The dinning options were very good, stay away from the Mexican restaurant, very unorganized and poorly run. The food at the Buffet was incredible, the service overall was OK, very hit and miss. Liked the beaches, The bar at the pool was very so-so, the bartenders were not very friendly or creative. The best bar was in the lobby area. Front desk service was good. The maid service was very hard to understand, not consistent. Overall we would recommend this resort. Trip stay was mid June 2010
The Barcelo Maya was a beautiful hotel and beach. We had a wonderful time and would return. The snorkeling was great and the service at the buffets and restaurants was wonderful. The pool bars could have used another bar tender, but other than that, we have no complaints. There is so much to do there, even in the rain. I would recommend the Barcelo Maya to anyone. While we did not have a small child with us, there is no way children could get bored at this hotel.
This is our 8th trip to the Mayan Riviera and our first to Barcelo. the resort exceeded our expectations with regards to room comfort and dining options. The sit down restaurants were outstanding especially the Japanese restaurant and the Steak House. I would highly recommend this property
This was the first trip my wife and took for a real getaway vacation. We couldn't have been any more pleased with the service, location, food, hospitality, beach, pools, and activities that we got at the Barcelo Maya Colonial! The stafff was all friendly and ingratiating and we really felt welcome. The food was phenominally good, much better than we thought an all-inclusive resort would offer. The beach was right next to the big, beautiful pool (this thing was massive!!) with hammocks between, making the choice on which type of cooling-off you wanted to quite difficult in a very pleasant way. The room was comfortable and really lent to the Caribbean feel. The only gripe I have, however, is that the bed was too stiff and felt quite cheap. But that's a small gripe because we spent as little time in our room as possible, often coming back too drunk and having fun to care about the bed!
I would definitely recommend this hotel. The beach is perfect with lots of room, the pools are great.
The grounds were very nicely kelpt. I love the snack bars by the beach (more like a buffet). There were lots of things to do during the day but the night could have more happening. No live band. Service was poor compare to other resort I have stayed at. You ask for something and you will recivie it 60% of the time. Liked the restaurant but was full by the time we schedule. Like the place because the ground was not overly crowded. Not sure if I would go back but I would never stay at the same place twice when you can explore!
Great vacation -- the room was a little musty but the Barcelo staff quickly reassigned us to a nicer room. Gained a lot of weight with all of the food/drink available -- very decadent! Would recommend this place to friends -- great value for the money.
The amenities and comfort were a quite welcome surprise. Exceeded my expectations.
After hearing mixed reviews about this resort I was skeptcal about my decision on traveling to the Barcelo. I am happy I made the right decision. It is a beautiful resort and great variety of food. The layout of the resort was well-planned. I didn't feel like I had a long walk to the buffet restaurants, pools, or beach. The service was excellent. When I arrived there was a confusion what room was given to me but it was resolved within minutes. My sister who went with her family had problems with the television and refridgerator in her room but it was resolved within 4 hours. It took this long because they had to go out and purchase a part for the television. I did not find anything negative about the resort. I will definately go back to the Barcelo. Cheap Caribbean also made my vacation plans easier. Booking through the website helped me find the best deals for my vacation.
O M G ! When i went to the following resort, I loved it, because it had all of the qualities piece, interactions, ow and some of the best foods: red fish, fruits that just got picked, basically European foods, Mexican, and fresh American. Now for the beaches, they were ok, it depends on what time of year you decided your vacation, in June it is can be really windy so the sand spins all day. But also it depends on the beach you go on, some beaches have lots of rocks by the shore others have lots of rocks in the shallow area. If you wait long enough people with wild animals will come around and let you take pictures with them, such as a monkey or a parent, or even with a lizard.The pools, greater but not in the middle part of the day sins its steaming hot .Theres also a bar in the swimming pool with good domestic driks. When night hits starting from 10 are the loud concerts, and contests. Drinks are included. My rating is 4 1/2 STARS.