For a reasonable price, the service and room cleanliness were excellent. We had a very good view of the volcano from our room, but I am not sure if all rooms have that pleasure. The restaurant has plenty of variety for meals. Breakfast was pretty good too although the menu does not change much every day. The staff at the reception were very helpful in arranging tours and transfers. The hotel also has a 10% discount on all tours. The only not-so-great part is the pool - small with the surrounding ambience being not so great compared to other resorts. I would strongly recommend this inn if you are not a predominantly pool person.