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Be Live Hamaca Suites Reviews

Caribbean | Dominican Republic - Santo Domingo Our Quality Rating rating Details
Be Live Hamaca Suites Reviews
InfoCustomer ReviewsQuestions & Answers
Customer Rating 2 Reviews
Value
 
2.5
Service
 
1.5
Beaches & Pools
 
3.2
Dining Options
 
2.0
Room Comfort
 
2.8
2 out of 5
1 out of 4 (25%) customers would recommend this product to a friend.
Gardens connecting Hotel lobby to beach/restaurant/shopping area View from the balcony
All Customer Reviews
1-2 of 2 reviews. Sort by
January 10, 2012
Never Again!!

This was absolutely the worst experience ever!!!! No Service, Marginal Food, Bait & Switch Room debacle!!! and No Management of Problems!!! This was the week between Christmas and New Years and the place could not have been worse!!!


30 of 33 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
User Image

From: Florida
Age: 55-64
Travel: 3-6 trips/year

February 22, 2012
Great Time

We thought this was a great resort. It was clean, the people were all friendly. It was a small resort so everything was easy to get to. The buffet was terrible. But the restaurants were very very good. All of them. The Italian, Mexican, and Gourmet all served very good food. We had a beautiful view of the beach and ocean from our balcony. This resorts biggest problem is the service from the front desk. Our refrigerator was broken when we arrived and we had a diabetic in the room who needed the frig for his medicine. It took 3 days for them to replace it with me calling 3 times a day. Even though I told them it was a medical necessity. We would definitely stay there again if we traveled to Dominican again! Here's a tip: Get up early and put a towel on the beach chairs. They go fast there. And, make your dinner reservations early in the morning as well for the restaurants.

View from the balcony Gardens connecting Hotel lobby to beach/restaurant/shopping area
5 of 6 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Michigan
Age: 45-54