Bavaro Princess All Suites Resort, Spa & Casino Reviews

From check in to check out the service was superb. We were greeted and treated with great service and smiles. The food was fresh, colorful, healthy and delicious. Being our first all inclusive vacation, we really did not know what to expect. We were surprised with all of the drinks, food and maid service. We had a great room with palm trees and deck with privacy. We could walk to beach in 5 minutes. The trolley came by every 5 minutes too. We did not know about reserving the other 5 restaurants ahead of time so we missed out on a couple. The others were a treat. We like the Italian and fish restaurant the best. Our friends are diabetic and felt there should have been more food geared to diabetics. There were no sugar free items available. The cabana was an issue. There were not enough of them and we needed it because of sun burn problems. We had to get there by 7:30 am to find a shaded area. Would recommend this place with some tweaks.

We were pleasantly surprised when we arrived at the Bavaro Princess. The grounds are beautiful, the staff could not have been nicer and more attentive to our needs. The room was nicely laid out and the staff kept it immaculate. We loved the beach, wonderful sand with no shells or rocks. I love the water, but do not get along with the sun. Between the nice palm "umbrellas" and my sunscreen, I was actually able to stay at the beach and pool from morning to evening. The food was good, but nothing special. The only drawback was that the primary restaurants and bars were open air (not air conditioned) and it did get uncomfortable eating meals. Overall, the Bavaro Princess was a good value, and I would recommend it to others.

The hotel is nice, and the food is average, but the staff is just terrible... Breakfast is average, on the poor side, every day its the same, the buffets are fair, but like every other. Dinner its the same poor experience. Now the restaurants....just bad. You have to wait about 45 minutes for a table and the food is supermarket type, all of them !!!. Now the drinks....you dont even get the cheap dominican licor, they use a brand of licor just for you... "Normandy" and they have everything under that brand . I guess its because you didn"t choose the Patinum deal and they make you feel it a every chance they get, you'll see. Now the STAFF.....all they want is to sell you something to a point that make you really uncomfortable and give you the look when you say no. Ther'e untrained and unprofesional, and they can ruin your vacation time with all the beggin'. Now the SHOWS ....just high school material, for real lol. One more thing, don't leave the hotel or you'll see the real DR, and belive me...you don"t want to see it, dirt poor and dangerous, to the point that the guides on the boogies (scam) rides have guns... As you can see we don't recomend this hotel but it's up to you. Just learn this few words in spanish "NO GRACIAS"....you will be using thea all day long....good luck

This was our 2nd stay at the Bavarro Princess. As a handicapped traveler, they made certain I was on the first floor. Our only problems were with our room. The air conditioning was on one setting 19 C. It was freezing. The thermostat did not work - We reported the problem 3 times and they immediately sent someone out, but the lack of communication English/Spanish made it difficult to tell the repairman what was wrong. Needless to say we slept with extra blankets and would at times, leave the air conditioning off. Our toilet was also broken and would run constantly. After their failure to repair it, my husband would stop it from running each time we used it. Last year the dining was by reservation, which we preferred. This year you went to the restaurant of your choice and waited up to an hour to be seated. Other than the above, the vacation was AMAZING. We staryed 10 days - Next year two weeks!!!!

When we first arrived (3 couples) two couples were in the same building and my cousin and I were not. We had somewhat of a difficult time trying to get our room changed to be in the same building but finally did. In the future all couples traveling should be together especially since my cousin and I were females and the other 4 people were actually couples. Wound up in the Bavaro Hospiten for 2-1/2 days where it was difficult to communicate with the nurses because I did not speak Spanish. Upon release on Thurs, my cousin and wife, wound up in the same hospital and could not return to the US on Fri. So ... we could not use the bus transfer to the airport but had to turn in our travel voucher because we had to go to the Hospiten to retrieve some keys. Should receive credit for future travel vouchers. Did not contact Cheap Caribbean but understand from my cousin that they arrived at the Hospitel on Sat and were very, very helpful in getting them a flight and transportation. So kudos to your rep at the Bavaro Princess. Should include availability of medical insurance on trips because foreign countries do not accept medical cards and it was very, very expensive. In addition to losing 3 days of my 6 day vacation it was very costly, indeed. Do not think I will venture out of the USA for quite a while.

In a toilet water constantly flew, pillows stank, meat dishes not probably to chew.At the airport all customs from several planes held about three hours, the personnel very pleasant

Service was predominately friendly and helpful. Rooms (we tried 2) were outdated. The first room the toilet did not fill, very weak water pressure in shower and television and AC were on brink but the main reason for the move was were given 2 single beds after requesting a king, not what we were hoping for on a romantic get away. They attempted to push the beds together to make it look like a king bed!!! Our rep from Cheap Caribbean managed to get us moved to the room next door with a king bed the second day, however, it had not been cleaned yet upon our transfer and the prior occupants smoked so it STUNK & there were cigarette butts in ashtrays. We were assured that the room would be cleaned and "freshened" ...well upon returning to the room from an afternoon at the beach the cleaning staff was leaving with a can of Glade, yet the room was never cleaned and the ashtrays were still full!!!! Not impressed. Another day we were not given any hand towels, and the final day there was not a top sheet on the bed so upon returning to the room to sleep I had to call and ask for a top sheet twice before one was finally brought. The hand/body bar soaps were never replenished. Food was not impressive but I am not a buffet person. All that said....The wait staff was excellent and very friendly and the beach was perfect. Will return to DR, will use CC again but highly unlikely to return to Bavaro Princess.....