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Breathless Montego Bay Resort & Spa

Caribbean | Jamaica Our Rating rating Details
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Customer Rating 6 Reviews
Value
 
3.7
Service
 
4.0
Beaches & Pools
 
3.7
Dining Options
 
3.3
Room Comfort
 
3.8
3.5 out of 5
4 out of 6 (67%) customers would recommend this product to a friend.

All Breathless Montego Bay Resort & Spa Customer Reviews

1-6 of 6 reviews. Sort by
March 17, 2017
Great Resort - Excellent Staff

We spent 6 nights at Breathless Montego Bay. Because this is such a new property, there were a few hiccups. Having said that, at any point something came up that was out of the norm, staff members were there to fix the situation (because "there are no problems in Jamaica, Just situations)! First and foremost, I need to give a shout out to our butlers, Naraine and Adia. These 2 did everything and much much more. Dinner reservations, welcome gifts, departing gifts...nothing was too much to ask. Always a smile on their face and so happy to see you every morning. Great job, Naraine and Adia! The food was amazing! We did not have a bad meal! We liked Altitude (rooftop) for dinner, which was Indian cuisine. Bartenders were great as well. Great selections of alcohol as well. One thing is for sure, they do NOT water down the drinks. *Tip- if you want Jerk Chicken, go see Keimo at the beach grill at the Breathless beach. We are there 4 times and the chicken along with their sweet potato fries are to die for. Rooms were fantastic. As you all know, they are very high tech. The iPad doesn't work that great 100% of the time, but you can always use the wall buttons. *Tip - you can send a request for housekeeping to clean your room through the iPad with a requested time. I found when you use this method it was always cleaned on time. Beach- nice little section snuggled between Secrets and the Hard Rock. Not a huge stretch, but it's still nice. Very nice beds and loungers on the beach. *Tip- bring your own little Bluetooth speaker and play your music. It's a nice break from the racquet they play at the pools. Pools- beautiful! Nothing bad to say about them. Roof top and main pool, both gorgeous. Not many people swim or hang out on the roof top. The nice part about the pools and beach is there is no "towel game"....yet! The hotel is not even close to capacity, so there is tons of chairs and/or beds. Music- common topic around this resort. Quite honestly, the music seemed to be a bone of contention with most, if not all of the guests. EVERY guest I spoke to had the same complaints. Too much beat, no lyrics, blaring base. The music did not seem to fit what the resort was all about. You have this super new, sleek, modern resort along with that music, just odd. Any requests to get something else, were very quickly shut down. Tip- bring headphones Bugs- there is quite a few misquotes around the property. If you leave your patio door open too long, there will be a pile of them in your room. They seem to spray for them an awful lot and trust me, you will know when they spray (especially if you are on the ground floor because your room will become very foggy!) I would recommend you stay here. It's big Grand Opening is only going to happen around September, which will allow for some more time for fine tuning. As stated, staff is really great. Good luck.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Canada
Age: 35-44
Travel: 3-6 trips/year

March 19, 2017
Breathless 3/3-3/12/17

We are seasoned travelers. We arrived at Breathless on 3/3. It had a delayed opening on 2/28. Breathless was supposed to open in late December 2016. The resort was not full (approximately 50% capacity, I estimate). Pools, swim up bar and grounds were beautiful. Poolside chairs, beds, and floats were great. Not many people pool side. Seemed like more staff than guests at times. No beach at Breathless. There was a beautiful "exclusive Breathless beach" a short walk away at Secrets. Spent a lot of time in the warm clear water. Snorkeling was fun. The food on site at Breathless was delicious at all 3 restaurants. Same menu everyday. No waiting inline to be seated. Drinks were plentiful. Red strip beer. No early morning coffee on site, Needed to go to Secrets to get a cup of coffee. Ate most of our meals at Secrets as we spent all day at the beach. Dinners were excellent. The rooms at Breathless were beautiful. Everything was controlled by touch pad... no light switches. Once we figured out which touch pad opened the curtains, and turned on the lights/fans we were ok except we needed our glasses at all times. Staff were fun and upbeat pushing "the party" image of the resort. Few comments to consider...We were traveling as a party of 9. We needed to be split up for meals as the restaurants could/would not accommodate large parties-- not optimal for our group. We did mention this to a manager who stated that the resort was not intended for large parties. He suggested we eat at 6pm or 9 pm to be seated together. The restaurants at Secrets and Breathless supposedly did not take reservations, but we did learn that guests with "butler service " got reservations and noted they got preferential treatment. The biggest issue at Breathless was the continuous loud "techno" music. When we booked our reservation we did not know that being a "party resort" meant there would be unrelenting loud techno-music. We could not carry on a conversation at the pool or at an outdoor restaurant because of the volume of the music. The music could be heard in the rooms, especially when the balcony doors were open. We will not return to Breathless because of the techno-music. Please note: We do not object to continuous music but would recommend that dj play a variety of music and modulate the volumes during dinner and in the later evening hours. We would return to Secrets as the staff and the beach were wonderful.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 55-64
Travel: 3-6 trips/year

March 21, 2017
I Wanna Go Back

This resort just opened but has great potential as it gets more established. We are looking forward to going back next year to celebrate our anniversary again. The view from the rooftop was spectacular. It is so awesome to see the views of the bay as well as the ocean. The staff was so friendly and on point. The room ambiance including having a personal butler makes you feel very special. We love the Jamaican people they are so kind and friendly from the time we stepped off the plane.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Deltona, FL
Age: 45-54
Travel: 1-2 trips/year

March 21, 2017
Shouldn't have opened yet

Not so sure the hotel was ready to open. When we arrived we were told our room was moved to Secrets. While they were willing to accommodate us, we had to share a King room for the first night. The resort itself Is nice and the smart rooms were awesome. However there were several things broken in our room. Also I kept getting stuck on the balcony as there is not a handle to re-enter the room. Also it was a little difficult to keep operating the lights in the room. Takes a little getting use to. The customer service was exceptional. From the front desk to the butlers to the bar tenders. Everyone was wonderful. Jevon was amazing And Andel was the best bartender. The hot tubs were cold and the restaurants other than Alitude were less than mediocre. Very disappointed in the food. Also it was very inconvenient having to go over to Secrets for everything (beach, shops, restaurants, and entertainment) . The beach area for Breathless guests was nice, however there was not drink service so we had to walk over to the restaurant to get our drinks. There should definitely be servers in that area as well. The music was HORRIBLE. I did not feel like I was in Jamaica AT ALL!! No one I spoke to enjoyed the music as well. That was consistent amongst other guests as well. All in all I was disappointed and will most likely not return. I will go to Breathless in Punta Cana over this location. I enjoyed Punta Cana's location and offereings much better.


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Overall Rating: 2
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Virginia
Age: 35-44
Travel: 3-6 trips/year

March 24, 2017
Holding out on most of my review

Well, this s a new resort- so new in fact that when we arrived we had no rooms! My entire party, 4 rooms, was moved to Secrets for the week. We were able to go and dine there and the food was wonderful but service on "Jamaican time". We got to walk the grounds and there is no immediate beach, it is a little hike BUT you are able to use Secret's facilities. We are in our mid 50's and I would say that Breathless is geared to a much younger crowd. There were people staying there and the rumor mill was that "anything goes"- now understandably, we are all on vacation and I am far from a prude BUT there are some things that are better left behind closed doors....


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Minneapolis, MN
Age: 45-54
Travel: 1-2 trips/year

March 26, 2017
Deal of Fortune

We booked the 5 Sun Jammin' Adults only Montego bay Deal of Fortune, 1 week before departure we were notified of our resort: Breathless.. We were excited as it was brand new and just opened. Upon arrival to check in desk, we were greeted with champagne and cold towels, enjoyed a cocktail at the lobby bar and proceeded to check-in. We were informed our reservation was actually at the sister property- Secrets St. James- short walk right next door. It ended up being the best thing that could have possibly happened. Although we were offered rights to still be on the Breathless property, there was no reason to be. I am all for a party vacation- but the Breathless property is designed in my estimation for a large college party. That is what they are driving for, which I suspected is why when they saw our group they decided we would be better suited at Secrets St. James. Now- onto a review of Secrets St. James. The resort was not lacking in any way at all, I cannot even really make any suggestions on how to make it better. We have stayed at RIU Montego Bay and Iberostar Rose Hall Suites the last 2 years. Secrets blew them out of the water. The food, the service, the property itself. In every way Secrets St. James exceeded our expectations. I would recommend booking Secrets rather than Breathless unless you are 21-25 and want a 24 dance party.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Albany, NY
Age: 25-34
Travel: 1-2 trips/year