US. I generally avoid all meat except seafood. As a result, I assumed I would have few food choices at the Divi, but I didn’t. Each of the two buffet restaurants had a different grilled fish choice during lunch and dinner every day: swordfish, mahi mahi, grouper, salmon, tuna, etc. There were also a variety of seafood soups and wraps. My wife and son have no dietary restrictions; they loved the cooked-to-order steak at the two buffets. They also said the roasted chicken, veal, ham, and other meats were delicious. The veggies, pastas, and mixed fruit were also very good. A few more veggie choices during lunch and dinner at the buffets would have been welcomed, but overall I was more than happy with the food choices. The specialty restaurants were all very good. My favorites were the Red Parrot and Paparazzi. My least favorite was Ginger, the Asian fusion restaurant. Cooking our own food at our table at Palm Grill was big fun! Members of my family and I all had different favorites, but we agreed that the food was delicious at them all. The specialty restaurants were comparable in quality to Carrabba's, Bone Fish Grill, Maggiano’s, and other mid to high-end American chain restaurants. ACTIVITIES -- The activities organized by the resort were excellent. We particularly enjoyed the group bike ride with Lino and two other staffers that ended with snorkeling in Boca Catalina. There was a pace car that carried drinks, snacks, and our snorkeling gear to Boca Catalina. It was like riding in the Tour de France, but on single-speed beach cruisers at a pace that middle aged out-of-shape vacationers who probably had too much to drink the night before could handle. The resort also offered wind-surfing and kayaking for free, but we never got around to those activities, because we spent so much time at the beach, on excursions, and at the pool. I think you’ll need a minimum of 7 days here to take everything in. The nightly entertainment left a bit to be desired, especially for young guests who don’t want to sing and dance to oldies and top 40 songs. The bands were good, but the shows were average at best. Fortunately, there are things to do and see offsite at night after a few nights of activities at the resort. The beach at the resort is the most beautiful and cleanest I have ever visited (and I have visited many over the years). The water was crystal clear. The sand was white with virtually no sea shells. I loved that there were no people on the beach attempting to sell things to tourists like on other Caribbean islands. We jet skied at a neighboring beach, one frequented by locals, and noticed that there were a few vendors there, but none aggressively pushing their goods on tourists. …very refreshing! Even when we went souvenir shopping at the road-side bazaar in downtown Aruba, we noticed the same thing; there was no arm twisting by merchants trying to get us to buy their goods. Lorenzo, one of the bellman at the Divi, was super helpful. He had his finger on the pulse of Aruba. My wife and I lovingly called him “The Mayor,” because he seemed to know everyone and everything about the island. At our request, he suggested things we should do during our stay and he was spot-on every time. We went to downtown Aruba and rode the free double decker trolley at his suggestion. That was fun. He also suggested that we visit the high rise area a night, which we also did and thoroughly enjoyed. He said many young children enjoy the off road Jeep tour that ends with snorkeling in the Natural Pool. That was the best part of the trip for my 12 year old son, who has been talking about the (now fallen) natural bridge and baby bridge since we arrived back home. Eward was the driver of our Land Rover and our tour guide (De Palm Tours). He was awesome! In casual conversation, I mentioned to a Divi staffer that I was interested in both seeing where locals live and tasting authentic Aruban food. She suggested that we visit the weekly festival that occurs in San Nicolas on Thursday nights. We wondered aloud if it would be safe for us to go there. She assured us that we’d be safe. We took the local bus downtown from in-front of the Divi, transferring to a second bus to get to San Nicholas. It took approximately 60 minutes in total to get there, but it was worth the trip. We jammed to a local steel drum band. I also had the best salt fish and cassava ever from a local street food vendor. My wife had curry chicken which she said was delicious. Our meals were $5 each and we got a lot of food for our money. I also had a cinnamon bun from a local vendor that was "baked by granny" good. We didn’t happen upon any street food vendor that was selling iguana soup, a local delicacy, but I probably would have tried it since it would have been a once-in-a-lifetime experience. My wife and I both were reared in urban America, so riding public transportation did not bother us. In Aruba, many public buses are what people in America would consider to be minivans. Folks who would be uncomfortable in the back of a dark minivan at night with strangers for 30 minutes during each of the two legs of the trip, should think twice about this activity or consider taking a taxi. San Nicolas is not at all a resort area. It’s urban and not pretty and modern like the resorts, but the people are friendly, dignified, and very helpful. My only issues regarding the activities was that the pool at the Divi was a bit cloudy near the end of our stay. I’m no expert on these matters, but it seemed to me that the pool could have used a bit more attention, considering the number of small children that spent time in the pool. We had no health issues and it wasn’t nasty. …just a little cloudy. ROOM -- It was modern and well-appointed with two queen size beds, a desk, flat screen TV, ceiling fan, working air conditioner, small stainless steel refrigerator, wall safe, and granite countertops. I read one review that complained that the wall safe was old. Who cares how old a wall safe is? It’s under the sink in the bathroom and out of sight. I think some people will complain about anything! STAFF -- I was nervous about booking our trip when I read reviews stating that personnel at Divi were rude. Without exception, I found every member of the Divi staff to be courteous, helpful, and always professional during my stay. I think some people visit countries in the Caribbean and think employees of resorts are slaves rather than professionals who work in the hospitality industry. Really, how many times do servers have to say “thank you” for guests to feel that their $3 tip is appreciated? During my stay, I was particularly appalled by the people who made request after request of the wait staff but never tipped them. The Divi staff work hard to make sure their guests’ vacations are enjoyable. I strongly encourage all guests to include in their travel budgets money to tip the people who make their drinks, cook their food, clean their tables, prep their rooms, give them fresh towels, etc. I appreciate excellent customer service; that’s exactly what I received from staff at the Divi. BOTTOM LINE – As we were leaving, we dropped by the activity desk to say goodbye to the friendly woman who drove the “pace car” during the bicycle ride. She smiled and said, I will not say goodbye, because I know you will be back again. She was absolutely right. I am certain we will be back again and again, like many of the people we met during our stay who told us they come back to the Divi year after year.
I must say that I don't usually bother to write reviews but this place was so great I have to take a moment. Cheap Caribbean had all the details just right (especially price) to make this one of our favorite destinations. First off, it's a short distance from the airport 15-20 minutes tops. The property has a huge crescent beach. It is a large spread out low rise resort. Food was delicious and plentiful. We took the snorkeling trip and it was truly amazing. The people of Aruba seamed to want us on their island and were pleasant. Some friends were concurrently staying at the "high rise" partition of the Island, a bit like Coney Island. If you're looking for a relaxing beautiful beach and great food this is it!!
Overall the trip was very nice. We purchased our package through CheapCarribbean. The resort is a 20-30 min taxi ride ($22 dollars for 5 ppl, plus $3 charge on Sundays and holidays) depending on traffic. The taxi service is very organized and easy. Check-in was easy too. We just showed our papers and got our rooms. We were expecting three garden-view rooms, two of which would have king beds, and the other one, two queen beds. Instead, all of our rooms had two queen sized beds, which was fine. Also, the rooms were garden-view, I suppose, but they were essentially a 1 minute walk to the sand, so we enjoyed that. The rooms are not luxurious, but they are adequate. The TVs are a bit outdated, and ours was poorly formatted and could not be adjusted when we asked (it was too zoomed in, and the closed captioning was not able to be removed). We also had a small ant problem in our bathtub, but I'm not squeamish, so it really wasn't a big deal. We told the frontdesk about the ant issue, but whatever they did while we were out of our room didn't help because the ants returned. All in all, rooms were fine and fairly spacious. For the most part, the service was good. There was one girl (young, maybe Dutch?) at the front desk who really seemed misinformed of Divi policies, etc., so we just avoided her and waited until she left if we had a question. She wasn't rude or anything- she just gave us false information a couple times. For instance, on our second night there, our next door neighbors had a small child who screamed (not cried, screamed), the whole night. When my husband went to the front desk the next morning, this specific girl said there was nothing she could do because they overbooked the rooms through the end of our stay. After the same screaming occurred the following night, I went to the front desk, and requested again, if we could move rooms. A very sweet and helpful lady who works there said we could move rooms, no problem. The second time we received misinformation from this particular girl was in regards to check out. I told her we had a later flight and asked if we could have a late check out. She said that we could, but that we would have to leave our luggage in a room by the front desk, and that each of our rooms would be charged a $100 fee (so $300 in total) to stay at the Divi until 2PM as opposed to 12PM regular check out. .. Hmm, no thank you. I told my husband, and he suggested that we ask another front-desk person when this girl left. I followed his advice, and the other lady we spoke with extended our check out to 1PM (no charge), and we were able to eat and drink there until we were ready to go (again, no charge). The bar and restaurant staff was all very cordial and kind. No issues there. The drinks were really good- the mixed drinks weren't very strong, but of course, the bartenders will make them stronger if you ask. The food was also good. A fair amount of variety and always something you can find that you will like. For breakfast, we went to the buffet- they had oatmeal, pancakes, crepes, scrambled eggs, bacon, sausage, an omelete station, variety of cereal, and fresh fruit regularly. For lunch, we would either get pizza from the bar (yummy thin crust veggie pizza!), or we would go to the buffet. The selection for lunch included a salad bar, grilled chicken, fish and/or beef tenderloin, a taco station, veggies, potatoes, rice, etc. Some days there was fried chicken, too, that my husband said was really good. For dinner, we ate at the Red Parrot (at the Divi) and the Palm (at the Tamarijn). We read reviews saying that the Japanese restaurant was so-so, so we didn't try that or the Italian restaurant. Both the Red Parrot and the Palm were really good. We enjoyed both of them. Last, but definitely not least, the beach there is A-M-A-Z-I-N-G. We went in March, and the water wasn't the warmest, but after we were in there for a few minutes, we warmed up and were no longer chilly. The constant breeze down there is nice too because we never felt overheated. Just a heads up- give yourself 3 hours before your flight back (if you are going to the US). We gave ourselves 2 hours and cut it really close. Customs took FOREVER, and you have to go through Aruba customs and US customs. It was a very long process, so give yourself extra time to be safe. Hope this was helpful! Cheers
Just got back from our week long vacation in Aruba at the all inclusive Divi Resort. We (my boyfriend and I) had a wonderful time and will go back some day. Like any vacation there are pros and cons. The Pros: Beautiful beach, no trash, no seaweed or rocks. Never had to wait or wake up early to get a lounge chair on the beach. Very nice waitstaff who have no problem bringing you as much food and wine as you want with a smile, clean hotel grounds/landscaping, great selection of nightly entertainment from DJ's, saxophone players, salsa dancing to reggae bands, fast transportation to and from the hotel and airport provided by Cheap Carribean, no I mean NO hassling by locals on the beaches to braid your hair or buy something, good breakfast buffet and a wide affordable selection of fun excursions to pick from. The Cons: We are not hotel guru's by any means but both the Divi and the Tam need some updating. The hotel rooms are run down, some of them have marks on the floors and have a dingy smell with loud AC units (try to get a more updated room if possible), between the Tam and the Divi there are no swim up pools which we were told there was...a bit disappointed not going to lie. There are only 3 restaurants to pick from to go to dinner between both hotels and only three can get old quick. You can go to the buffet for dinner or get a pizza or sandwich from one of the bars but I like more formal dinners. The pool staff who give you your towels leave you feeling like your bothering them if you ask to sign out a float. No smiles, no convo they just hand you the sign out sheet and give you the float like they are going out of their way to give it to you. Make sure to give yourself at least two hours on the way back home from Aruba at the airport. Customs is like watching paint dry. They say you get what you pay for and I have to say that I thought we got a great deal on our trip so I wasn't upset that I wasn't pleased with absolutely everything. I LOVE Aruba and I wouldn't mind going back to the Divi. By the time we go back I'm sure they might have things a little more updated. If your looking for a five star experience with spotless marble floors and famous chefs don't go but if your looking for a more affordable, relaxing, island feel of a vacation where you can have some fun it's the place for you.
This was my first trip anywhere in the world. At 52 years old and dealing with a sick parent for approx 2 years who passed three weeks ago I was really looking forward to this trip. Aruba was highly recommended to me. I looked at a lot of resorts before choosing Divi All Inclusive. Our flight was great. When we got to the Divi on Sunday Feb 19th we were advised that they overbooked and had to put us down at the Divi Tamarijn and would upgrade us from garden view to ocean front. I thought ok we will check it out. We were tired and wanted to start our vacation. When we got to the room i was a bit disappointed with the size and how far it seemed away from everything but I dealt with it. We settled in and went and made our reservations for dinners and tours. After a not so great meal at the paparazzi we went back to the room. My girl wanted to take a shower. I noticed that the sink faucet was leaking around the counter top. Then as my girl was taking her shower she was relating that the water was not warming up and getting all over the floor and had to lay towels out. After her cold shower she tried to get out of the bathroom and the lock was stuck. I immediately called the front desk and they sent a maintenance guy who had to take the door knob off of the bathroom door to get her out. This is now about 40 minutes she is stuck in the bathroom. At this point I am not a happy vacationer and go to the office at the Tam. The staff was courteous and related they could do nothing at this time to change rooms because the managers had left for the night. Again not particularly happy we go back to the room and sleep. The next morning I get up to the sounds of construction going on next door. The building we were next to was completely being renovated. I understand that they are trying to upgrade this facility but I should not have to look at Toilet bowls on the decks of every room. At this point I was done. This is not what I booked and they were going to have to do something about this. I went to the Divi office and spoke with the manager. She was very nice and explained that they are allowed to over book by 5 to 10%. Unacceptable!! The manager related that they could move us on Tuesday Feb 21st after the 12 O’clock check out to the Divi where we originally booked and that it would be ocean front/view. She also gave us a voucher for 100.00 that could go towards one of the tours ect. She then related that Tuesday morning we can pack our belongings and they would move our stuff to the new room. Tuesday came another cold shower and we finally were able to get into our room about 2:30 pm. It was another 90 minutes and three phone call to get our bags to our room. Tuesday turned into a wasted day because we could do nothing but wait. When we finally got settled into our room the new room was great, the view was amazing and we really enjoyed ourselves the rest of the week. The staff was great, friendly and very helpful. The breakfast’s were good, We were not around for the lunches because we went and did things every day. But the one bar/grill at Divi we like a lot was the Sand Piper. Curtis was a great person and bar tender. The food was very good there also. As I said Paparazzi was not great. The Red Parrot was ok for the one meal we ate there. We went to other places on the island for dinners. The Flying Fishbone was outstanding. Madame Jeanette’s was another home run. Aruba is an amazing island and we went and saw most of it. The tours we went on included the Jeep Safari, Catamaran Sunset cruise, I went scuba diving one day and we rented a car for two days. Other then the first couple days the trip was everything I expected and more. I would have to think twice about going back to Divi because of what happened but we did love the place when all was said and done.
Just returned from 10 fantastic days in Aruba, and we're ready to plan our next trip! We have been traveling around the Caribbean the last 7 years and know what to expect. While we love some luxury, we also have a budget and generally know what level of service and accommodatioons that budget will get us, so we don't sniffle and complain about little details that we see from others. Divi Aruba All-Inclusive Resort is an older resort, but it has been adequately maintained, and there have been some recent upgrades, so we found it to be a good value that met our expectations. And, for us, it felt a bit more of an authentic experience than bigger brands. Room: We had a quiet third-floor room in the Veranda building overlooking one of the pools, and the view of the Caribbean Sea was absolutely stunning. Housekeeping staff did a good job in keeping our room clean and adequately stocked with towels. One minor issue was that the pillows were not the most comfortable, but we adapted. There was an espresso machine in the room, but we didn't use it. There were two closets, and the one in the bathroom was quite spacious. Staff: Every employee we encountered was very friendly and accommodating. What rudeness we experienced was from other guests, most especially with cutting in lines to order food or drinks as though they were entitled to a shorter wait). Restaurants: We tried all the restaurants at Divi Aruba and Tamarijn except the Palm Grill (we didn't want to cook the food). The buffets were fine for breakfast and lunch--loved the french toast and made-to-order eggs benedict and omelettes, fish, steak and burgers. The primary issue we observed is that there isn't enough seating. The lobby bar pizza was good and was our go-to option for a snack. Papparazzi, Red Parrot, and Pure Lime were dinner favorites. Our only negative experience was the 2 hours (even with a reservation) spent in Ginger. We saw several tables in our area had ordered well after us but received everything well ahead of us. After waiting 20 minutes for dessert that was not delivered, we gave up and left. Beach: Powdery sand, beautiful clear blue water--never tired of that! There is no beach wait service but it was not an issue for us to walk up to the bar and get our own. If anything, it only encouraged some great conversations with other guests! Unlike many other Caribbean islands there were no beach vendors trying to braid our hair, massage our feet, or sell us drugs. Pools: Could never get a chair at the main pool, so our limited pool time was spent at the pool outside our room. But we didn't go to Aruba to sit by a pool, so it wasn't an issue for us. Activities/Entertainment: Mediocre. Have experienced much less, and much worse, at other resorts. Overall, we loved it and will consider Divi Aruba another time!
We loved our stay at the Divi. We were literally steps 15 steps away from the beach. The beach was gorgeous and extremely less crowded than the high rise beaches that we toured as well. We were pleased with the size of our room and accommodations. All of the staff were extremely friendly and willing to chat and be helpful. We did not eat at any of the available restaurants as we wanted to tour off the resort for other places to eat. As much as we enjoyed our resort I would probably opt for a non all inclusive resort next time since there are so many great places to eat. While I loved the beach and how un-crowded it was I would probably opt to stay at one of the high rise resorts next time simply because there is more to do within a walking distance and we spent a lot of money taking cabs down. That's nothing our resort could have done differently though. That was my lack of research I think. But all and all, we loved the Divi and we would recommend it to anybody!
Perspective: Understand that my high scores are because this resort is rated 3.5 stars on travel sites, based on that fact, this resort exceeded our expectations. We are very realistic...the following are our comments: 1. I will start out with the only big problem for us b/c the rest will be pretty positive. SMOKING!! This place is a smoker's paradise, so they flock here. My guess is that 70% of the guests are smokers and they can smoke everywhere except in you room!..all restaurants allow smoking...at every meal we were surrounded by smokers...not good.for us. 2. We felt the value for our money was exceptional...it appears that a lot of updates are being done..the grounds are beautiful and well kept . 3. Service was great...and quick, of course some folks are friendlier that others...our air conditioner needed service when we got there..Rolando was all over it until it was fixed,would rate the service as very good to excellent. 4. Beach and Pools are gorgeous...amazing..wonderful...the beach is long to take great morning walks...the pools have very pretty cabanas...excellent is the score 5. Dining Options...plenty of options...although I would rate the actual food more on a scale of 3.5. Good enough, wonderful fruit, plentiful choices.. 6. We moved from a Beachfront to an Oceanview in the Veranda Building. The bf room was a little beat, needed upgrades, our room had an excellent view, newer bath facilities..a short walk to everything, but it was great. 7. Our friends told us it never rains in Aruba...it rained at some point 5 of 7 days...one huge downpour, the rest cleared after a couple hrs...wish we brought an umbrella
This was our vacation of a lifetime. From the views of a lifetime to the great food, incredible service, fantastic amenities and great beaches. This was truly time of our lives. We will be making plans for next year to return. If you go you will be VERY glad you did. We can't wait to get back to the Divi Divi Alll Inclusive next winter.
We went with another couple for 5 days and 4 nights and stayed at the DIVI Aruba All Inclusive. A very nice hotel with everything including non motorized items such as kayaks, bikes, etc.. We also had access to the sister resort Tamarjin though I think this resort is a bit older and not kept up as well as the Divi. The resorts also need to increase the free shuttle between the 2 resorts to decrease the wait time. The restaurants were very good especially the Red Parrot and Ginger a very nice selection of food items. We will definitely be back in the near future.