This was the first time we stayed at the Catalonia. We had a blast!! The resort is fairly small but we still had a great time. We did upgrade to the suite, which was nice, a lot of room. The resturants were okay, Japanese Steak House was excellent!! The beach was very nice especially on the lagoon side. Which if you have children it would be perfect, its protected from the waves of the Caribbean, which can sometimes be pretty rough. Overall, we had a great time and would stay there again. Actually we may be staying there when we go back this year!
Very nice place. The pools were great! We stayed in a privileged room with an outdoor tub on the patio. It was a beautiful room. Very clean! The regular rooms looked very small and not as nice. We were supposed to get the honeymoon suite, but it was not a suite. It was a was a reg. room with a lot of of extra amenities. They said that we could move into a suite for an extra $20 a night, We opted to stay where we were. False advertising. We had a wonderful vacation! It was a very safe area. In a gated community, within walking distance to the Marina. We had a day and !/2 of rain. They said the weather is beautiful in April and May.
This resort offered an especially clean beach and pool areas. The service was mostly prompt, however , the reservation process for restaurant seating was tedious at best. We had to waste precious vacation hours waiting outside a beachside bar in swealtering humidity in line to set our reservations with ONLY ONE PERSON to serve everyone manually writing names in a tablet! UGH... one would think with todays computer technology, this would not be an issue! Not to mention, by the time one reached the front of the line, spots were already filled for the most desired eateries. We ate almost all meals in the buffets and were pleased with the variety and freshness. Our greatest compliment goes to Olympus Tours. Our tour represenative Edwin met us on time as arranged and personally guided us toward excursions that was perfectly suited for us! He made phone calls to make sure all arrangements went smoothly.. and they did! Housekeeping should be complimented for their hard work and the groundskeeping team was always working to keep everything pristine.
Very family friendly. We had a great time. Our room was very clean. The Ala Carte restaurants were good, especially the Japanese. The buffet was just average. We always found something to eat, but didn't care for a lot of the food on the buffet. The Creperie was fun for an evening dessert or coffee. The staff was very friendly. We had a little trouble with communication at times.. We had requested a roll away bed when we made the reservation, as we were travelling with our kids (ages 12 and 19). When we checked in, they said they would send one to our room within 10 minutes. 4 hours, 2 phone calls and another trip to the front desk later and we finally got one. Then, we discovered that the sofa bed mattress was so thin it was impossible to sleep comfortably on. So, the second night we requested a 2nd rollaway. We finally got one the 3rd night there after multiple attempts. That was probably our biggest disappointment was the sleeping arrangements. We had a privileged suite, thinking it would be fine for 4 of us. It was would have been nice to have a comfortable bed for the kids. Even the rollaways were pretty uncomfortable and it took multiple attempts to get them. I don't know what other option you have other than booking 2 rooms, which would be cost prohibitive. A 2 bedroom option would be nice. I'll probably look for that next time. Other than the buffet and the beds, we loved the resort. We had a great time snorkeling, kayaking and just hanging out on the beach. The kids played beach volleyball, and got to see baby sea turtles being released. We went on one tour, which we booked onsite through Olympus Tours. We did "Tulum Extreme" and loved it - rappelling, ziplining, snorkeling in a cenote and the Tulum archeological site. No problems booking there. The kids did a "Trainer for Life" program at Dolphin Discovery and had a great time. They got to swim with dolphins, manatees and sharks. One of their favorite experiences. Overall, a great vacation.
This was our first trip to Mexico and to the Catalonia Riviera Maya all inclusive. I made three phone call to James at Cheap Caribbean and each time he was very helpful and spent alot of time to make sure I picked the right destination for our family. He couldn't have picked a more perfect resort for our family of six. It was our best vacation ever. There was something to do everyday or just do nothing and enjoy the spectacular view of the lagoon and clear blue water. Our teenage son said it was the best day of his life!!! after returning from a scuba trip that left from our hotel. I really plan on making this a yearly family trip. Thanks Again James!!!
OK, I've only been to the Riviera Maya once before (a week at the Grand Bahia Principe Tulum... which wasn't that enjoyable in October '07 after a hurricane came though). So I wasn't expecting much on our 12 day vacation at the Hotel Catalonia Riviera Maya. BUT MY WIFE AND I HAD A GREAT TIME THERE! I really liked the size of the place... small enough so you don't have to walk a long way or take a shuttle, but big enough that there's always a lot to do. And the service was really good. The activities staff was lots of fun. We were also surprised at the high quality of evening shows at the theater... WOW! They were top notch! We got 5 coupons for dining at the nice restaurants (our favorites were the italian, japanese and the steakhouse). The two buffet restaurants are pretty good too (one open air and one air conditioned). It's a very friendly resort and we met LOTS of people from all over the world. This place has a nice beach in a cove and the snorkeling is good. Downsides? Our room faced a service drive, so a couple times we awoke to the noise of bottles crashing in a dumpster. They offered to move us, but we chose to stay in that room. When checking out a snorkel, mask and fins, they only let you use them one hour per day... but that seemed OK after I got over it.
I highly recommend resort ! Everything is beautiful about resort ! Everything was VERY clean ! All inclusive was excellent ! Food was always prepared fresh ! Liquor was the best alcohol for Mexico ! I've gone other all inclusices alcohol was horrible !!
Very good when all inclusive there are a lot of restaurants to chose from but they only give you a certain amount of meal ticket to use during your stay for dinner and when you run out you just eat in the buffet. the environment around the resort is nice and gate so you can walk to shops and stores close to the resort without any problems most of the excursions are within the gate community so you don't have to travel very far you could even walk if you want. the safe for the room is 7 dollrs a night
It was a great trip. We loved the area. There is a marina within a short walking distance with different restaurants and small shops all within a gated type community. The resort is beautiful and the food at the ala cart restaurants was excellent. We are ready to go back ASAP. Suggest choosing a different airline than spirt.
Great resort...extremely clean. Food quality/options were low, but burgers were available at the buffet until 2am! Olympus Tours were the best shuttle and offer excellent guidance on tours and options. Jungle Maya is the best purchase for a full-blown adventure (no lazy pools here)...not for children. I would return to the resort and definitely book everything with Olympus Tours!