I have gone every end of January-February to Acapulco for 15 years. I have gone to the Big Island 8 times during that period. For a change, we went to Puerto Vallarta to visit some vacationing friends. We liked it very much. Last year we discovered Casa Velas while doing an RCi exchange. That is the best move we have ever made. We just came back for out 2017 visit and it was even better than last year, Their dining in the sky option was a wonderful experience. Karina Zuniga, the manager is just incredible. The Spa is out of this world. All the staff is just extraordinary. Not even my mother would have been able to care for me and pamper me the way they did.
Our 2nd time and it was just as good if not better than our 1st time. Casa Vellas for us was about personal service. Hotel is not ocean front,but they do have a private beach and restaurant, The Ocean Club, just minutes away. The pool at the hotel was perfect for us ,clean,no crowds,tranquil. Two great restaurants and very nice pool and room service menus as well.Our room ,there are only 90,was a grand suite,very clean and comfortable,nice mini bar,if it's not there just ask. We had our private patio and plunge pool in a small garden setting.The staff is the key. From Jorge at the front lobby to Alex at Emiliano,Freddi at the pool,Daniel at the Ocean Club and last but not least a nightcap with Benny at the Lobby bar. Casa Velles might not be for everybody,very quite and laid back,but that's ok. Can't wait to do a 3rd time!