Cofresi Palm Beach & Spa Resort Reviews

it wasn,t my best vacation ,but i relaxed and try to stay positive we met new friends and we all agree that the resort was buitiful but not ready to open not many option what to do there

There was confusion at times due to shuttle service, restaurants, and getting around. There were no brochures or information in our rooms. We were given a map with places maked by numbers but no identification as to what the numbers were. We did not go to attend a timeshare but was taken to do a tour under pretense of showing us around. We feel that we were given false information regarding the VIP services for Cheap Carribean guest. We were not allowed in any of the VIP areas or allowed any of their services or upgrades. No top shelf liquors were served to us it was all local and not to our taste. We visited a liquor store and bought and mixed our own drinks. There was a language barrier and drinks that were served were not mixed properly. Sunday night buffet at the Casablanca was overrun with locals. The buffet ran out of tables, food, and plates. The staff tried their hardest and did an excellent job with what they had to contend with. There were many steps and walkways. Lots of walking and/or shuttle service when you call the front desk going is easy coming back is first come/first serve (not on any schedule). All in all it was okay because we got a good price but I would pay more to go somewhere else. As the saying goes "you get what you pay for"!

We just returned from a vacation at the Cofresi Beach Palm Spay and Resort. It was fabulous. Beyond our expectations. It is definitely a 5 star resort. Whoever designed the beach furniture was a genius. They had canopied full beds, beach beds and hammocks. The food was very good with a variety of cuisines. It is a huge resort, but it only took a couple of minutes to pick up a shuttle. There are numerous different pools if that's what you want, but we preferred to be by the ocean. The staff were really friendly and helpful. Everyone had a smile and a welcome. There were also some great excursions that you could take. We went on the catamaran tour with snorkeling at two sites. We had an awesome time. We were only there for 5 days so didn't have time for anything else, but next time.

This was a wonderful resort. I will be back again for sure. The reosrt was beautiful. The rooms are spacious and the bathroom have a huge shower. I enjoyed sitting on my balcony because I could see the beach and pools. The resorts has a number of pools including an all adult pool with a beautiful waterfall. there was many different bars and service was great. This is also a kid freindly resort with a place just for kids. I don't have kids but I had the opportunity to watch the staff interact with the kids it was amazing. If you plan on visiting this resort pkease make dinner reseveration once there as soon as possible. Some restraunts are really popular and if you dont make your reservation early you want get in. I recommend that everyione visit this resort and plan to stay for a while. We were there for 6 days and was not ready to leave. If you are looking for a great relaxing vacation or ready to dance the night away this is the pkace to be!!!!!!!!!

We had an amazing time .A really nice place to stay, very convenience for kids.There was kids club with kids pool and playground.The rooms very clean ,spacious,comfortable ,and nice.Staff very friendly and very helpfull.The food and service we recived were exellent.The Sunday Welcome party was amazing great food and music.Beautiful beach and pools.I would recommend it to anyone.We had great time and definately planning a trip back.

I came to Cofresi on the opening week so I didn't have the highest expectations. My room was great, bed was comfortable, bath tub was huge, and the shower was nice. My building was right on the beach which was awesome. The beaches were nice. VIP beach was fun and nice to be served food and drinks in the cabana. Drinks varied in quality, I'd suggest finding a bartender that makes drinks the way you like them, tip them well, make conversation, and then go back to them the next day. The food quality ranged from great to inedible. You can go to the buffets whenever you want--and the food there is exactly what you would expect from buffets. Some of the restaurants were better than others. You have to make a reservation every day for that night if you want to eat at the restaurants. It's annoying, but it also makes sense. "Blue Lagoon" the seafood restaurant was the best one we went to and "Indochine" the Chinese restaurant, was by far the worst. We went on two excursions: the city tour and the mega extreme adventure tour, both were amazing. Overall it was a great experience and I definitely got my money's worth! Just don't go into the trip expecting first-class food, drinks, and service. You have to enjoy what you have in the moment. I saw so many people complaining and upset, and it just didn't make sense to me why they saw the worst in the resort instead of enjoying all of the amazing things around them. PS--when flying OUT of the DR, you CANNOT bring umbrellas or hair straighteners! So check them or don't bring them! Security threw away our two umbrellas!!

Our experience at the Cofresi was very disappointing. Our family went as a Christmas vacation and it was frustrating from the very first moment we walked in the lobby. It was late in the day after spending two hours at the airport filing a missing luggage report. We arrived at the resort around 4:00 pm and were greeted by the desk and given our room keys etc. We were then driven to our rooms by one of the "staff" members. The resort is very large and without a map difficult to navigate the first day...where is the beach, pools, restaurants etc. The staff member who drove us told us that they would give us a tour the next morning, no map that first night no information - see you in the morning after breakfast. We tried to find a restaurant that first night and were told they were all closed...no food at the resort but we could take the shuttle to the resort next door and have the buffet. We took the shuttle to the resort and buffet was mediocre at best. Next morning after breakfast our staff member along with MANY other staff members were waiting not only for us but many other guests...this immediately looked like a full on sales pitch. We explained that we were at the resort on vacation and not interested in buying into their vacation program. No...this is not a sales pitch - just a tour. With much hesitation we got into the shuttle and went on the tour with the first stop being the SALES OFFICE. We explained again we were not interested in buying anything - no no just a tour. Needless to say we left and walked back to the resort and figured out the locations of everything ourselves. Restaurants are only available to members so.....all inclusive means that you can drink all of low quality drinks you want and eat the mediocre buffet. If you want to TRY to get a reservation at one of the many restaurants that are promoted in the ALL INCLUSIVE you can get up early and wait in line at Guest Services - be the 5th person in line only to discover that EVERY restaurant is already booked. ALL INCLUSIVE is very deceiving and VIP is deceiving as well. VIP status got us access to the VIP beach and the better drinks there but that is about it. Our room accommodation was not much better - no mattress cover on the mattress...a flat sheet too small for the bed was intended to the be the fitted sheet over the mattress, our children asked for an extra blanket on three occasions but never received it. Our shower head was broken and spraying water in to the bathroom, we contacted the desk two times and our tour representative once and no one ever came it repair it. Hot water was a hit or miss. We had bottled water in the refrigerator on day one but never again, we asked...no one every came. The refrigerator barely worked and the same went for the refrigerators in the other rooms we had. One in room refrigerator looked like it was pulled out of a college dorm room dump - broken, dented and without a shelf in it. The redeeming factor in all of this was the beach and pools. The beach was very nice and staff kept it clean, pools were clean and very nice but no evening swimming was allowed. The holiday party Christmas eve was nice (very disorganized with service) but pretty decent food and drinks. We enjoyed our time with our family and my husband and I tried to keep our opinions to ourselves about our impressions of the resort but I don't believe we would go back unless huge changes occurred.

We stayed at the Confresi Palm Dec 24-29. We made a 'last minute' decision to go away for the holidays with our four children (20, 19, 16 and 5). The facilities are well kept, Our room was well located and spacious. The beds were old, but with all inclusive alcohol it didn't impede sleep! Unfortunately, we didn't know ahead of time that this was a resort that heavily pushes memberships....which means that you get hounded from arrival about taking the tour and listening to the spiel. Probably should be a warning about that on the web site. Takes up several hours of great sunshine. However, we ended up 'buying in' to the trial membership for Lifesyles Resorts after our tour (the alcohol helped that process). While I think the membership will pay off, the process itself took too long, and was a bit pushy at the end. We had reached an agreement and the 'boss' at the end 'interpreted' it differently, but we signed anyway. The ammenities that go with the VIP membership are nice, but not necessary. The food was average, but that is not a surprise for an all inclusive resort. We had a great time with our family and friends. I wouldn't go back to this particular destination....one time is enough to experience the entire resort, but look forward to testing our membership at other locations in the near future.

I just got back from Cofresi Pam resort. It has great potential and I understand has been wonderful in the past. Not so much now. I understand that it just changed hands again about 6 weeks ago. First the good: The layout is beautiful, with many different views. The not so good: The food on the Confresi Side of the resort is beyond terrible. There are no choices and no staff. Luckily we discovered that on other side of the resort was a buffet called 'Casablanca' which was so much better, but not without issues. There is no service, mostly because there is no where near enough staff. The only staff that is overly solicitous is the sales staff offering their "tours". There are many ala carte restaurants, but they are almost impossible to get into. You have to stand in line for an hour to put your name on a list and then you may get a note under your door between 4 and 6pm with your reservation. I tried 3 times and received only one and not for the restaurant I requested. Almost all guests talk about the food adventures and compare stories. Not what I want to talk about on vacation. I have been to a dozen all inclusives and this was far and away the worst. It has potential.

It took three hours to get a room and the room we finally got was sub-standard. Room had a broken TV and did not include the following advertised items: Bottled water, coffee maker, iron, extra pillows, hair dryer. For three days in a row we asked for these items but only received a few. Wife was not happy with no hair dryer or coffee. Also, we had to vacate the room early the last day so they could "fumigate."